Healthspan Reviews 

2,802
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,575 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the fantastic product quality, exceptionally helpful support staff, and a reliable subscription service that ensures prompt, timely deliveries without any hassle. People deeply appreciate the exceptionally wide range of affordable vitamins available and the consistently smooth ordering experiences provided over many years of loyal purchase. Though some customers noted unexpected changes to product appearances, specifically mentioning altered tablet coatings or modified sizes in their recent orders. A few reviewers also experienced difficulties with customer support agents when trying to resolve specific product quality concerns or unexpected delivery delays.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great value and affordable... See more

Delivery service

Clients share satisfaction regarding the delivery service, noting that orders consistently arrive promptly... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient experiences when... See more

Quality

Users express great satisfaction and appreciation regarding product quality, highlighting that the... See more

Order

People report high satisfaction with the ordering process, highlighting that it is easy and convenient both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan is a well respected and widely known health supplements company. You see their products behind the pharmacy counter of Boots for instance. Colour pamphlets arrive in the post on a regular... See more

Company replied

Rated 5 out of 5 stars

My doctor suggested I take Glocosomine and Chondroitin tablets when I had my first hip replacement done. He said they would help with the Cartlidge around the joints of hip bones etc. So I have been t... See more

Company replied

Rated 5 out of 5 stars

Quality brand I’ve been using Healthspan products for years now. I don’t have to worry about remembering to order my supplements as I have a subscription, which sends me what I need, in time befor... See more

Company replied

Rated 5 out of 5 stars

Quality if products is good. This is preferable to using unverified suppliers or those that use bulking agents, fillers etc. Healthspan minimise this. Goods usually arrive on time, well packaged, a... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

With 30 years' experience of supplying top quality vitamins and nutritional supplements to many thousands of customers in the UK and beyond, Healthspan offers a comprehensive range of expert-formulated products to help people be at their best, achieve their goals and live a long and healthy life. Read more reviews here: http://www.feefo.com/GB/en/reviews/Healthspan/?id=822271

Healthspan guarantees

Written by the company

Over 10,000 verified product reviews
Our customers ratings, direct and unedited on every product page.
Easy-to-use website
Whether you are on a PC, Tablet or Mobile.
Outstanding customer service and information
7 days a week from our UK-based team and 24/7 on our award-winning articles area: Nutrition Expert
Free Returns
On all orders.
High quality products
Always at reasonable prices

Healthspan's Promise:

A full, no-quibble refund if you are not satisfied.

A full, no-quibble refund if you are not satisfied.
Every Healthspan product is formulated to the highest pharmaceutical standards and produced using only the purest (pharmacist approved) ingredients, in independently inspected and approved premises. Our rigorous approach to quality control means that the products you order contain exactly what they say on the label.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.5

All reviews

(2,802)

1,577 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

easy to subscribe online try cancelling ouch!

easy to subscribe online, but again you have to call to cancelled any subscription. I'm waiting on the phone now 15 mins. I will not join any subscriptions online if you cant cancel online both should be easy...can we all start doing this from now on. its what keeps sky and virgin in business.

5 August 2026
Unprompted review
Healthspan logo

Reply from Healthspan

We appreciate you taking the time to share your feedback regarding our subscription process. We understand your frustration with needing to call to cancel, especially after an online sign-up. We are actively reviewing our cancellation procedures to make them more convenient for our customers. Lorna@Healthspan

Rated 5 out of 5 stars

Great company

Great company

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your very kind review. Lorna@healthspan

Rated 3 out of 5 stars

Don’t believe the promises

Healthspan promises subscribers that they will never pay more than the website price for the product. However during a recent sale they reduced the prices of many products, including the one I subscribe to. When I sent screengrabs of the new heavily discounted subscription price on their website they refused to honour the difference quoting all manner of get out clauses. Will look to source my products - which I’ve paid for with Healthspan for years - from a more honest company.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your feedback. I’m sorry to hear about your experience and understand how frustrating this felt, especially as a long‑standing subscriber. We appreciate you sharing this with us and will review what happened so we can do better in future. We appreciate your feedback. Thanks, Kate@Healthspan

Rated 3 out of 5 stars

I have used Healthspan for years

I have used Healthspan for years, love their products am a subscriber to various different supplements. However, it is clear they have removed the coating on the multivitamins and they are now much harder to swallow. I expect this is a cost saving move, but not a good one. Please bring back the coating.

