Hewitts of Croydon Reviews 

17
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Uniform Store
  2. Activewear Store
  3. Shoe Store
  4. Sportswear Store
  5. Swimwear Store
  6. Work Clothes Store

Written by the company

School and Sports Specialists ‘The Smarter Choice since 1863’ Hewitts of Croydon is a leading provider of Schoolwear in the Croydon, Greater London and South East area. The company has been trading for over 160 years with a rich history rooted in its community. We proudly supply uniforms for over 80 schools with continual growth and development in this sector. The Company also provides Sports Equipment and Clothing to diversify its product range whilst keeping in line with the needs of our existing consumer base. Our sports department has gone from strength to strength and is committed to its progression and expansion. The company is notably one of the longest running retailers of Scout Uniform dating back to 1908. We work closely with the Scouts Association and the Girl Guiding Association offering our continued support to the development of our youths.


Contact info

3.3

Average

TrustScore 3.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(17)

6 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spelling mistake on tag, 11 months no resolution.

I have reached out to the company via their website about 5 times with no response. It's been 11 months and no resolved.

I went into the store for my sons uniform. I also was stuck at the long que forever. Finally an elderly lady served me. She filled in 2 forms for name tags. She spelt one correctly and one with a w. It was suppose to be hannan she spelt it hanwan. I emailed many times saying post out a new set of tags but no response. Don't waste your time here.

They just want to make money out of people bc of the uniform and don't really care about customers. In the future the uniforms will be scarped.

29 August 2025
Unprompted review
Rated 4 out of 5 stars

Hewits staff

There were a few staff members who were unsure of what to do; however, the staff who did assist went above and beyond. The quality was great, and I had no problems at all in this store.

2 September 2025
Unprompted review
Rated 4 out of 5 stars

Generally good

Generally good, however one or two assistants did not know how to check on forthcoming deliveries regarding out of stock items

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service!

My son and I were served today by Donna T, and she was so helpful and kind. My son is starting at senior school in September, so I really appreciated Donna's advice and invaluable knowledge. Donna went through exactly what we needed and made the whole experience enjoyable and totally stress free. Absolutely fantastic customer service. Thank you so much Donna!

10 July 2025
Unprompted review
Rated 2 out of 5 stars

Quality is really poor

Quality is really poor - Having ordered last year from M&S, I found the quality of the jumpers and t-shirts not good at all. This was the only place we could by from since the school changed the partnership from M&S to Hewitt's. Jumpers are really thin and don't wash as nice. T-Shirts are basic thin material.

2 September 2024
Unprompted review
Rated 1 out of 5 stars

Don't bother

Don't bother, they won't ship your items! Ordered 3 polo shirts that didn't arrive. Phoned and they only had 2 in stock, okay fine..... but now they saying that they can't ship the 2 polo shirts even though postage was paid!! Ridiculous!

Don't waste your time!!

26 July 2024
Unprompted review
Rated 5 out of 5 stars

I cannot fault them!!

I've been using Hewitts for my family school uniforms for a few years now. I cannot fault them for how helpful they are in store. They provide such a personal service and nothing is too difficult. Their level of knowledge and expertise is second to none. I've also ordered online and received my goods very quickly with no hassle whatsoever. I highly recommend them for all things school related!

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Terrific Service

Looking for a pair of lawn Bowling shoes and this Company popped up on the Web. I placed the order over the phone and was dealt with quickly in a professional and friendly way by a female member of staff. Was kept informed about delivery and 2 days later arrived. More than happy with this experience. Will go to this company again when the shopping bug gets me! Highly Reccomended.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. My online order arrived the next working day. I ordered an adidas bag. The price was great (quite a rare item), the site was good and delivery prompt. Hewitts is the perfect example of how to run a business. I'm a very happy customer and I'll be back.

11 August 2022
Unprompted review
Rated 5 out of 5 stars

Best Bowlswear supplier

Placed my first on line order with Hewitts of Croydon & needed some advice so called them & what a first class service i received.
Customer service were so polite & helpful & my order was received the next day.
Will defo use them again for my Bowlswear clothing & equipment.
Well done Hewitts & very refreshing in these times

14 June 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look