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Rated 5 out of 5 stars

I’ve been a customer for the past five years and this was genuinely the first time there’s ever been a small issue with my order, as one item was missing. I contacted the sales department and Molly... See more

Company replied

Rated 5 out of 5 stars

I have been using HealthLeads products for over 20 years, mainly because of their purity, effectiveness and range of products. I have never found anything better. Their whole team is priceless.

Company replied

Rated 5 out of 5 stars

Clean supplements, generous capsule amounts, and fair prices, plus the added bonus of great customer service. I actually switched from Purolabs because the purity is just as good (if not better) but a... See more

Company replied

Rated 5 out of 5 stars

The main reason I keep ordering from health leads because I love their products it's quality, clean ingredients and most of all it works for me and recently I have a great experience with health leads... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

Here at Health Leads we manufacture all our own food supplements in the UK right here in Wales and specialize in producing clean supplements. We do not use excipients like magnesium stearate, or other materials that do not have any nutritional value. Today more consumers are aware of clean labels and there is a growing demand to avoid unnecessary additives. Reasons to buy with us: Free shipping orders over £25 4 for 3 mix and match on all own brand supplements Reward points


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The main reason I keep ordering from…

The main reason I keep ordering from health leads because I love their products it's quality, clean ingredients and most of all it works for me and recently I have a great experience with health leads customer service as I have problems with courier but she was very helpful and dealt with it straight away so now I'm a happy customer and I will keep coming back to them to buy my supplements. Thank you so much Molly I'm very grateful.

8 May 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Reading feedback like this genuinely makes our day! Thank you for taking the time to share your experience. It’s fantastic to hear that our supplements have been such a great fit for you, and that the quality and ingredients continue to meet your expectations.

We’re especially happy Molly could step in and sort out the courier issue quickly for you. Great customer care is just as important to us as great products.

We truly appreciate your continued trust and support, and we can’t wait to welcome you back again soon!

Rated 5 out of 5 stars

Over 20 years a very satisfied customer

I have been using HealthLeads products for over 20 years, mainly because of their purity, effectiveness and range of products. I have never found anything better. Their whole team is priceless.

7 May 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you so much for your kind words and for being a part of the Health Leads journey for over 20 years!

We are honestly so grateful for your continued trust and support. This really means a lot to hear that our products and team have made such a positive impact. We’ll be sure to share your lovely feedback with the whole team!⭐

Rated 5 out of 5 stars

Amazing customer service and great products!

I’ve been a customer for the past five years and this was genuinely the first time there’s ever been a small issue with my order, as one item was missing. I contacted the sales department and Molly sorted it out straight away, which I really appreciated.

Their team is always so helpful on the phone as well, which makes a big difference. I love their products, and the savings you can get with their mix-and-match offers are fantastic value.

30 April 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you for your kind words and for being a loyal customer over the past five years. It really means a lot to us!

We are glad Molly was able to quickly sort the issue with your order, and we will be sure to pass on your feedback to her and the team. It is also great to hear you find our phone support helpful and enjoy our products and mix and match offers.

We truly appreciate your continued support and look forward to serving you again soon. 🌟

Rated 5 out of 5 stars

Fast delivery good quality provident…

Fast delivery good quality provident Rosehip feel the difference right away helped with ph balance as well as inflammation.

13 April 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you so much for your wonderful feedback!

We’re delighted to hear that you noticed a difference so quickly and that the rosehip worked well for both your pH balance and inflammation.

It means a lot to us that you’re happy with the quality and delivery too. We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Clean label supplements, a range of doses, and fair prices

Clean supplements, generous capsule amounts, and fair prices, plus the added bonus of great customer service. I actually switched from Purolabs because the purity is just as good (if not better) but at a fraction of the cost. It’s great having the choice of low to high doses, and their 4-for-3 mix and match deal is a huge win. With the reward points, it’s even better value long-term. Definitely staying with these guys.

22 July 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thanks so much for taking the time to share this, its really appreciated.

