The rental rate debited to me at the time of car pick up was higher than my booking rate. When I protested this with the counter staff, they became very hostile with me and asked me to either pay more... See more
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Efficient, quick, friendly staff and easy quick website. Would definitely recommend and return for business again. Thank you.
Easy pickup and delivery, decent stock of available cars, and friendly staff. Thanks!
My go to place when I need a rental.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
1300 Exposition Blvd, 90018, Los Angeles, California, United States
- (323) 218-7148
Your Car Rental Deals, News & Offers
3.6
Average
4 reviews
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Rude staff and wrong pricing.
The rental rate debited to me at the time of car pick up was higher than my booking rate. When I protested this with the counter staff, they became very hostile with me and asked me to either pay more for immediate car pick up or wait indefinitely for another car which would be returned soon to this location. The fuel meter was not checked in front of me and was only 80% full but claimed as 100% filled. Extremely rude staff and a very bad experience for me. Very unlikely to rent again with Hertz USA.
11 September 2026
It Hertz So Good
Easy pickup and delivery, decent stock of available cars, and friendly staff. Thanks!
12 September 2026
Efficient
Efficient, quick, friendly staff and easy quick website. Would definitely recommend and return for business again. Thank you.
9 September 2026
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