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Hertz - San Antonio - I-35 Frontage Road Reviews 

11
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TrustScore 4 out of 5

4.2

11723 I-35 Frontage Rd, 78233 San Antonio, Texas, US

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See what reviewers are saying

Rated 5 out of 5 stars

Got a free upgrade due to an online scheduling snafu. Thanks Hertz. Will continue to rent from them due to reasonably price and nice vehicles.

Rated 5 out of 5 stars

I rent from hertz a lot and mostly from the location off 35. Chris and Tio are great. It’s always super busy ant this location and yet they are still super friendly and courteous no matter what. I per... See more

Rated 5 out of 5 stars

Picking up the car and dropping off was super easy. No false charges. Staff was nice and made the experience quick and painless. The car was a bit dirty in the inside but ima chalk that up to them let... See more


Company details

  1. Car Rental Agency
  2. also in
  3. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Contact info

  • 11723 I-35 Frontage Rd, 78233, San Antonio, Texas, United States

  • (210) 653-5073

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4.2

Great

TrustScore 4 out of 5

11 reviews

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4.2

All reviews

(11)

22,893 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience.

Got a free upgrade due to an online scheduling snafu. Thanks Hertz. Will continue to rent from them due to reasonably price and nice vehicles.

11 October 2026
Rated 5 out of 5 stars

Great experience

Picking up the car and dropping off was super easy. No false charges. Staff was nice and made the experience quick and painless. The car was a bit dirty in the inside but ima chalk that up to them letting me pick the car up a bit early, which was great!!! Thank you so much!!

9 September 2026
Rated 5 out of 5 stars

Friendly and Courteous Every Time

I rent from hertz a lot and mostly from the location off 35. Chris and Tio are great. It’s always super busy ant this location and yet they are still super friendly and courteous no matter what. I personally prefer this location over the others.

29 August 2026
Rated 5 out of 5 stars

I am writing to share my sincere…

I am writing to share my sincere appreciation for the outstanding service provided by the team at Hertz. Specifically, Gio and Mr. Harris consistently go above and beyond to ensure a seamless experience; their dedication to excellent customer service is truly remarkable and does not go unnoticed.
The entire staff operates with a high level of professionalism and efficiency that makes every interaction a positive one. Their commitment to quality and attention to detail make them a standout team.
Thank you to Gio, Mr. Harris, and the entire staff for your hard work and consistent reliability. Keep up the excellent work!

3 July 2026

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