Hohe Qualität und tolle Farben
Hohe Qualität und tolle Farben, l am amazed by how beautiful and Super nice this night light. Hat diese Lampe nicht jeder.
4 October 2024
Unprompted review
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Company details
Written by the company
Erinnerungsboxen, Nachtlichter für Kinder, Messlatten, Geschenke, Holzspielzeug
Contact info
Höltenweg 115, 48155, Münster, Germany
- 025113348450
- info@hellomini.de
- www.hellomini.de
4.2
Great
509 reviews
Hasn’t replied to negative reviews
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The quality of the box is really good
The quality of the box is really good, durable and strong.
Great design and hopefully will store many good memories!!
21 May 2024
Bad product, bad service
I bought a personalized advent calendar. Unfortunately, the sent product looked very different than in the photos. The print was set much too high, the name barely legible. In one complaint, it was described as a minor deviation, which is clearly not the case.
18 November 2022
Unprompted review
Reply from hellomini
Dear Jutiey,
Thank you very much for your honest feedback. We are sincerely sorry to hear that you were dissatisfied with our product and customer service. Your opinion is very important to us, and we sincerely apologize for the inconvenience you have experienced with us.
We want to assure you that we take your review very seriously and have since made significant improvements to our product to increase the build quality and durability. In addition, we have reviewed and improved our customer service processes to ensure that we are better available to our customers.
We're terribly sorry that you didn't receive a response to your requests. That is not our claim at all, which we want to set. We would love to provide you with a solution to improve your experience with us. Please contact us again so that we can find a solution together.
Thank you again for your feedback, and please don't hesitate to contact us so we can help you.
Best regards, your Hellomini Team
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