AVOID! No watch delivered. No support emails answered. Stay away! I figured these guys must be gone by now, but they actually had the audacity to send me a new marketing email the other day, so I fe... See more
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Bad service, no watch, money fraudulently taken fron my Bank account without authorisation. They took money on pretence watch was delivered but they cannot provide details of courier or tracking num... See more
Helgray, Makara watches are horrible companies owned by a crook!I bought 3 watches and only received 1. They ignore emails and do not post a customer service phone number. They think they can keep rip... See more
Bought a bomber about a year ago, unlike many of the reviews here I did actually receive the watch in relatively decent time. Initially I thought it was ok despite not wearing often as have lots... See more
Company details
Information provided by various external sources
Inspired by vintage timepieces, Helgray watches are adapted to comtemporary styles and powered by modern engines, without breaking the bank.
Contact info
United Kingdom
- www.helgray.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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LOVE Helgray
Bought a Helgray through the Kickstarter and my husband loves it. I would absolutely recommend Helgray to anyone looking for a beautiful, quality, relatively affordable watch. It has held up to my husbands rough treatment and it sill looks like new.
Repeat buyer
I’ve had two helgray hornets. Silver and black. Simply amazing watches especially for the price point. Fit and finish are on par with brands costing so much more.
I love my Helgray Hornet Fighter
I love my Helgray Hornet Fighter; it’s low maintenance, accurate and looks good as hell. International shipping was efficient, fairly cheap (other options considered) and questions answered very quickly.
10/10 would buy again!
Brilliant Watch!!!
Absolute cracking watch... has all the detail of a premium watch and looks fantastic
Delighted with it !!!
Helgray is amazing!
The watch I bought was a green Silverstone. The watch came as expected and is beautiful. No visible flaws and the watch came with two beautiful bands that compliment the watch perfectly. The value factor is amazing. I would recommend Helgray to anyone
I have neither before nor since come across a watch as aesthetically pleasing and technologically accomplished as the Helgray Hornet at a price under £1,000 let alone under £250...
I have neither before nor since come across a watch as aesthetically pleasing and technologically accomplished as the Helgray Hornet at a price under £1,000 let alone under £250. If you're looking for a great looking, high performing watch but don't fancy shelling out a small fortune to get one on your wrist, Helgray and timepieces like the Hornet are just the thing for you (and me).
A role model for watch microbrands
Build quality is awesome and price is reasonable.
I have the Helgrey Silverstone and the…
I have the Helgrey Silverstone and the Makara bronze and love them. Recently I wife started wearing the silverstone and she gets asked so many times what kind of watch it is and how great it looks. I always keep my eye on Helgrays social media pages for upcoming watches.
Great watches and a great company
Great watches and a great company. Really enjoy my watch as a daily wearer and pleased to support an independent watch maker.
Helgray does it AGAIN!!
Style, options, quality materials, size, value and Helgray's reputation makes this Bomber a easy purchase.
These watches come in a variety of color options AND each comes with the quality you expect for much less.
As with all of the others here
As with all of the others here, ordered a Hornet and used it regularly for around 9 months until the minute hand came loose within the bezel while the hour hand stayed stuck in place. Contacted Support with my issue looking for it to be repaired or replaced.
After several emails with no response other than the automated ticket number, I've yet receive a reply. After searching and reading many reviews like the ones listed here, with so many in the same situation, I feel as if my $300 purchase is lost with a lesson learned. Horrible/non existent customer service, period.
Do not purchase from this "company"!
Never order a Helgray watch!
I ordered the helgray hornet. The red bezel knob fell off within two and a half months of receiving it. That wasn't what angered me. I sent their customer service an email. Not for a replacement watch....just the knob. No response except for an automated email saying they received the complaint. It has been four months now of me sending emails, to the point of me threatening legal action through the BBB. Absolutely no response! Never order anything from Helgray. You will regret it.
My new Helgray watch looks great
My new Helgray watch looks great
I never got so many compliments on any of my other watches xD
Thanks Helgray!!!
Helgray -Horrible Customer Service
I unfortunately made the mistake of buying a funded watch last March. The Helgray hornet I ordered came late, but I found it to be a beautiful time piece.
Fast forward a year and a half and I'm left with a small issue. The minute hand fell off the watch face. I reached out to customer service via an email, and waited a week before reaching out the the Facebook page for assistance. They ignored me after opening my messages over the course of a few days.
I posted a couple comments on their Instagram, and got blocked fairly quickly.
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