Consultation was super fast to book and also got a lot of details which helped me decide for the perfect private pension plan which adjusts to what I need. Peter explained all details to me and helped... See more
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The conversation I had with Mehak, was great. She heard and explained the issue and the next steps to a proper resolution on details. She suggested particular action items specific to the case and ev... See more
I had a great experience with Daniel, he gave me precise information about the things i wanted to know. He was very patient and went through all my questions.
I wanted to know if there’s a policy that covers my insulin pump and even though they don’t have it, they explained very well the situation and answered all my questions
Company details
- Insurance Company
- Health Insurance Agency
- Home Insurance Agency
- Liability Insurance Company
- Pet Insurance Company
- Retirement Scheme Provider
About Getsafe
Written by the company
Insurance redefined: empowering people to protect what matters
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe
Written by the company
- Insurance made simple
Contact info
Heidelberg, Germany
- trust@hellogetsafe.com
- www.hellogetsafe.com
4.7
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very friendly and efficient
9 April 2026
Professional and kind employee
Mehak was very professional and kind. I was informed swiftly and called back at the time I had requested.
9 April 2026
Jessy was very responsive
Jessy was very responsive, patient and helpful. Excellent service and excellent communication
8 April 2026
She is really helpful and i am…
She is really helpful and i am satisfied with the resolution
8 April 2026
Easy to reach
Easy to reach! I am happy the customer service in Getsafe. I can easily to reach, speak English with them, and they answer my questions properly!
8 April 2026
Super smooth process
Consultation was super fast to book and also got a lot of details which helped me decide for the perfect private pension plan which adjusts to what I need. Peter explained all details to me and helped me make the right choice
7 April 2026
It was good and problem solving
8 April 2026
Mehak was the Customer Service person…
Mehak was the Customer Service person assigned to me and she’s been great! Not only is she clear in her explanations, she took time to understand the issues I was facing, and gave a clear outline of the next steps she’ll be taking to address my concerns. I really appreciate her support!
7 April 2026
Great support and patient
Explained things I needed to know in details, was patient and answered questions accordingly
11 February 2026
good support
7 April 2026
Julie was very helpful and friendly
Julie was very helpful, friendly, and answered my question quickly and informatively. The call took all but 1 minute and I got all the infos/answers I needed. 👌🏻
7 April 2026
The call with Mahek from Getsafe was…
The call with Mahek from Getsafe was very helpful. She clearly explained the situation and guided me through the process step by step, which made everything easy to understand. It was a good and helpful call.
7 April 2026
Very nice and helpful
7 April 2026
The customer service was available…
The customer service was available immediately and very helpful
2 April 2026
Very professional support
2 April 2026
Customer service is really helpful
Customer service is really helpful. They helped me within a minute
2 April 2026
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