Cynthia Moreno was Amazing! Solution focused, good listener, took time with pictures- verifying that experience in pick up and drop off was detail oriented. I felt so comfortable knowing that she ha... See more
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**Outstanding Review for Cynthia Moreno – Hertz Car Rental** I had the absolute pleasure of working with Cynthia Moreno at Hertz, and she truly set a new standard for what exceptional custo... See more
Cynthia made it great,her customer connection was spot on. I got there , the car was ready and the paper work went fast. The car was comfortable, clean and easy to drive.
Cynthia Moreno runs a great shop at Hertz, fast, profession, caring, all the good stuff. Thanks Ms. Moreno
Company details
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
950 Crockett St, 79922, El Paso, Texas, United States
- (915) 585-7499
Your Car Rental Deals, News & Offers
4.2
Great
6 reviews
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**Outstanding Review for Cynthia Moreno…
**Outstanding Review for Cynthia Moreno – Hertz Car Rental**
I had the absolute pleasure of working with Cynthia Moreno at Hertz, and she truly set a new standard for what exceptional customer service looks like.
From the moment I arrived, Cynthia greeted me with a warm, genuine smile and immediately made me feel valued. She was professional, knowledgeable, and incredibly patient as she walked me through every option, ensuring I got the perfect vehicle for my needs without any pressure. What stood out most was how she went above and beyond — she anticipated questions I hadn’t even thought to ask, explained the rental process clearly, and handled every detail with efficiency and care.
Cynthia’s positive energy and attention to detail turned what is usually a routine transaction into a genuinely pleasant experience. She made the entire process smooth, transparent, and stress-free. It’s rare to encounter someone who combines such strong product knowledge with real kindness and a customer-first attitude.
If every Hertz employee were like Cynthia Moreno, the company would have a permanent competitive advantage. She is a true credit to the Hertz team and a shining example of outstanding service. I would not hesitate to request her specifically on future rentals and highly recommend her to anyone looking for a seamless, friendly, and professional car rental experience.
Thank you, Cynthia — you made a lasting impression!
13 October 2026
Unprompted review
Cynthia Moreno runs a great shop at…
Cynthia Moreno runs a great shop at Hertz, fast, profession, caring, all the good stuff.
Thanks Ms. Moreno
7 October 2026
Cynthia Moreno was Amazing
Cynthia Moreno was Amazing!
Solution focused, good listener, took time with pictures- verifying that experience in pick up and drop off was detail oriented. I felt so comfortable knowing that she had documented- I did not need to get my own pics to prove that vehicle had identified scratches and was clean.
16 September 2026
Cynthia made it great,her customer…
Cynthia made it great,her customer connection was spot on. I got there , the car was ready and the paper work went fast. The car was comfortable, clean and easy to drive.
15 September 2026
Cynthia was absolutely amazing
Cynthia was absolutely amazing. She made check in easy and effortless. I would rent from this location again.
1 July 2026
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