HeatCo Reviews 20

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gas Installation Service

Information provided by various external sources

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans. we are Worcester Bosch Platinum Installers


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. New boiler installed in the loft, old boiler removed, system all flushed and connected up to existing underfloor heating and standard heating systems. Great service - many thanks to Paul, Mark and Joe for sorting out

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent local plumber...HeatCo

Heatco were recommended to me by a colleague at work...after doing a lot of research I contacted Joe who was highly professional and accomodating....they had to replace two taps with one set of pipework locked behind a lower kitchen unit...the work done was first class as was the price ..I have added this plumbing company to my phone contact list as they will be my first "port of call" in the future. In addition, I will certainly be recommending them to both colleagues and friends.......first class all around..👍
Paul from St Albans

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Needed replacement boiler

Needed replacement boiler. 19.October 2021
After trying several unreliable plumbers for quotes, I searched the internet, and came across St. Albans based “HeatCo”….
They let you book a consultation date on their website and within a couple of days the Ingenieur Deene turned up (who is very professional and very pleasant) to inspect my CH system.
I had done some research and knew that I wanted the Worcester Greenstar 32CDI Boiler to replace my current 20 yr. old Worcester, and Deene was reassuring me that my boiler choice would be a perfect replacement for the old….
Later that afternoon he emailed me the quote, and to my surprise this was the only company of the ones that I had previously contacted , who had actually bothered to itemise the quote, breaking down the price for every item needed to install the new boiler…. Including a filter, flue, thermostat etc…AND a lot more cost effective than any of the other quotes…
let alone British Gas …or SSE
HeatCo also keeps you updated with messages, telling you exactly when the Ingenieur is on its way.
Appointment booked on a Wednesday, consultation was on a Friday…boiler installed the following Tuesday by Deene.
You really could not ask for a speedier, better, professional and cost effective service than that‼️

23 October 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Overhaul of central heating system including new boiler and hot water tank plus a replacement radiator.
Joe and Dean provided a friendly, helpful, reliable and professional service.
They kept me informed as to what would happen each day and they left everything clean and tidy.
I would have no hesitation in recommending HeatCo.

15 April 2018
Unprompted review
Rated 5 out of 5 stars

Choose HeatCo

My boiler broke down and a friend recommended I contact HeatCo.
I was able to make a prompt appointment. Joe and Deene of HeatCo are professional, trustworthy and experts in their field. My boiler is now functioning better than before!
I have no hesitation in recommending HeatCo for any Heating, Plumbing and Gas needs.

17 March 2018
Unprompted review
Rated 5 out of 5 stars

Recommended

New boiler fitted. A friendly, reliable and professional service. Fully explained work beforehand and during installation. A very reasonable and competitive quote. Worked hard during installtion and ensured everything was clean and tidy afterwards. Would be happy to recommend Joe and Dean to others.

21 October 2017
Unprompted review
Rated 5 out of 5 stars

HeatCo are both trustworthy and capable.

Joe and Dean fitted a new boiler for us a few years ago, they did so at a very fair price and they did a fantastic job from start to finish. During the installation they were clean and tidy and the remedial work Dean needed to do after removing the old boiler is pretty well invisible, and most importantly the boiler has worked flawlessly and much more economically than the boiler they replaced. We have had Joe back each year to service the boiler and he has done a full job each time, never skimping on his time or cutting procedures. The other day the heating failed and after contacting Joe he came out and quickly identified the problem for us. We now have both hot water and heating again. I have found HeatCo to be reliable, capable, conscientious and very good value and I would have no reservations in recommending them.

11 October 2017
Unprompted review
Rated 5 out of 5 stars

I would highly recommend HeatCo

I would highly recommend HeatCo. They fitted a new boiler for us 3 years ago and since then have called them out for a couple of plumbing issues which have been sorted out promptly and efficiently.

22 September 2017
Unprompted review
Rated 5 out of 5 stars

Very happy

Great job by Joe from Heatco. An eight year guarantee on our new boiler and lower gas bills. Very happy.

18 September 2017
Unprompted review
Rated 5 out of 5 stars

Lovely company: trusted and friendly.

I cannot recommend Joe and his company highly enough: they've fitted radiators, a boiler and heating system, and radiators for us and even fixed a serious gas leak. Have been using them for many years now and always find all the chaps friendly, efficient and hard working. Work has always been done on time, with minimal disturbance and fuss...and always a smile! Prices are always as quoted and very reasonable. I would never use anyone else.

13 September 2017
Unprompted review
Rated 5 out of 5 stars

We highly recommend HeatCo.

I have been using the services of HeatCo for quite a few years now and I would recommend them without hesitation. Both Joe and Deene have visited our property and we have found them both to be very competent, trustworthy, incredibly helpful & they have gone beyond the call of duty in recent times assisting us with a big problem. They do our annual service for our boiler and under floor heating systems as well as ad hoc jobs.

This year, however, they also assisted us at short notice when we encountered a problem with our boiler which, which latterly realised, needed a new part. We had actually called in our Home Emergency Service which we had as part of our House Insurance policy with a big, well known firm with a great reputation...what could go wrong! Well, we ended up with no heating nor hot water for over 3 weeks. The company ended up asking us who we use for regular services and actually asked us to bring them in for their opinion. Although it was an unenviable situation Joe came around and ended up solving the problem for us where the insurance company had not. Deene even gave up a Saturday morning for us to fit a new boiler which ended up being needed so our children wouldn't be cold any longer!

I have just discovered that HeatCo now offer annual maintenance contracts so I will be looking at those now!

9 September 2017
Unprompted review
Show reviews in all languages. (20 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look