Heartland America Reviews 

945
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, wide selection of interesting items, and the overall high quality of the products available. People also find the online platform extremely easy to navigate, noting that placing orders is quick and efficient. Shoppers consistently mention the prompt customer service and the helpful assistance provided when modifications are needed. Though some customers experienced issues with defective merchandise, unexpected product variations, or shipping delays, these were specific situations. A few other people also felt that occasional communication difficulties or unhelpful staff responses detracted from their overall satisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, variety, and affordability. Consumers frequently... See more

Order

Clients share positive opinions on order, highlighting how fast and easy the process is both online and... See more

Price

Customers consistently note positive experiences with price, highlighting fair costs, great savings, and... See more

User experience

Customers had positive experiences with user experience, consistently praising how easy it is to find items... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had received an e-mail from Heartland America giving me a $10.00 off coupon (JUST4U). However, when I tried to add the coupon code at checkout, a message stated this was an invalid promo code. So,... See more

Rated 5 out of 5 stars

I have shopped online at Heartland for a few years now. They offer excellent, durable products at fabulous prices! More importantly, their customer service team is top notch. I have never been dis... See more

Rated 5 out of 5 stars

Very easy to navigate your website. I particularly like the live videos of the products. Showing the item in the hands of another person gives a much better idea of the function, size etc. Everything... See more

Rated 5 out of 5 stars

What made my experience great was that I found something that I really wanted, and the price was perfect! And the process to order it was very easy to do and before I knew it, it was delivered to my f... See more


Company details

  1. Online Marketplace

Information provided by various external sources

Heartland America is a world-class catalog and internet company providing quality products at value prices. Our mission is to delight our customers through product, price and service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

945 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(945)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Danielle

Danielle, in customer service has been GREAT!! She has gone over and beyond the call of duty. The service is GREAT and fast to ship once you place your order. Thanks for everything!!

25 May 2025
Unprompted review
Rated 4 out of 5 stars

Looking for trimmer

A little problem for finding extra battery. And was not able to find string for the new trimmer. Otherwise it was ok

24 April 2025
Unprompted review
Rated 4 out of 5 stars

Pair for the price of one

Received unsolicited catalogue in USPS mail. Kept select pages from it because I knew we would be camping (together for the first time in a trailer!) for several months this summer and would be needing a few things.
I had previously sat in a zero-gravity chair but thought couldn't afford one. It was nice to find a pair for the price of one chair from other providers.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

FOR ME SHOPPING ONLINE ITS WONDERFU AWESOME& EXCELLENCE L…

FOR ME SHOPPING ONLINE ITS WONDERFUL BECAUSE I HAVE VERY SERIOUS HEALTH PROBLEMS WHERE I WILL BE GOING TO HAVE HEART SURGERY IN MAY OF 2025 &SO I AM TRYING TO ORDERED WHATEVER I CAN THRU HEARTLAND AMERICA EXCELLENCE &BECAUSE I NORMALLY DO MY CHRISTMAS SHOPPING IN JULY BUT THIS JULY OF 2025 I WILL BE RECUPATING FROM MY HEART SURGERY & I WON"T BE ABLE TO GO SHOPPING UNTIL THE FALL OF 2025 I WANT TO THANK YOU FOR HAVING A WONDERFUL HEARTLAND AMERICA CATALOG ITS NUMBER # 1 TO ME RITA GONZALES & MY OLDER SISTER RAMONA GONZALES& OUR LATE MOTHER PAULINE F GONZALES USED TO ORDERED FROM HEARTLAND AMERICA WHEN MT LATE MOTHER PAULINE F GONZALES WAS ALIVE MY LATE MOTHER PAULINE F GONZALES SAID HEALTHLAND AMERICA WAS THE BEST OF THE BEST CATALOG MY LATE MOTHER PAULINE F GONZALES WAS RIGHT THANK GOD& MAY GOD BLESSES ALL OF YOU FRIEND OF CHRIST RITA GONZALES ! HERE IS MY CELL PHONE NUMBER IS 1_810-834-7318

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use self ordering program

Easy to use self ordering program. Not crazy about the "EXTRA SHIPPING CHARGE" suppose to be, FREE over $100.00 But, not only do they charge for shipping but, they also charge an EXTRA, $ 8.95 shipping. I like the boots so, I ordered them!

12 March 2025
Unprompted review

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