Healthspan Reviews 

2,808
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,577 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the convenient subscription service, which ensures timely deliveries and completely removes the worry of running out of essential daily health supplements. Buyers also appreciate the excellent product quality, professional packaging, and great variety of affordable items available on the well-managed website. Some reviewers were not happy with recent changes to product formulations, noting that altered coatings and new ingredients caused unexpected issues. People also mentioned experiencing difficulties when seeking customer assistance regarding these unexpected product variations and ingredient concerns. Buyers noted that getting helpful support or clear information about these product alterations proved quite challenging.

What people talk about most

Product

People report positive experiences with product, noting a wide variety of effective supplements. Reviewers... See more

Delivery service

Consumers find delivery service to be prompt and reliable, consistently praising the fast shipping times and... See more

Service

Customers report widespread satisfaction and positive experiences with service. Reviewers frequently... See more

Quality

Users describe satisfaction with product quality, consistently praising the reliable and high-grade... See more

Order

Reviewers highlight positive aspects of ordering, noting that the process is consistently easy both online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan is a well respected and widely known health supplements company. You see their products behind the pharmacy counter of Boots for instance. Colour pamphlets arrive in the post on a regular... See more

Company replied

Rated 5 out of 5 stars

My doctor suggested I take Glocosomine and Chondroitin tablets when I had my first hip replacement done. He said they would help with the Cartlidge around the joints of hip bones etc. So I have been t... See more

Company replied

Rated 5 out of 5 stars

The health products I have from Healthspan are on a continuous rolling order. The products are very good quality (not the cheapest but good value for money)and Healthspan ensure that I never run out o... See more

Company replied

Rated 5 out of 5 stars

Quality brand I’ve been using Healthspan products for years now. I don’t have to worry about remembering to order my supplements as I have a subscription, which sends me what I need, in time befor... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

With 30 years' experience of supplying top quality vitamins and nutritional supplements to many thousands of customers in the UK and beyond, Healthspan offers a comprehensive range of expert-formulated products to help people be at their best, achieve their goals and live a long and healthy life. Read more reviews here: http://www.feefo.com/GB/en/reviews/Healthspan/?id=822271

Healthspan guarantees

Written by the company

Over 10,000 verified product reviews
Our customers ratings, direct and unedited on every product page.
Easy-to-use website
Whether you are on a PC, Tablet or Mobile.
Outstanding customer service and information
7 days a week from our UK-based team and 24/7 on our award-winning articles area: Nutrition Expert
Free Returns
On all orders.
High quality products
Always at reasonable prices

Healthspan's Promise:

A full, no-quibble refund if you are not satisfied.

A full, no-quibble refund if you are not satisfied.
Every Healthspan product is formulated to the highest pharmaceutical standards and produced using only the purest (pharmacist approved) ingredients, in independently inspected and approved premises. Our rigorous approach to quality control means that the products you order contain exactly what they say on the label.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.5

All reviews

(2,808)

1,582 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you've been pleased with both the value of our products and the service you've received. We appreciate your support and thank you for choosing Healthspan. Kate@Healthspan

Rated 5 out of 5 stars

Always on time

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're pleased to hear your orders arrive when expected and appreciate you taking the time to leave a review. Kate@Healthspan

Rated 1 out of 5 stars

Non existent data protection officer, customer care are a let down and they have a terrible system algorithm

Updated Review 25/06/2026: After still getting many marketing emails and nothing back from their Data Protection Officer whatsoever nor customer care, I decided to phone their customer care department instead!

I got through to them and told the lady who answered about my situation and she asked for my postal address to locate my account. I explained I didn't have an account and that's the problem! I had signed up for a discount voucher and decided not to buy from them and so I didn't want their marketing emails but I couldn't unsubscribe because their annoying computer system algorithm kept asking for my account login that I don't have etc etc...!

The lady I spoke to got quite snarky saying "you must have an account because why would you be getting marketing emails" I gave her my postal address as requested and unsurprisingly to me she couldn't find an account but she did find my email address and said she has now deleted my email address! I got no apology though! They don't live up to the name 'care' in their department, it should truthfully be 'uncaring'!

Therefore, they still earn only one star from me!! Very poor in every way and I won't even consider buying from them and certainly will not recommend them!