20 July 2026
Unprompted review
Healthspan logo

Reply from Healthspan

We appreciate you sharing your long-standing loyalty and feedback regarding our multivitamins. We're sorry to hear about the difficulty you're experiencing with the uncoated tablets. We understand your concern about the change and are actively reviewing our product formulations based on customer input. We value your continued support. Lorna@Healthspan

Rated 3 out of 5 stars
Healthspan logo

Reply from Healthspan

We appreciate you letting us know about the delivery speed. We are actively looking into ways to improve our shipping times for a better experience. Lorna@Healthspan

Rated 5 out of 5 stars

Phone contact is excellent

Phone contact is excellent, a actual person to speak to. Ver helpful and all sorted very easily.

18 March 2026
Healthspan logo

Reply from Healthspan

This is fabulous to hear. I am so pleased that you are happy with our services. lorna@healthspan

Rated 5 out of 5 stars

All good

All good. Having them automatically delivered takes the worry out of ordering them.

18 March 2026
Healthspan logo

Reply from Healthspan

We are so happy that you are pleased with our subscription service. lorna@healthspan

Rated 5 out of 5 stars

Good products

Good company to deal with . Excellent products at the right price. Special offers occasionally too !

18 March 2026
Healthspan logo

Reply from Healthspan

We are so pleased that you are happy with our products and pricing. Lorna@healthspan

Rated 5 out of 5 stars

Excellent service and quality as…

Excellent service and quality as always. Spot on company.

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your fantastic feedback. We are so pleased to hear you consistently receive excellent service and quality from us. Lorna@healthspan

Rated 5 out of 5 stars

Used healthspan for years.

Used healthspan for years.
Excellent service at a very good price.
Staff are lovely if you need help on the phone
Would highly recommend Healthspan

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you for your fantastic review! We are so pleased to hear about your long-standing positive experience with our service and staff. Your recommendation means a lot to us. Lorna@Healthspan

Rated 5 out of 5 stars

Reliable quality products and service

I’ve been using Healthspan for years. Reliable quality products and cheaper than some others and prompt despatch and delivery 👍

18 March 2026
Healthspan logo

Reply from Healthspan

Thank you so much for your wonderful review! We truly appreciate your long-standing loyalty and are delighted to hear that you consistently find our products to be of reliable quality and our service prompt. Lorna@Healthspan

Rated 5 out of 5 stars

Great service

Great service, lovely & helpful customer service. Speedy & free delivery. Quality supplements

18 March 2026
Healthspan logo

Reply from Healthspan

We are so pleased to hear you had such a positive experience with our customer service and that you are happy with the quality of our supplements and speedy delivery. Lorna@healthspan

Rated 5 out of 5 stars

I have used Ginseng & Ginko for many…

I have used Ginseng & Ginko for many years, stopped about a month ago and I sure did see a difference in my cognitive level. I have now set up a repeat order again. Great product and value for money.

18 March 2026
Healthspan logo

Reply from Healthspan

We are so happy to hear that our Ginseng & Ginko has made such a positive difference in your cognitive level! We appreciate you sharing your experience and are glad you found great value in our product. lorna@healthspan

Rated 5 out of 5 stars

A Five Star Company

I have been using Healthspan for many years and never had the need to complain. Excellent service

18 March 2026
Healthspan logo

Reply from Healthspan

We're truly happy to hear of your long-standing positive experience with us. Thank you for your wonderful feedback and loyalty! Lorna@Healthspan

Rated 5 out of 5 stars
Healthspan logo

Reply from Healthspan

We really appreciate you taking the time to share your positive experience. We're delighted to hear that you found our ordering and delivery process to be quick. Lorna@Healthspan

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