Ejner Hessel A/S Reviews 

14,418
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

While I was overall quite happy with the last service experience (quick) there is one small detail that made me a bit sad. I am allways very carefull when cleaning my car‘s interior, especially the p... See more

Company replied

Rated 5 out of 5 stars

Hi, I am writing this feedback because Daniel, the sales rep at Ej er Hessel, did a great job with the sale and he went above and beyond to fulfil all my expectations and desires. I really appreciate... See more

Company replied

Rated 5 out of 5 stars

I had an issue Xpeng G6, I was contacted by Edmond Ibraimi from Albertslund. He was extremely attentive, professional and friendly. He could already identify the issue over call with 12V battery and a... See more

Company replied

Rated 5 out of 5 stars

We had a broken Windshield on a foreigner van and we get a fast help to changing it! We were in a vulnerable situation in a foreign country but thanks to the Avedøre branch and especially to Martin Br... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Ejner Hessel A/S er autoriseret forhandler og serviceværksted for bilmærkerne Mercedes-Benz, smart, Renault, Dacia, FUSO og Ford. Derudover sælger og servicerer virksomheden trailermærkerne Fruehauf, CMT og Leci. Virksomheden tilbyder fuld service inden for samtlige produktkategorier fra personbils- til sværgodstransport. Herudover ydes rådgivning om tillægsydelser som erhvervs- og privatleasing, opbygning, finansiering samt forsikring.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.3

All reviews

(14,418)

2,028 reviews in the last 12 months

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Rated 5 out of 5 stars

Fin service

11 February 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Benny

Dejligt at modtage din anmeldelse, tak. God dag til dig 😊

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

God service

11 February 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Bent

Godt at læse at du har haft en god oplevelse i forbindelse med dit besøg hos Ejner Hessel i Kastrup. 

God dag😊️
Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Fin service

8 February 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Anders,

Dejligt at læse at du har haft en god oplevelse hos os – tak for din anmeldelse. 

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars

God service

29 January 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Raahim

Dejligt at du har haft en god oplevelse hos os – tak for din anmeldelse og god dag 😊

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Daniel at Ejner Excellent experience

Hi, I am writing this feedback because Daniel, the sales rep at Ej er Hessel, did a great job with the sale and he went above and beyond to fulfil all my expectations and desires. I really appreciate all his hard work and I would come back and do business with Daniel again. He made the process very easy for me and he is always there for me even after I purchased the car.

29 January 2024
Unprompted review
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Ali Youssef

Mange tak for din anmeldelse. Den sætter vi stor pris på. De pæne ord til Daniel sender vi videre til ham/hende med det samme. Ha’ en god dag 😊

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Super service

26 January 2024
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Reply from Ejner Hessel A/S

Hej Ulla

Dejligt at modtage din anmeldelse, tak. God dag til dig 😊

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Kim,

Tusinde tak for din positive tilbagemelding efter dit besøg på værkstedet. Din stjerneanmeldelse betyder meget for os! 😊🌟🚗  

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars

Høflighed

Høflighed, hurtighed mv

20 January 2024
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Reply from Ejner Hessel A/S

Hej Morten, 

Dejligt at læse at du har haft en god oplevelse hos os - tak for din anmeldelse! 

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars

Super service

20 January 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Carsten 

Tak for din fine anmeldelse efter dit besøg hos Ejner Hessel i Roskilde. 

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars

God service😊

9 January 2024
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Reply from Ejner Hessel A/S

Hej Niels

Dejligt at læse at du har haft en god oplevelse hos os – tak for din anmeldelse 😉

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

Fin service

15 January 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Benthe

Dejligt at læse at du har haft en god oplevelse hos os – tak for din anmeldelse 😉

Venlig hilsen Cecilie, Ejner Hessel

Rated 1 out of 5 stars

nothing done and wrong diagnose of broke aircondition

They totally don't know what do.
Was broke air-condition da they decide change compressor (7000 KR + work etc) but waiting time for part was 1 week.
After 3 weeks no one call są i decided go another palce and they do but was no compressor but Small sensor.
Prapoblly they will be change compressor and I have to pay and air-condition is no working still.
Also was many another thinks what the wind up prise FX was one fusse for window broke and they wanna change all mekanism for open window and cables :-)

18 August 2023
Unprompted review
Rated 5 out of 5 stars

God service 👍 For lang vente til…

God service 👍 For lang vente til service med bilen

8 January 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej Michael, 

Tusinde tak for de pæne ord og din feedback efter dit besøg hos os. På gensyn en anden gang

Rigtig god dag! 😊
Mvh. Iben, Ejner Hessel

Rated 5 out of 5 stars

On time

On time. Did all services as requested.

1 January 2024
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hello Niels

Thank you for taking the time to share your positive feedback! We're delighted to hear that we met your expectations by providing timely service and completing all the requested tasks.

Kindly regards Cecilie, Ejner Hessel

Rated 5 out of 5 stars

God service

31 December 2023
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Reply from Ejner Hessel A/S

Hej Ole & Christina

Dejligt at læse at du har haft en god oplevelse hos os – tak for din anmeldelse 😉

Venlig hilsen Cecilie, Ejner Hessel

Rated 5 out of 5 stars

God service

30 December 2023
Ejner Hessel A/S logo

Reply from Ejner Hessel A/S

Hej

Dejligt at modtage din anmeldelse, tak. God dag til dig 😊

Venlig hilsen Cecilie, Ejner Hessel

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