Hertz provides superior customer service, every time we rent from them. They always make a great effort to satisfy or EXCEED our rental needs and have the best selection of vehicles. They are so dedic... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
NO SIRIUS XM RADIO!!!!! I WAS GOING TO PAY FOR THE SERVICE AND WAS TOLD YOU STOP THAT SERVICE. THAT CRAZY!!!!!!!!!! THE VSA AT THE LOCATION LOOK AT 4 CAR TO SEE IF THE SERVICE WAS AVAILABLE TO PLEASE... See more
The service was AWESOME 👏🏾 they were pleasant and made my renter a good success, I recommend Hertz before I recommend any other company, Hertz’s the BEST.
Excellent company especially the guys working at 55th St., Manhattan. They do a fantastic job.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
126 W 55th St, 10019-5305, New York, New York, United States
- (212) 486-5925
Your Car Rental Deals, News & Offers
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
NO SIRIUS XM RADIO I WAS GOING TO PAY…
NO SIRIUS XM RADIO!!!!! I WAS GOING TO PAY FOR THE SERVICE AND WAS TOLD YOU STOP THAT SERVICE. THAT CRAZY!!!!!!!!!! THE VSA AT THE LOCATION LOOK AT 4 CAR TO SEE IF THE SERVICE WAS AVAILABLE TO PLEASE THE RENTER. I CALL ROADSIDE SERVICE I WAS GIVING THE NEW OF YOUR NEW POLICY ABOUT THE RADIO
The Price Is Right
The service was AWESOME 👏🏾 they were pleasant and made my renter a good success, I recommend Hertz before I recommend any other company, Hertz’s the BEST.
Hertz provides superior customer service!
Hertz provides superior customer service, every time we rent from them. They always make a great effort to satisfy or EXCEED our rental needs and have the best selection of vehicles. They are so dedicated to providing the best rental experience for us. We are truly grateful, thank you!
courteous and prompt
Excellent company especially the guys…
Excellent company especially the guys working at 55th St., Manhattan. They do a fantastic job.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







