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Vi værdsætter feedback fra vores patienter, men vi vil gerne opfordre til, at anmeldelser skrives med omtanke. Sundhedsbehandling kan være en kompleks proces, hvor vi altid bestræber os på at yde den bedst mulige faglige og omsorgsfulde behandling. Vi forstår, at en konsultation kan opleves forskelligt fra patient til patient, men vi vil gerne minde om, at kritik, der er baseret på misforståelser eller stærke følelser, kan have alvorlige konsekvenser. Vores mål er at hjælpe og behandle – ikke at gøre nogen utrygge. Hvis du har haft en oplevelse, du ønsker at drøfte, opfordrer vi dig til at tage direkte kontakt til os, så vi kan finde en løsning sammen. Vi ønsker en åben dialog, hvor vi kan tage hånd om dine bekymringer på en professionel og retfærdig måde. Tak for din forståelse.
Denmark
2.8
89 reviews
Replied to 71% of negative reviews
Typically takes over 1 month to reply
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STAY AWAY FROM THIS EYE DOCTOR!!! This is the worst doctor I have ever been to, they don't treat people well, they have no time to do anything and it is a painful procedure they do to your eye.
Ikke i stand til at lytte. Finder lynhurtigt en diagnose, udskriver recept og affærdiger dig.
Reply from Helsevej
Tak for din feedback. Vi er kede af at høre, at du ikke har følt dig lyttet til under dit seneste besøg, særligt da du har været hos os mange gange tidligere.
Vores mål er altid at finde en løsning på det problem, der præsenteres, men det er også vigtigt for os, at du føler dig hørt og forstået i processen. Din feedback er værdifuld, og vi vil bruge den til at sikre en bedre dialog fremadrettet.
Med venlig hilsen,
Klinikken i Stenløse
Ørelægeklinikken v/Michael Miravet Sorribes is the best doctor I’ve met in Denmark. Much recommended
Reply from Helsevej
Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience at our clinic.
Your recommendation means a lot to us, and we’re grateful for your trust. We look forward to assisting you again whenever needed.
Best regards,
Klinikken i Stenløse
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