I have received phone calls daily from Health IQ. Today at 11am I spoke with a person and told them to stop calling me. Since 11am, I have received six phone calls. Their operators hang up when asked... See more
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See what reviewers are saying
Jasmine at the Harlingen office by the expressway. Did an awesome job welcoming my whole family. She gave us precision on our plans and quality of our phones. I haven't ever had anyone make me feel s... See more
Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip... See more
Company replied
I was lucky and honored to meet with Dana Herring, who helped me understand and choose the right Supplemental plan for my needs. This wad my 1st Enrollment for Medicare - Suppl plan and I needed... See more
Company details
About Health IQ
Written by the company

At Health IQ, our mission is to ensure that all seniors are seen and treated as unique individuals by the healthcare system. Health IQ is the only Medicare broker that uses your detailed health record and our AI platform to find a plan truly tailored to your needs.
Contact info
5465 Legacy Dr Suite 650, 75024, Plano, United States
- (888) 874-0827
- customersupport@healthiq.com
- www.healthiq.com
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My agent was Crystal Coble
My agent was Crystal Coble. She was the most helpful agent I have ever spoken with. Kind, personable, courteous & the most patient agent I've ever spoken with as I'm an insurance dummy. She knows her stuff & related to me with excellence. She's a keeper. 🥰

Reply from Health IQ
Highly potential fraud
This makes me think that this is some kind of fraud because they call 5-6 times a day always at a different phone number each time.
It's possible it's legit, but they have fraudulent telephone practices.

Reply from Health IQ
Expected situation and your reps from great listening skills respectful and they took their time with me…
Expected situation and your reps from the first one who answered the phone until I got the second one with who I was referred and he finished everything he heard everything that I had to say that's the account of customer service I like

Reply from Health IQ
The staff are very friendly ,courteous, kind and informative, thank you
I was impressed the lady that helped me was very knowledgeable and informative thanks to her explaining everything I now understand how Medicare and Medicaid works thanks a million

Reply from Health IQ
The Customer Service rep was very…
The Customer Service rep was very understanding and compassionate and helped me switch to a new health plan for my present situation. She was awesome!

Reply from Health IQ
The help he give me he was polite…
The help he give me he was polite explaining the benefits I would recommend it all who needs help with medicare

Reply from Health IQ
Tony Cain is very knowledgeable and…
Tony Cain is very knowledgeable and asked probing questions as to what was important to me for the upcoming year. I called him on Sunday 12/4/2022 left a message and he called me back! I look forward to talking again to in the next enrollment period to see what's new. My wife will be contacting Tony in January.

Reply from Health IQ
The licensed agent was a soft sell and…
The licensed agent was a soft sell and was very accommodating to my needs.

Reply from Health IQ
Scam alert
Scam alert!
I have blocked over 50 calls from this scam and still get calls almost every day. Beware it’s a total scam.
What part of DO NOT CALL ME do they not understand?
I feel sorry for the people who fall for this scam.
I’m sick of it.
I have sent scam alerts to everyone I know over 65..their target victims
Block them all. They do not follow the do not call registry..

Reply from Health IQ
Representative was very knowledgeable
Representative was very knowledgeable, understanding and polite.

Reply from Health IQ
Do Not Call Law violating unwanted sales caller Health IQ
The Do Not Call Law violating scam robo sales criminals have been calling here for years in violation of the Law and our demands to stop these totally unwanted and NEVER requested ( one of their lies ) Medicare ad on illegal sales calls .

Reply from Health IQ
She was very friendly and…
She was very friendly and knowledgeable. She also was very patient with me while I found accurate information. She also took time to explain my questions and services I was eligible for.

Reply from Health IQ

Reply from Health IQ
Health IQ Maria was very knowledgeable and helpful helpful she…
Health IQ Maria was very helpful she knew the information she went above and beyond to help me get my primary care doctor and I'm very thankful to your company if I have any problems she gave me a direct number so she can help with that also.

Reply from Health IQ
Agent was very helpful and was very…
Agent was very helpful and was very patient with me. Space she explained everything that I needed to know. I’m glad she was very patient with me and very personable.

Reply from Health IQ

Reply from Health IQ
I had to call 3X for my husband.because…
I had to call 3X for my husband.because the first 2x I could not understand them. I ONLY SPEAK ENGLISH! Finally the 3rd caller was someone who spoke very clearly.

Reply from Health IQ
Everything was explained to me in terms…
Everything was explained to me in terms I can understand. Not understanding alot about medicare and supplemental insurance, that was big for me. She laid out step by step comparison to my current insurance and saved me alot of money in addition to extra benefits

Reply from Health IQ
They'll harass you to distraction.
I have received 11 calls in the last four days. I have repeatedly said I'm not interested, yet they refuse to do take no for answer.

Reply from Health IQ
Harassment by Health IQ
I work overseas. I am of retirement age, but I don’t/can’t use Medicare services since it only applies to US residence.
I have asked Health IQ to stop calling me since the time difference is 12 hours. I leave my phone on for emergency purposes during the night. Their calls are reaching me in the middle of the night.
I have repeatedly asked to be taken off the all list. After many unsuccessful attempts , have started blocking their numbers. More than a dozen blocked so far but they use different numbers to call to get around that attempt.
When I return to the US, I can assure you that I will never deal with this company. They are the most inconsiderate people I have spoken with and I hope there is a regulatory agency working to stop them from harassing others in the same way.

Reply from Health IQ
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