We’ve worked hard to keep our supplements clean and fairly priced, so it’s great to hear. It’s also good to know the mix-and-match offer and reward points are adding real value, thank you 😊

We’re especially pleased the switch has worked out well for you anf if there’s ever anything you’d like to see added or improved, we’re always open to feedback.

Thanks again for your support, it genuinely means a lot. 🙌

Rated 5 out of 5 stars

Fab clean products and excellent CS

It's great to have a company that I can rely on, trust and recommend. One which produces 'clean' supplements and even better that they are on a 4 for 3 offers!
I know that every order I place arrives super quickly. In fact the order which I placed yesterday arrived today!
Plus their customer service is fabulous. Speedy and helpful replies to emails. On one occasion when an item was out of stock, I was told that I would be emailed as soon as it came back into stock. True to their word, this happened.
More than happy to recommend this company again and again.

11 April 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you for such a kind and detailed review.

We’re really pleased to hear you’ve found us reliable and that the quality, offers, and fast delivery are hitting the mark. It’s also great to know our customer service team has been helpful and kept you updated when needed, we make a big effort to do what we say we will.

We also genuinely appreciate your continued support and recommendations.

Thank you for a glowing review ✨️ 💛 💖

Rated 5 out of 5 stars

I had a really good experience with Health Leads UK

I had a really good experience with Health Leads UK as I live in Australia shipping was fast and the product excellent quality. The Sales Department are very helpful too. I bought Mastic Gum and this product is unique as it has no nasty additives and fantastic for my gastrointestinal tract. I would highly recommend Health Leads UK as it is a quality business.

16 March 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you so much for your wonderful review! We're delighted to hear that your order reached you quickly in Australia and that you’re happy with the quality of our Mastic Gum. It’s great to know our Sales Department was helpful and that the product is benefiting your gastrointestinal health.

We truly appreciate your recommendation and kind words about Health Leads UK, it means a lot to us!

Rated 5 out of 5 stars

Great products, great value

Great quick response from customer service.
Fantastic delivery times and value for money.
I feel the supplements have been of great benefit.

24 March 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you so much for your fantastic feedback! We're delighted to hear that you're happy with the quality, value, and fast delivery of our products. It's also great to know our customer service team has been responsive and helpful.

Most importantly, we're really pleased to hear that you're feeling the benefits of the supplements, that’s exactly what we aim for. We truly appreciate your support!

Rated 5 out of 5 stars

Good little company

I have had a consistently good experience with Health Leads. The customer services are excellent and responsive. The products are very good and they don't have loads of fillers which is great. My only complaint is I wish they had more products.

17 March 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thanks so much for your kind words! We’re really glad to hear you’ve had a consistently positive experience with us and that our customer service and product quality have met your expectations. It’s especially great to know you appreciate our focus on keeping formulations clean and free from unnecessary fillers.

We also appreciate your feedback about expanding our product range, this is something we’re always working on, so stay tuned for future additions! Thanks again for your support.

Rated 5 out of 5 stars

Supplements without additives

Supplements without additives
I absolutely love Health Leads UK
Traditional way of getting decent supplements.
What's more you can speak to a human if you need to which is getting rarer these days.
And always friendly and helpful.
I definitely would recommend them!

10 March 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you so much for your kind review!

We’re really pleased to hear that you value our traditional approach to supplements and our commitment to keeping things simple and free from unnecessary additives. It means a lot to us that you also appreciate being able to speak to a real person, we believe good service should always include friendly, human support when you need it.

Your recommendation truly means a great deal to our team. Thank you for taking the time to share your experience, and we look forward to supporting you again in the future.

Warm regards,
The Health Leads UK Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Above and beyond!
Reliably excellent products year on year too.

8 January 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you so much for your kind words! We’re delighted to hear that you’ve consistently had a great experience with both our customer service and products. Your continued support year after year truly means a lot to us, and we look forward to your next order.

Rated 5 out of 5 stars

Great service

excellent service and communication !

