Very quick response. Very professional, had all the right tools. Very polite engineers, respectful and friendly. Dealt with an awful blocked drain very quickly and cleared up after. Will definitel... See more
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Company details
Written by the company
Gas & Plumbing specialists
Contact info
3 Chigwell Road, E18 1LR, South Woodford, United Kingdom
- 02089891320
- enquiries@heatcraftlimited.co.uk
- www.heatcraftlimited.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 48 hours
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Heat Crafts engineer followed through…
Heat Crafts engineer followed through with a full thorough job . Coming back to further finish with A star care on out leaking sink .
I couldn’t have asked for better .
No patch jobs with them .
Identified and resolved the issue…
Identified and resolved the issue immediately
Great service
Lewis came round to our property and was great. He was polite,friendly and helped us get our problem sorted out. Thanks Lewis. A credit to the company.
Courteous & professional service
Punctual and professional
Punctual, well prepared and professional
Thank you for leaving bathroom tidy and fitting new mixer taps without drama
Recomended
The guys came over really quickly
The guys came over really quickly. They were efficient, have the knowledge and dealt with the issues with no problems. Would definitely recommend.
Excellent service from Heatcraft
Excellent service from Heatcraft - both yesterday and today. Problem sorted ! Thank you to all who assisted me. Very grateful and nice to deal with
Very quick response
Very quick response. Very professional, had all the right tools. Very polite engineers, respectful and friendly. Dealt with an awful blocked drain very quickly and cleared up after. Will definitely keep their number for future use. Thank you
10/10 service
Brilliant service in allocating job and in all the emails and texts reminding etc
Jake the engineer rang to say he’d be an hour or bit less so that was very helpful he was really polite, friendly and helpful. Perfect.
Louis of Heatcraft did a great job in…
Louis of Heatcraft did a great job in fixing an internal drain blockage that was making my washing machine inoperable.He expertly and professionally re-worked and installed additional piping as well as doing a thorough job in removing the blockage from the garden side, using the specialist equipment skillfully. Happy with job.
Best service I’ve ever had … highly…
Best service I’ve ever had … highly recommend. The engineer was great .
Booked Heatcraft for annual boiler…
Booked Heatcraft for annual boiler service, engineers where punctual and amicable.
They carried out the service thoroughly and efficiently.
Good friendly service.
Great service
Great service. Prompt response and helpful and professional engineer.
Great service and professionalism
Insurance company approved tradespeople
Heatcraft were nominated by our home insurance company to check on a leaking toilet once we discovered staining from around the boxed in pipework. They initially attended on Bank Holiday Monday to assess the issue and report back to our insurer, and as soon as the authority was obtained they were back to cut the panels away and replace the leaking soil pipe on our 8 year old house.
Great work and communications and minimal fuss and disruption.
Well done!!
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