Heath Crawford quickly understood what I was looking for and suggested the best solution. I was very pleasantly surprised by the cost, which was about a quarter of what my present insurer was offering... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service from both James and Henry. I never felt rushed or intimidated when I needed something explained. Henry was very patient and extremely efficient at returning calls . He worked for me at... See more
Company replied
I love dealing with is company, they always seem to get me the best deal out there. Gregg Turberfield is great, he always ensures the best deal, he’s responsive and really seems to take care of my com... See more
Company replied
I was very impressed with the service offered by Scott Souter of Heath Crawford. I was able to secure a better policy for my medical insurance at a much cheaper price than my previous one. Scott expl... See more
Company replied
Company details
- Insurance Broker
- Business Insurance Company
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Agency
- Life Insurance Agency
Written by the company
Heath Crawford are a family-owned and managed insurance broker based in Watford, Hertfordshire. We are committed to providing an outstanding level of customer service to our clients who include small and medium sized businesses and individuals.
Contact info
Iveco House, Station Road,, WD17 1ET, Watford, United Kingdom
- 020 8421 7030
- hello@heathcrawford.co.uk
- www.heathcrawford.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Ross was excellent and very easy to…
Ross was excellent and very easy to deal with. He was able to source a better cover at a lower price than my previous cover. Highly recommended.
11 August 2026
Reply from Heath Crawford
We value your feedback, Brian. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Excellent service from Chris
Excellent service from Chris, we spoke last year but it was the wrong time to leave my present provider, I changed this year and I saved 50% on my renewal.
18 August 2026
Reply from Heath Crawford
We value your feedback, Paul. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Reply from Heath Crawford
Thanks for the review! We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Excellent again from Heath Crawford
Excellent again from Heath Crawford, enabling competitive renewal for health insurance.
Thank you - a satisfied client (again)
18 August 2026
Reply from Heath Crawford
Thank you Katherine for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Reply from Heath Crawford
We appreciate your kind words, Kenneth. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Reply from Heath Crawford
Thanks so much, Michael, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Great Service
I found Grant the gentleman I dealt with explained everything very clearly and in a friendly manner. I also liked the fact that he followed up with a text a few days later meaning I could respond once I was free rather than just miss a call.
17 August 2026
Reply from Heath Crawford
We value your feedback, Tina. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
So helpful and professional.
12 August 2026
Reply from Heath Crawford
Thank you Sarah for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Excellent service attention to detail…
Excellent service attention to detail and client focused
12 August 2026
Reply from Heath Crawford
We appreciate your kind words, Patrick. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Highly recommend James Kersting always…
Highly recommend James Kersting always gets the best deal and great communication. I have been with him for many years and he is pro active in finding the best appropriate deal for my health needs.
18 August 2026
Unprompted review
Reply from Heath Crawford
Thanks so much, Fiona, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Reply from Heath Crawford
Thank you, Karen, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
My experience with Heath Crawford
My experience with Heath Crawford, and particularly with Joanne Hodges, was very positive and professional. Joanne answered all my questions clearly and to the point, and made a great effort to understand my requirements and personal circumstances in relation to my insurance needs.
Her response times were excellent, and all scheduled calls took place promptly and on time. I also received a clear and comprehensive overview of the market, which gave me confidence in and reassurance about the recommendation provided.
Overall, I was very impressed with the professional, attentive, and efficient service I received.
6 August 2026
Reply from Heath Crawford
We value your feedback, Martin. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
your agent was very helpful
your agent was very helpful. took time to explain everything and sorted all. v good experience
11 August 2026
Reply from Heath Crawford
Thank you, Davina, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Reply from Heath Crawford
Thanks for the review, Kirsty. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Reply from Heath Crawford
Thank you Jeremy for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Very good service
Very good service
Understanding my needs and saving me money
Excellent
16 August 2026
Reply from Heath Crawford
We appreciate your kind words, Maria. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Very helpful at obtaining best price…
Very helpful at obtaining best price and checking offers available. Very happy and comprehensive used for several years now.
14 August 2026
Reply from Heath Crawford
Thanks so much, Elizabeth, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
The advisor was great!
14 August 2026
Reply from Heath Crawford
Thank you, Edward, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Great service from Ziggy
Great service from Ziggy; prompt and professional, was able to to thoroughly guide through available options and coverage.
14 August 2026
Reply from Heath Crawford
We value your feedback, Ken. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
First impressions good
I contacted through Google search and lady called me back. She spoke about all my options but I wanted to think about it. Had a follow up call and theres was no pressure about taking the policy out and had the time again to run through everything.
13 August 2026
Reply from Heath Crawford
We value your feedback. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
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