I have never been treated so well as I have at this location! Clean bathroom too! Thank you so much for the personal customer service from the General Manager to the other staff… they always make... See more
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I called to reserve a mid-size SUV. When I arrived to pick up the car, I was informed that the only vehicle available was a gigantic Dodge RAM pick-up truck. I received no prior warning. It is unre... See more
I received a compact crossover instead of midsize suv for 2 rental and then ordered a standard size suv to try and get a bigger suv for the next week! When I got to hertz I was told that they rented t... See more
The service at the agency was great. Vehicle was clean and in great condition I was overdue to return the car, and yet customer service worked with me cordially to extend.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
5890 E Colfax Ave, 80220, Denver, Colorado, United States
- (303) 322-0090
Your Car Rental Deals, News & Offers
4.0
Great
10 reviews
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I was charged for an extra day and as…
I was charged for an extra day and as soon as I reported it it was taken care of.
The manager Abby was very nice and helpful.
Thank you.
13 October 2026
I have never been treated so well as I…
I have never been treated so well as I have at this location! Clean bathroom too!
Thank you so much for the personal customer service from the General Manager to the other staff… they always make it easy and fast.
Leann T.
6 October 2026
I called to reserve a mid-size SUV
I called to reserve a mid-size SUV. When I arrived to pick up the car, I was informed that the only vehicle available was a gigantic Dodge RAM pick-up truck. I received no prior warning. It is unreasonable to expect a 70-year-old couple to repeatedly climb in and out of a monster pick-up. The Hertz staff was extremely kind, helpful and sympathetic in trying to resolve the issue, but they were unable to solve the problem for us. The system was at fault, NOT the staff. Nevertheless, this was a significant inconvenience for us. My question is, why bother taking a reservation if your company policy prevents you from HOLDING the reservation.
26 September 2026
The service at the agency was great
The service at the agency was great.
Vehicle was clean and in great condition
I was overdue to return the car, and yet customer service worked with me cordially to extend.
4 September 2026
Staff was friendly and very helpful
Staff was friendly and very helpful. They made the rental process and changes a breeze.
1 September 2026
Girl who worked at East Colfax location…
Girl who worked at East Colfax location was very nice and helpful
30 August 2026
I received a compact crossover instead…
I received a compact crossover instead of midsize suv for 2 rental and then ordered a standard size suv to try and get a bigger suv for the next week! When I got to hertz I was told that they rented the standard size SUV to someone else who just rented that day! And I was forced to keep the same compact Hyundai suv and when asked if they would upgrade since they made the mistake they said no and told me I had to take the same car! Due to there mistake I will use enterprise after this rental experience!
30 June 2026
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