I have received phone calls daily from Health IQ. Today at 11am I spoke with a person and told them to stop calling me. Since 11am, I have received six phone calls. Their operators hang up when asked... See more
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Jasmine at the Harlingen office by the expressway. Did an awesome job welcoming my whole family. She gave us precision on our plans and quality of our phones. I haven't ever had anyone make me feel s... See more
Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip... See more
Company replied
I was lucky and honored to meet with Dana Herring, who helped me understand and choose the right Supplemental plan for my needs. This wad my 1st Enrollment for Medicare - Suppl plan and I needed... See more
Company details
About Health IQ
Written by the company

At Health IQ, our mission is to ensure that all seniors are seen and treated as unique individuals by the healthcare system. Health IQ is the only Medicare broker that uses your detailed health record and our AI platform to find a plan truly tailored to your needs.
Contact info
5465 Legacy Dr Suite 650, 75024, Plano, United States
- (888) 874-0827
- customersupport@healthiq.com
- www.healthiq.com
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Patrick Fino
Patrick is a valuable member of your team. Knows the product well and provided a very informative view of what Aetna had to offer me.
Patrick is polite and pleasant. The best time I have spent on the phone in a long time.
Priscilla is a great professional
Priscilla is a great professional, she helped us so much.
Very thankful for her knowledge and HELP.

Reply from Health IQ
Excellent agent very professional
Excellent agent very professional, knowledgeable and understanding

Reply from Health IQ
Demetriuos Mosley
Demetriuos Mosley called and although it is a somewhat lengthy process we got through it. D. was thorough and competent. A pleasure to talk to.
..excellent customer…
..excellent customer service..knowledge..helpful..experienced
numerous phone call regarding same subject
Yes, there for a while I was getting numerous calls from IQ health. I finally told them that I have already talked to someone, and to take care of this. It must be home workers that are doing phone work for IQ.
3rd time is the charm …
I answered the phone today from HealthIQ for the 3rd time. I questioned their efficiency. The guy tells me"F_You".Hmmmm. Maybe I hurt his feelings?
They call me multiple times a day from…
They call me multiple times a day from telephone numbers from all over the U. S. This shouldn't be allowed.

Reply from Health IQ

Reply from Health IQ
I had no reason to go on.
Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip ins to expensive so I had to come to terms with never showing my face again. Tricia gave me a new lease on life she found a plan that would help me get my teeth fixed and several perks to help my life not only easier but to begin. Thanks to Tricia I want to wake up and live my life.

Reply from Health IQ
I get calls from Health IO day and…
I get calls from Health IO day and night. They want to sell me services I did not ask for and I do not need. They ask health info I do not care to share with anybody other then my doctor. It is another layer to take money from real care from their customers. The people who call are just doing their job and I fill sorry that they have to peddle this! I blocked all the phone numbers I was called from and I still get called at least once a day from unlisted numbers or even more numbers. I wish I could block calls by name!
Even in this form they are collecting info like policy number. I can give you some of their phone # they called me from:781 780-4268 855 914-4967, 855 951-3703, 855 770 0736, 855 491-1386

Reply from Health IQ
Thanks to krsia
Thanks to krsia, hope I spelled her name correctly, she was such a tremendous help to me. She helped find exactly what I needed at no extra cost or copay for me. I cannot thank her enough. She took time and patients with me. She walked me through the entire process with getting me enrolled online and everything.
Sincerely,. Betty M Merritt
Miss Torres was very helpful and…
Miss Torres was very helpful and informed me everything I ask. She supplied me with all the information about my policy and very patient with my questions. I would recommend her very highly to my friends.
Helpful customer service
I found this service to direct me to the needed information and the information was quite helpful. All assistance is appreciated. Thank you
Medicare Choices for 2022
Juan Zapata was professional and very helpful in giving clear knowledge about the medicare programs available. He provided information about the plans that we did not have to make an informed choice. We appreciated his expertise and time.

Reply from Health IQ
I am not interested and they won't…
I am not interested and they won't leave me alone. They call every day 2 or more times. Sheer harassment. ZERO stars. I am reporting them to the Better Business Bureau as well.

Reply from Health IQ
Kristin made the whole experience easy
Kristin made the whole experience easy. She answered all of our questions. She was patient and friendly with us.
thank you Roy
Affordable Insurance
The IQ REP was very helpful fluent and answered all my questions I needed. She also ask me to call if I had any problems in the future.
The agent was very helpful
The agent was very helpful and got me the best insurance for my situation. The agent was very easy to talk with and to ask questions
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