Heat for Homes 

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Rated 5 out of 5 stars

Having received two quotes, I wrongly presumed that the prices quoted must be the going rate, so glad that I spoke to David from Heat for Homes!! The boiler was fitted the very next day, David arrange... See more

Rated 5 out of 5 stars

Our boiler suddenly broke down and we were left with no hot water. After an initial call, the sales representative emailed us a range of options to choose from. The new boiler was installed the very n... See more

Rated 5 out of 5 stars

This firm was very professional from start to finish. We received a swift and accurate quote for replacing a boiler in a cupboard in the spare room. There were no extra costs above the original figur... See more

Rated 5 out of 5 stars

Really happy with my new boiler and impressed with the service. David was informative, clear and super responsive. Connor was polite, efficient and helpful in talking me through how the boiler works.... See more

Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Plumber

Written by the company

At Heat for Homes we pride ourselves on our fine reputation. We endeavour to provide a level of service that our rivals cannot match. Our telephone lines are manned 24/7 and answered promptly by our enthusiastic, helpful staff who’s first language is always English. We aim to have someone with you within one hour and keep you fully informed at all times. Communication is the key to good customer relations. Any work carried out is covered by Heat For Homes 12 month Guarantee.


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All reviews

(293)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Boiler replaced and power flush. They removed all extranious stuff. plus gas check
All done with a smile - even when I had to call them out
for an additional problem. The engineer was here within a hour!!! Highly reccommended

21 March 2024
Unprompted review
Rated 4 out of 5 stars

A Glow worm boiler was installed in…

14/10/2024
Further to my update in July, now I am chasing David for the annual service of the same boiler but he keeps avoiding me. I spoke to him twice and sent him an email and left two messages on his voice mail as well. But he is now not taking my calls or responding to my messages. Its typical of him. I desperately need the boiler serviced and a gas safety certificate issued without further delay. It has been a very disappointing experience with this company and this person who runs the show for this company. How can I recommend him anymore to anyone else?
14/10/2024
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Further to my previous comments, David has been in touch with me a few times and has sent an engineer last week to perform a complete Chemical System Flush which was carried out over a couple of hours and using the original chemicals. In addition, as part of our deal, he has assured me a free service this year and another one next year as part of the original agreement. I am now happy with their service. Thanks David.

A Glow worm boiler was installed in October last year by Heat for Homes and since then we have been calling them several times to get the pressure valve issue sorted as the water kept leaking through the outlet pipe. As part of the installation their engineer was supposed to come and check everything was working satisfactorily but this was not the case. (In their contract it was mentioned that 'prices include a complete Chemical System Flush which is a fundamental part of our installation process as well as a post-installation check service that we carry out a couple of days after the Boiler has been up and running to ensure that the system is balanced and operating correctly). If the post-installation check was done soon after the installation they could have identified the issue with the valve and the water won't be so dirty. After calling and discussing the issue with David several times, he told me to call the Glow worm manufacturer directly. Eventually, we called the Glow worm which is part of Vaillant group to come and have a look at the issue. When their engineer came he found out a problem with one of the valves so he fitted a new pressure release valve. Also, they found out that during the initial installation, the installers did not carry out a power flush of the radiator at all so the water coming out was very dirty and muggy. They have warned that unless a power flush is carried out sooner the boiler warranty could become invalid. I have sent an email to Heat for Homes but so far no reply. After my initial feedback Heat for Homes offered a free water testing but not a full cleaning of the radiators which I am not willing to accept. I am very much frustrated with the attitude of this company so I will never recommend this company to anyone.

13 March 2024
Unprompted review
Heat for Homes logo

Reply from Heat for Homes

Vijay, we attended the property and advised you that the PRV was faulty. Your Boiler is covered with a 10 Year Guarantee from Glow Worm so arranged for a Warranty call out. As you know, your tenant was not home when they called. We tried to arrange several appointments however it was difficult to tie-in with your tenants. I advised you to call Glow Worm direct to arrange and get it replaced under warranty which eventually you did. When we installed the boiler we carried out a Standard Chemical Flush. There can be extreme circumstances whereby a Full System Power Flush is required. There is an additional charge for this as it is a separate job. If you would like one of our engineers to come out to the property, run a Water Quality Test free of charge we are more than happy to do so.

Rated 5 out of 5 stars

Excellent service

Excellent service, polite, professional, quick service and quality workmanship. These guys came running when our boiler broke they worked so hard to replace it and get us back up ans running. Very grateful. Thank You

6 March 2024
Unprompted review
Heat for Homes logo

Reply from Heat for Homes

Ian, thanks for the review, customer feedback is really important to us. Glad you're satisfied.

Rated 5 out of 5 stars

Great installation

Really happy with my new boiler. David and his team worked quickly to get this installed and offered post-installation support too. The work is excellent and tidy. Thanks all!

5 March 2024
Unprompted review
Heat for Homes logo

Reply from Heat for Homes

Thanks for the feedback Lara, glad you're happy with the installation.

Rated 5 out of 5 stars

Excellent service above and beyond

As with all my dealings with this company. Everything handled in a professional manner but with added feeling that I was being treated personally, and that feeling goes a long way in my book. I would recommend heat for homes to anybody.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

No-nonsense guy.

David was so front-foot it almost alarmed me at first but his firm did exactly what they undertook to do, with no hidden charges. He was very proactive without becoming pushy, professional and prompt in everything. He was first to answer my Boilerguide query and was in contact until late evening to get the work arranged for the following morning. My tenants reported a good experience with his team. He sent helpful photos of the completed installation as I was not on site.
I guess his efficiency helps keep his pricing keen. I wish every tradesman was like this.

25 January 2024
Unprompted review
Heat for Homes logo

Reply from Heat for Homes

Tim, thanks for your feedback, really appreciated.

Rated 5 out of 5 stars

Fast installation

Fast installation, slight hiccup with faulty LED display, Heat for Homes organised WB to come round and replace within a few days & system and iPhone App now all working perfectly. I would use them again.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Could not have had a more smooth …

Could not have had a more smooth experience with heat for homes , conor showed up with in the hour and was very polite and accommodating managed to fix my faulty boiler with in 10 mins , a great experience and even greater price . Could not fault them at all , definitely best in the game at what they do and will recommend them to all family and friends
(David the guy I spoke to on the phone seems like a very helpful chap to )
all in all a great company !!

22 January 2024
Unprompted review
Rated 5 out of 5 stars

A very professional Company

David was very professional he gave me a choice of 3 boilers which would suit my needs. A date was booked and 2 gas safe engineers turned up on the date and removed old boiler including water cylinder and loft tank and installed new combi boiler all in a day. They were very tidy and cleared up after they finished. An excellent Company and would recommend them 100%, hence the top rating.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Last-minute requirements to service two boilers were accommodated on the same day, with professional, efficient and quoted as stated.

8 January 2024
Unprompted review
Rated 4 out of 5 stars

Responsive and reasonable

David was very responsive and mobilized resources quickly. His price for a replacement boiler was fair and he provided all required gas certificates and product warranties.

1 December 2023
Unprompted review

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