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Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
11723 I-35 Frontage Rd, 78233, San Antonio, Texas, United States
- (210) 653-5073
Your Car Rental Deals, News & Offers
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I am writing to share my sincere…
I am writing to share my sincere appreciation for the outstanding service provided by the team at Hertz. Specifically, Gio and Mr. Harris consistently go above and beyond to ensure a seamless experience; their dedication to excellent customer service is truly remarkable and does not go unnoticed.
The entire staff operates with a high level of professionalism and efficiency that makes every interaction a positive one. Their commitment to quality and attention to detail make them a standout team.
Thank you to Gio, Mr. Harris, and the entire staff for your hard work and consistent reliability. Keep up the excellent work!
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