Still North America's best headphone company. Unless you're buying from Bloom Audio because you live close and can audition a set, I don't know what you're doing in the USA or Canada not buying anyt... See more
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Company details
Written by the company
Headphones.com is the world's best headphone and home audio store and an authorized dealer for Focal, Audeze, Meze, Astell & Kern, iFi, Chord, Audioquest, Mr Speakers, Hifiman, Audio Technica, SPL, Naim, Empire Ears, 64 Audio, Beyerdynamic, Cayin, Grado, Mytek and Stax
365-Day Returns
Written by the company

- The only headphone store with 365-Day Returns
- We believe that you deserve the perfect headphones and 30-days just isn't enough, which is why we offer 365-Day returns on your purchase! Some restrictions do apply. For further information, read our full policy here https://www.headphones.com/pages/365-day-returns
Fast & Free Same-Day Shipping
Free same-day shipping for all in stock items
Contact info
Portland, United States
- info@headphones.com
- www.headphones.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 24 hours
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The sale price made it possible to buy…
The sale price made it possible to buy the Arye Organic headphones. Headphones.com made it easy to pre-order. They shipped it timely and it arrived in great condition. The headphones are comforting and the sound is great.
My experience was great first time…
My experience was great first time ordering here at Headphones.com . They have a wide variety of products.Process of ordering was easy and delivery was fast no problems.
Dan Clark Audio E 3 closed back
For some unknown reason it took the delivery service an extra day for me to get the product.
No harm No foul. Delivered secure and intact.
Nice to have a free return policy, however, don't think I'll need it.
Purchased, DCA E3
Wonderful closed back headphone. Comfort, quality and value. A great package. Will require some burn in time -150 -200 hours. AND it DOES need power to fully reach the potential of the E3. I had the A/C and the dishwasher running and could not hear either. My amp is the Burson Conductor 3X GT. My music comes off the A&K Kann Ultra. Most music is in WAV format. Compared to my open backs the E3 is just a half step behind. But at half the price, unless you are a super detailed seeker, you will be very pleased with this set of cans and the service from Headphones.com
Sold me defective headphones
Sold me defective headphones. Had to go through manufacturer for results.
The best place to compare headphones
The best place to compare headphones
The company did a great job
The company did a great job of keeping me informed about my order. Tracking was excellent and the default requirement for a signature is good. Follow up was quite nice, asking about my experience and how the company did. I plan to order more and wouldn't hesitate to recommend Headphones.com in the future.
Excellent purchase experience
Had an excellent purchase experience with this store. Clear ordering and paying experience, and quick shipping and helpful tracking, along with helpful correspondence how-to emails in the event of questions or needed recommendations.
Amazing company they listen and also…
Amazing company they listen and also offer top quality products highly recommend!
Experienced a small problem with Chord…
Experienced a small problem with Chord mojo 2 when attempting to play. Contacted headphone.com and help desk worked for almost one hour. They helped resolve the issue, now all is good. The patience they demonstrated shows me they are serious about customer support. Thank you
The headphones are outstanding
The headphones are outstanding, as was my entire experience with headphones.com. The order process, communication and tracking were perfect. I will always have them as my first option for reviews, community discussions and accessories.
My order for the Open Box - Noble Fokus Apollo wireless headphones
I ordered a pair of the open box Noble Fokus Apollos. They did not arrive on time and I could not track them.
I sent one email to inquire about my order. April, researched the issue and quickly found another pair of open box Fokus and had them shipped expedited.
I have been a customer since 2009 and this was the first time I contacted customer support. April, made me feel very confident that your company will stand by their products and will quickly resolve any customer issues.
BTW- I am really enjoying the Fokus headphones with the dual drivers. The bass is deep and rich, not overpowering. The mids and highs are very detailed and all this results in a nice soundstage. I have not had any issues pairing these with any of my wireless sources. So, I'm very pleased with this purchase and Headphones.com's Customer Support.
Quick and Accurate Shipment.
Quick and accurate shipment of an in-demand, pre-order item. Properly packed.
The Crinear Reference sounds very good so far - very transparent. I believe that the right and left units were somehow reversed in the package I received. I could not get them to fit until I reversed them. Some more labeling would help, and I hope they are in phase.
My only complaint would be that my credit card was charged for the second installment payment before the item was shipped. Maybe Headphones.com charges the balance once they receive the pre-order item from the manufacturer. This is my second purchase and I am sure there will be a few more.
I bought from Headphones.com twice and…
I bought from Headphones.com twice and it was a nice experience. Fast shipping and taken care well of me as a customer.
I am so Enjoying them
I am enjoying the i.e. m's that I purchased from you quite a bit. Your service has been very good and the product is fantastic. I'll leave it to others to give a more detailed impression of the sound quality. I'll just say that these may be the last i.e.m's that I will need to purchase
Great price and lightening quick…
Great price and lightening quick shipping. It turns out one of their fulfillment centers was within 100 miles of my home.
Ordered and very swiftly received the…
Ordered and very swiftly received the new Crinear Reference IEMm Had seen mostly very positive reviews and am now in that same groupm Definitely worth the hype - and now definitely my own favorite IEMm And also now a Headphones.com customer for life. kudos and many thanks...
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