Annie is an amazing rep and is always ready to help and take care of her customers! Vehicles are always ready on time and she makes sure to get the one your request.
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Employee is nice, make it easy, but I was charged extra for fuel that I filled in the tank. The deposit I was required to put down wasn't on any receipt (still not released from my bank). I filled the... See more
Ann is a pleasure to work with. She always makes sure the car is ready and check in is a breeze.
1st experience was great
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
320 Thomas Rd, 06340-5328, Groton, Connecticut, United States
- (860) 446-1200
Your Car Rental Deals, News & Offers
3.6
Average
3 reviews
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Wonderful Service Everytime
Annie is an amazing rep and is always ready to help and take care of her customers! Vehicles are always ready on time and she makes sure to get the one your request.
16 October 2026
Employee Courteous/Company Not so much
Employee is nice, make it easy, but I was charged extra for fuel that I filled in the tank. The deposit I was required to put down wasn't on any receipt (still not released from my bank). I filled the fuel less than 2 miles away from the Hertz dealer, and get charged 40 extra dollars for being 3 gallons short, make sure you keep your receipts, and if you get charged for a deposit, get a receipt that clearly shows the deposit.
6 September 2026
Ann is a pleasure to work with
Ann is a pleasure to work with. She always makes sure the car is ready and check in is a breeze.
30 June 2026
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