Previous Review 15/06/2026: Healthspan are breaking UK data protection and GDPR rules! Very unprofessional!

I signed up to newsletter/marketing emails for a discount but they didn't stock what I needed, so I decided I don't want to buy from them and therefore I tried to unsubscribe from them but they don't make it easy!

Apparently you have to log into your account to do this, I do not have one and do not want one!

I sent customer services an emailed asking them to remove my data but I didn't receive an acknowledgement nor an email reply.

I have tried to unsubscribed via Gmail as well but they still keep getting through.

Be careful if signing up for discount codes from them!

I emailed their Data Protection Officer, but heard nothing!!

15 June 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for bringing this to our attention. We will investigate this and contact you directly. Kind regards, Kate@Healthspan

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you're pleased with our herbal products and appreciate you taking the time to leave a review. Kate@Healthspan

Rated 1 out of 5 stars

I have been getting supplements from…Healthspan for years

I have been getting supplements from Healthspan for years and had , until today three subscriptions. I phoned to report that supplements Hair and Nails looked strange , The tablets in the pack had a sort of coating appearing on them. I have many health allergies and thought these would be replaced without question. I was told that this happens to some packs
and were safe. I told the operative I couldn't risk this but he was no help whatsoever so I have now cancelled all my subscriptions, Really dreadful service to a loyal customer .

15 June 2026
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for your feedback and for being a long-standing customer. We're sorry to hear about your experience and understand your concerns given your health allergies. We regret that you felt unsupported when raising this issue and appreciate you taking the time to share your comments. Kate@healthspan

Rated 5 out of 5 stars

Friendly staff

Hassle free good job done thank you

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We’re glad to hear you’ve had a smooth experience and that our team made a positive impression. Thanks, Kirsty@healthspan

Rated 4 out of 5 stars
Healthspan logo

Reply from Healthspan

Thank you for your review. It’s great to know we’re delivering both quality and value, and we really appreciate you taking the time to share your experience. Thank you, Kirsty@healthspan

Rated 5 out of 5 stars

Healthspan is a very good company

Healthspan is a very good company. Their products are class. Quick delivery and quality products.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We’re delighted you’re happy with the quality of our products and the service you’ve received. Thank you, Kirsty@healthspan

Rated 5 out of 5 stars

Great timing of delivery

Great timing of delivery. Quality products. My dog's and cats' vitamins and prebiotic products are good. The subscription price is reasonable.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for taking the time to leave a review. We’re really pleased to hear everything is arriving as expected and that you’re happy with the quality and value of our products for your pets. Thank you, Kirsty@healthspan

Rated 5 out of 5 stars

Always reliable

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. We're delighted to hear you've found our service dependable and appreciate your continued support. Kate@Healthspan

Rated 5 out of 5 stars

Good price good delivery

Good price good delivery

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We’re really glad you’re happy with the pricing and that everything arrived quickly. Thank you, Kirsty@healthspan

Rated 5 out of 5 stars

Great range of products at great…

Great range of products at great prices. Have recommended to family and friends.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We’re delighted you’re happy with our product range and pricing, and we really appreciate you recommending us to your family and friends. Thanks, Kirsty@healthspan

Rated 5 out of 5 stars

Great customer service

Great customer service. Had a minor issue which was resolved quickly and easily using their customer service phone number. The lady was friendly and knowledgable, and her service has encouraged me to use them in the future.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your review. We’re pleased to hear our team was able to assist efficiently and make your experience a positive one. It’s great to know this has given you confidence to return in future. Thank you, Kirsty@healthspan

Rated 4 out of 5 stars

A trusted platform

Genuine product with genuine service. I feel the price is a bit higher, and the offers and coupons are not very relevant. The delivery experience is definitely good. I found the packaging to be of top quality.

18 December 2025
Rated 4 out of 5 stars

I use the vegan plant sterols to aid my…

I use the vegan plant sterols to aid my raised cholesterol being lowered. The tablets are a bit big but the torpedo shape does make them easier to swallow. Nit been able to check if they have worked yet as repeat blood test not due yet.

18 March 2026
Rated 5 out of 5 stars

Great products

I swear by their CBD oil, their skincare products, hair oil, and I get my iron and vitamin D, recommended by my GP. Great company, I've been using them for years.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your kind words and continued support. We’re delighted you are pleased with our product. Kirsty@healthspan

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