The car was good quality and very clean, we really enjoyed our trip with it. The location was clean and fairly efficient getting us taken care of. The only down side is the guy at the desk had very li... See more
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The team led by Sandie, manager, does everything they can to please their clients. Example, getting me a car that was low to ground for a wheelchair friend of mine. Normally all the cars are clean an... See more
First the price advertised was not the right one after I made the reservation. Then the employee who did my return was very uninterested in helping, he was negligent, and nonchalant. Then I had to cal... See more
Hertz in Norman always takes care of us. They ensure we get the specific vehicle we requested. Mrs. Wood and her staff are awesome!
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
1354 N Interstate Dr, 73072, Norman, Oklahoma, United States
- (405) 292-0484
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3.4
Average
7 reviews
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The vehicle was dirty inside and out
The vehicle was dirty inside and out. Didn't have the vehicle that I had booked online.
16 October 2026
The team led by Sandie
The team led by Sandie, manager, does everything they can to please their clients. Example, getting me a car that was low to ground for a wheelchair friend of mine. Normally all the cars are clean and run well. They made a change and got me the car I needed.
24 September 2026
Hertz in Norman always takes care of…
Hertz in Norman always takes care of us. They ensure we get the specific vehicle we requested. Mrs. Wood and her staff are awesome!
1 September 2026
First the price advertised was not the…
First the price advertised was not the right one after I made the reservation. Then the employee who did my return was very uninterested in helping, he was negligent, and nonchalant. Then I had to call for them to fix the price, the employee I encountered there also was not willing to fix the problem until I spoke to a manager.
26 August 2026
Guidelines for returning the vehicle to…
Guidelines for returning the vehicle to a different location were not clear. The manager at the Norman, Oklahoma location was very rude (Sandy). I will not use Hertz again and have stated to my other co-workers not to use it.
29 June 2026
Not a great experience
Excessive wait times. I had a 10am pickup, but car wasnt ready until 11am. Customer service nonexistent. Rental car wasn't cleaned out prior to renting. No key drop box.
1 July 2026
Great car rental
The car was good quality and very clean, we really enjoyed our trip with it. The location was clean and fairly efficient getting us taken care of. The only down side is the guy at the desk had very little to say, not exactly rude but not great at customer engagement either.
30 June 2026
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