Unfortunately vehicle was dirty outside when we picked it up. Asked for a car wash and they used windex and a towel to wash car! The service was slow but there was a new worker being trained. I sugges... See more
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I appreciate how the service was very quick and seamless. As soon as I arrived they handled their paperworks and asked only basic quick Qs; highly suggest having Gold Member which I believe makes ev... See more
The guy that helped me I think his name was lucky sorry if I’m wrong he Know he is. He was amazing patient he was working by myself with one other guy who was cleaning the cars. He had a lot full of p... See more
There was a backup that took 45 minutes. Otherwise, the vehicle was fine.
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
350 Ny-109, 11704, West Babylon, New York, United States
- (631) 321-1030
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4.1
Great
10 reviews
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West Babylon staff is amazing
The guy that helped me I think his name was lucky sorry if I’m wrong he Know he is. He was amazing patient he was working by myself with one other guy who was cleaning the cars. He had a lot full of people and he remained calmed. didn’t get upset, no become rude no attitude very professional, and he got everyone taken care of even though he was running wild trying to do that as he was taking care of the front desk and helping clean the cars move, the cars he did a great job in west Babylon location
14 October 2026
Theres never enough staff ever
Theres never enough staff ever, always one guy.but they do their best still with smile and a thank you. Always forget his name believe its like Giuseppe always nice
13 October 2026
There was a backup that took 45…
There was a backup that took 45 minutes. Otherwise, the vehicle was fine.
28 September 2026
Great Experience!
26 September 2026
Very Professional
Very professional staff, but they could defiantly use some help at the counter so employees do not have to multi task with check in.
22 September 2026
Great and Seamless Service.
I appreciate how the service was very quick and seamless. As soon as I arrived they handled their paperworks and asked only basic quick Qs; highly suggest having Gold Member which I believe makes everything a lot smoother transition.
I do wish I got the car I booked for, although I truly understand it does emphasize "or similar" Car was great and relarively new cars which I love. The car that I did get had a little funk smell of smoke which was a little unfortunate, but that can be removed with just a quick air freshener. Otherwise I would book again for another family trip!
23 September 2026
The staff consistently demonstrates a…
The staff consistently demonstrates a high level of respect, friendliness, and accommodation towards their customers. Each time I arrive, I am greeted with my car already waiting for me, impeccably clean and ready to go. I've had the opportunity to watch them interact with other customers, and it’s evident that they genuinely care about providing excellent service. They take the time to ensure that everyone feels valued and important, and their commitment to excellence is always apparent in everything they do.
19 September 2026
Unfortunately vehicle was dirty outside…
Unfortunately vehicle was dirty outside when we picked it up. Asked for a car wash and they used windex and a towel to wash car! The service was slow but there was a new worker being trained. I suggest all vehicles you rent should be vacuumed and washed. They vacuumed in our time while we were waiting. This cost us 45 extra minutes
31 August 2026
It was seamless and the agents were…
It was seamless and the agents were very accommodating.
8 July 2026
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