A big thank you to Donna Shields, who came to our house to complete the Home Survey on our property. She made the whole experience easy and very straightforward by informing us exactly what it entaile... See more
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Review summary
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Reviews shaping this summary
Had a really positive experience with Harvey, Donaldson & Gibson during my remortgage valuation. John, the surveyor, was great—friendly, helpful, and very respectful of my home. He explained everythin... See more
India was efficient, polite and friendly. Survey was carrried out with no disruption to ourselves. Loved that we were able to track progress online and that we had access to view at all times.
Your speed in getting it booked in, done and written. India who came and completed it was very kind, highly professional and very reassuring. She explained and answered all my queries which I found... See more
4.6
Excellent
154 reviews
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Very efficient and knowledgeable…
Very efficient and knowledgeable surveyor Explained everything that was being done and the process Excellent service delivery
21 March 2025
Professional and timely.
Robert was very professional from the get go. He arrived asked pertinent questions, appeared through and ‘on the job’. No excessive chit chat (which we welcomed) and was timely. All in all a good experience. Slick and professional.
19 March 2025
Professional and caring service
Professional service delivered by Daniel Murphy with care and respect for people and their property.
25 March 2025
Unprompted review
India was informative
India was informative, quick to respond and helpful and flexible with timings and return visit.
24 February 2025
We are very happy with this company,
We are very happy with this company,
Especially James Biggar, he was our surveyor for selling the property.Everything was genuine and honest. Highly recommend this service.
3 March 2025
Efficient, and fair survey
Efficient, well manner gent,fair assessment of the property happy client thanks all involved thanks
17 March 2025
Surveyor carried out work in a…
Surveyor carried out work in a competent mannerand full consideration given to householder at all times.
14 February 2025
Surveyor was very polite &…
Surveyor was very polite & professional.
kept me informed of what he was doing.
Thank you.
28 February 2025
Great company
Great company, very professional. Greg the surveyor was excellent and answered any questions we had on Home Report. Highly recommend.
27 February 2025
Professional, Efficient Service
The service was professional, fast and efficient. The Home Report documentation was provided as a thorough high quality package. My single query during the process was dealt with quickly using the using the HDG email query service.
12 March 2025
Very pleased !
Daniel was really helpful during home report survey. Polite, friendly and very professional.
Communication was consistent. I would highly recommend Harvey Donaldson & Gibson.
17 March 2025
Unprompted review
Hoping to hear back from the company
Hoping to hear back from the company, purchased a property surveyed by yourselves, home report stated there was no damp or mould, and that the flat was centrally heated via water filled radiators,however the damp was horrendous within 10 days of being there and the mould has been rife since moving in. Additionally the flat has exactly 1 storage heater that does not work. Very unhappy and looking to take legal action if you cannot sort this privately with me
16 January 2025
Unprompted review
Reply from Harvey Donaldson & Gibson Chartered Surveyors
Good morning, Emily.
Thank you for raising this, in order for us to fully investigate this case, can you please email into info@hdg.co.uk and we will look into the matter immediately for you.
Best regards,
The HDG Team.
Will wait to see if I get a response…
Will wait to see if I get a response before writing a review.
4 March 2025
Unprompted review
Reply from Harvey Donaldson & Gibson Chartered Surveyors
Good afternoon, Annie.
Our Business Manager will call you right away.
Best regards,
The HDG Team
Don’t use!
In the process of purchasing a property surveyed by this company. Based our offer in part on the age of the property and we have now found out that the property was built atleast 15 years prior to the date on the home report. Which is far as I am concerned is false advertising and completely unacceptable.
I would not recommend using these surveyors and if you are purchasing a home who they have surveyed I would recommend you do your own dd!
18 February 2025
Unprompted review
Reply from Harvey Donaldson & Gibson Chartered Surveyors
Good morning, Natalie,
Thank you for taking the time to leave us a review.
We have searched the system but cannot locate any property details based solely on your name. We appreciate all forms of feedback and take any negative experiences very seriously.
To that end, could we ask that you email the property address and any further detail you feel important to info@hdg.co.uk and we will look into this for you.
Best regards,
The HDG Team.
Great service
Great service by Mr Brett. Done two valuations for me. Competitive pricing. On time and very professional. Thank you
4 February 2025
Unprompted review
Use someone else
Used by bank for remortgage.
£80,000 less than market value a reliable estate agent had suggested 2 years prior.
Surveyor said twice he didn’t know how to value the property.
Got mortgage but at a worse rate.
Would never use for a home report if I was selling.
6 February 2025
Unprompted review
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