Hertz downtown Fort Worth TX is great! Employees are friendly and helpful. I rented a car for 6 days and had zero problems. Pickup and return was easy. I'll definitely be renting from this Hertz aga... See more

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The communication between Hertz and its branches were not very good at all. The information given by customer service/ support was incorrect, and I was unable to get a hold of anyone at any branch via... See more
Wow great service! Very friendly, free upgrade, fast check in , very nice and clean car, amount charged what quoted! All in all was a great experience, I’ll be back. Highly recommend hertz in Fort Wor... See more
I arrived downtown Fort Worth to pick up my car and the lady that helped me was awesome, got my car and I am a Gold member and she said that they upgraded the car and we really needed the extra space... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
917 Taylor St, 76102-4605, Fort Worth, Texas, United States
- (817) 332-5205
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Hertz downtown Fort Worth TX is great
Hertz downtown Fort Worth TX is great! Employees are friendly and helpful. I rented a car for 6 days and had zero problems. Pickup and return was easy.
I'll definitely be renting from this Hertz again.
Communication is Terrible
The communication between Hertz and its branches were not very good at all. The information given by customer service/ support was incorrect, and I was unable to get a hold of anyone at any branch via phone call at all. The vehicle that I reserved, was not available and never was available according to employees. Resulting in a blank trip to the airport to change vehicles and increased costs for gasoline during my rental period.
I arrived downtown Fort Worth to pick…
I arrived downtown Fort Worth to pick up my car and the lady that helped me was awesome, got my car and I am a Gold member and she said that they upgraded the car and we really needed the extra space and it made our travel so much better.
Wow great service
Wow great service! Very friendly, free upgrade, fast check in , very nice and clean car, amount charged what quoted! All in all was a great experience, I’ll be back. Highly recommend hertz in Fort Worth on Taylor Street for your rental needs!
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