16 December 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you for the great feedback! We’re really pleased to hear you’re happy with our service and communication. We truly appreciate your support.

Rated 5 out of 5 stars

I have used Health Leads supplements…

I have used Health Leads supplements for many years. Their products are excellent.

24 November 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Hello Gillian, Thank you for your lovely positive review on Trustpilot and we very much appreciate your loyal support over the years! We’re really glad to hear that our supplements have been serving you well. Thanks again for taking the time to share your experience with us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Product was out of stock when I placed the order however, they let me know as soon as it was back in stock.
Delivery was quick.
Staff so helpful.

2 October 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you for your lovely review! We’re glad we could keep you updated while the product was out of stock, and it’s great to hear that your delivery arrived quickly. Our team will be delighted to know their helpfulness made a difference. We truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Molly Flynn at customer service

Molly Flynn at customer service, very attentive and courteous.

13 November 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Hi Civica, Thank you so much for your kind feedback! We’re delighted to hear that Molly provided attentive and courteous service. We’ll be sure to share your comments with her—your appreciation means a great deal to our team. If there’s anything else we can assist you with, we’re always here to help!

Rated 5 out of 5 stars

Brilliant products and lovely staff!

Excellent products, will be purchasing again! I have definitely noticed a difference in my energy levels and health.

Customer service department are always happy to help, lovely company to purchase from overall.

20 October 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Hello Lewis, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying our products and noticing a positive difference in your energy and overall health. It’s also great to know our customer service team has been helpful, we truly appreciate your kind words. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Product quality brilliant. Pure ingredients with no nasty fillers. Efficient delivery. Can’t fault this company.

20 October 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Hi Vicky, Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with the product quality and our customer service. It’s great to know you appreciate our quaility ingredients and quick delivery too. We’re so grateful for your support and look forward to your next order!

Rated 5 out of 5 stars

Very competitive prices

Very competitive prices, prompt delivery and excellent customer service. I have rarely come across a company who are so dedicated to customer service. Can absolutely recommend them.

27 October 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Hi Stanley, Thanks so much for your amazing review! We’re really glad you were happy with our prices, delivery, and customer service. The team will be thrilled to hear your feedback. We really appreciate your recommendation and hope to see you again soon!

Rated 5 out of 5 stars

Really pleased with my order from here

Really pleased with my order from here.
Will definitely buy from them again.

1 October 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you so much for your lovely feedback Natasha! We’re delighted to hear you’re happy with your order. It means a lot to us, and we can’t wait to welcome you back for your next purchase!

Rated 1 out of 5 stars

Misleading label, avoid

Don’t buy magnesium there, they are an absolute scam! On the website it says “500mg magnesium gluconate x 90 capsules”, which is very misleading. I just checked the back label and it actually contains 15,9mg of elemental magnesium per serving (3 capsules)- meaning one capsule contain 5,3mg. You would have to take 75 capsules to meet the recommended daily dose of 400mg!
Total nonsense. I’ve requested a refund.

1 October 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Hello Veronika,
Thank you for your feedback on Trustpilot, and we're genuinely sorry to hear about your frustration.

We understand how the labelling can be confusing, and we appreciate the opportunity to clarify. The "500mg magnesium gluconate" listed refers to the total weight of the compound magnesium gluconate, not the elemental magnesium content. As you correctly pointed out, the elemental magnesium provided per capsule is approximately 5.3mg—this is standard for magnesium gluconate, which is a less concentrated but highly bioavailable form of magnesium.

While this may seem low compared to the daily recommended intake, magnesium gluconate is considered a good form of magnesium, because its well absorbed, gentle on the stomach and deal for those needing gentle, daily supplementation over time.

That said, we take concerns like yours very seriously. We never intend to mislead, and we’re currently reviewing how we present this information on our product pages to make it clearer for our customers.

We're also happy to honour your refund request. If you haven’t received confirmation yet, our customer support team will be in touch shortly to resolve this.

Thank you again for bringing this to our attention. Your feedback helps us improve.

Health Leads Team

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