Perfect shopping experience
100% satisfied with this company, great service, great contact, very fast shipping, always answering emails very fast, the best internet shop.
28 January 2011
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Herbal Chill International Cheap ORIGINAL Spice Gold 3g, Arctic and Tropical Synergy! WORLDWIDE shipping from 2.40 - Spice Gold, Spirit, Silver, Arctic, Tropical Synergy, Yucatan fire, Mojo, Genie, Smoke, 3g, Dream
Contact info
P.O. Box 15, 6701, Esbjerg, United States
- +45 52 877 035
- websupport@herbalchill.com
- www.herbalchill.com
4.5
Excellent
19 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect!!
Great products, fast delivery & very friendly & helpful :)
28 November 2010
Unprompted review
GREAT ALLROUND
Good Produduct, Great Delivery TIme, Great service. ALLROUND : GREAT!
4 November 2010
Unprompted review
Perfection
I have no other way to express how well it worked last time I ordered. Ordered on Sunday, paid with my preferred method (VISA) and it was dispatched on monday at around 3 pm.
Keep up the good work.
22 September 2010
Unprompted review
I apologise for what I wrote
been the bank to create this problem. I am sorry but I didn't know that they can hold my money for 30-35 days before giving me money back.
9 June 2010
Unprompted review
I apologize to herbalchill.com
you are right and I have to apologize for what I have said and written. I phoned to the bank and they said that they can keep money for 30-35 days before paying me back. I didn't know it. Time ago I had paid for an item and the day after the company said that it was no more available and in this case I got money back in 4 days.
8 June 2010
Unprompted review
Reply from Herbalchill
UPDATE:
Thank you Fabio for your understanding and thank you for letting us know. We really appreciate it.
Sincerely,
Nikolaj
HCI
------------
Dear Fabio.
We understand that you are not satisfied about that we canceled your order and payment. But as you accepted our terms and conditions when checking out you should also be aware that the payment must be made by using the 3-D secure protocol. This was not the case with your order and we were forced to cancel both the payment and the order! We never captured any money from your credit card but just canceled it and afterwards contacted you with the explanation and how to solve the issue. We have also sent you a screen shot from our payment gateway that proves that no money was drawn from your card. Then your bank may have reserved the money for the transfer and will release them (put them back on your account) when they have found out that it was canceled but it has nothing to do with us and is an issue only between you and your bank.
As all our other customers you must use a 3-D secure enabled credit card to make payments from our shop. 3-D secure - also called Verified by VISA, MasterCard Secure Code or J/secure is a worldwide standard and is avalible for activation everywhere and for free. Please ask your credit card issuer or bank on how to enable it.
3-D secure is yours and ours guarantee for maximum security throughout the payment process and is the best protection against credit card fraud.
Sincerely,
Nikolaj
HCI
Recommended
Nice payment methods, low prices, fast service(Mailed in the middle of the night and got an answer in 5min).
25 May 2010
Unprompted review
Excellent service and products
I got my first order last week and was really impressed both by the speed of delivery (3 days to UK) and quality of products. Will definitely be a return customer. Thank you Herbalchill for making me a happy woman!
20 May 2010
Unprompted review
Fantastic
Absoultely fantastic, no complaints what so ever, excellent service and delivery
26 April 2010
Unprompted review
Recommended seller
Quick and easy to communicate, good service, recommended to any buyer.
31 March 2010
Unprompted review
just quality
The impeccable Customer service that I've seen ever before.
Quality products and a very quick delivery, just quality.
3 January 2010
Unprompted review
2nd perfect
Absolutly perfect. Fast shipping to Germany, even with standard delivery. Awesome product. Kick ass shop.
1 January 2010
Unprompted review
brilliant
great company cheaper than most and delivered most times within 2 days highly recommend you use this company for ALL your herbal needs
3 September 2009
Unprompted review
Very
You get 5 stars from me. Tthe fastest shipping in the history. The envelop has arrived in 3 days, and that is great, because i live in Italy. Thank you very much.
27 August 2009
Unprompted review
Good service
You get 5 stars from me. I've ordered some spice diamond from this shop. It was very easy and my stuff arrived the next day after the purchase. compared to other sites this one is seriously fast and they even wrote me a graditute mail after my purchase. Highly recommendable if you're looking for the real stuff. And they also have the best prices I have seen on the net.
15 August 2009
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.