HBO Reviews 

480
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

One of the wrost customer support service. I mistakenly bought yearly plan instead of monthly. I contact them give me refund. So I could bought monthly. They send my case to specialized department. An... See more

Rated 2 out of 5 stars

HBO has killed several of its own channels! Some of those channels actually had content that was enjoyable to watch. Some have argued that movies on some of those channels were old, tired and worn, ye... See more

Rated 2 out of 5 stars

The app is crash-prone...unacceptable! Especially as one of the most expensive streaming services out there. Also has a lot of counter-intuitive design in-app which is just like, why? Do their coders... See more

Rated 1 out of 5 stars

HBO SUCKS . ALL THESE BAD REVIEWS PROVE IT . WHATS HAPPENING TO AMERICA . WE ARE GETTING RIPPED OFF BY GREEDY CORPORATIONS . WOULD NEVER RECOMMEND .

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1.4

Bad

TrustScore 1.5 out of 5

480 reviews

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1.4

All reviews

(480)

126 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely horrible service

Absolutely horrible service. Your watch list will disappear after spending hours adding movies and shows.

SUPPORT SUCKS they are worse than the cable company. Don't waste your time, spend your money with a better network

19 December 2020
Unprompted review
Rated 1 out of 5 stars

Hbo changing to hbo max is total *hit

Hbo changing to hbo max is total *hit. Why have I been paying for years and no longer have access to the latest shows because my pretty new, expensive tv does not support?!? You really need to get it together hbo/ max/ go/ now! What’s next?

15 December 2020
Unprompted review
Rated 1 out of 5 stars

i've been with Directv for 20 years

i've been with Directv for 22 years. in the beginning they were the best. was proud to actually be able to afford the service. through the years i've seen the service and technology deteriorate. i stayed with them more out of convenience. each time i tried to cancel, they'd offer me generous incentives to the point as a result of all of their issues that the monthly service was close free. they recently lost their rights to carry local NBC and ABC channels in my area. if i havent already mentioned their technology is out dated and terrible and their member self service portal is practically unusable. you can't view a PDF of your bill and to make any changes to your account, you have to call their contact center. i am so happy to say that my next call to Directv will be to cancel the service for good.

13 December 2020
Unprompted review
Rated 3 out of 5 stars

Good choices of series/movies BUT..

Big and good choices of series/movies but it could use improvements in the operational side as well as in customer service.

I am still a bit mad about the choices made for the last season of the Game of Thrones...

12 December 2020
Unprompted review
Rated 1 out of 5 stars

This literally doesn't work on anything…

This literally doesn't work on anything I have. No my roku, not my phone not my tablet. Max works on my phone and tablet but not my roku TV. Whats the point? It would be a badass service to have if it worked everywhere but since I'm not usually on my phone nor do I wanna binge watch anything on my phone.... its worthless.

19 November 2020
Unprompted review
Rated 1 out of 5 stars

$15 a month to "Can't Play This Title."

I signed up for HBONow despite it being rather expensive. I enjoyed some of their exclusive material (Big Little Lies for one) and they have many good documentaries. Problem is 90% of the time I get a Can't Play This Title on both Now and Max! I have never had this issue with Prime or Netflix or Hulu. NEVER! I won't renew in the new year.

6 November 2020
Unprompted review
Rated 3 out of 5 stars

It's Ok

HBO is fine. It isn't the best, it isn't the worst. They're doing better than they were the last couple months. Whatever they did it is far less buggy.

2 November 2020
Unprompted review
Rated 1 out of 5 stars

Hbo pushing false misinformation again…

Hbo pushing false misinformation again against our great president you pile of garbage I called directv today cancelled my hbo from my programming. Hbo is CNN in disguise you piece of garbage I hope your station goes bankrupt and by the way there are more movies you can put forth besides the same repetitive crap you show HBO-SUX 0 stars

27 September 2020
Unprompted review
Rated 1 out of 5 stars

Worst ever

This app doesn't deserve not even a star. It is awful! It is basically impossible to binge watch a series. It jumps episode constantly and very randomly.
Besides that, it is also very poor variety. Besides some old series and very old movies, there is nothing you can find.
Another downside, the section suggested by them based on what you watched, has absolutely nothing to do at all with what you actually watched.
As well was "continue watching" is missing what you are watching.
What a disappointment.
Not worth it at all! If you want to watch anything just use Netflix or find it online
...but don't pay for this.

10 September 2020
Unprompted review
Rated 1 out of 5 stars

Oh boy

Oh boy! Lovecraft country is Amazing! Of course it doesn't have any Pc politics, not intersectional feminism, black supremacy, anti-semitism, forced Lgbtq, "tRUe jEwS bEcaUse wE're bLAck", pan-africanism, " iGnOrE tHe ReViEWs oN PoLItICs" let's say yes to everything to support this show, because if not then you're racist. Hooray! Let's MaKe eVeRyThInG bLaCk 🥴🥴🥴 the sun is black! the snow is black! water is black! 🥴🥴🥴🥴🥴🥴

Edit: I woke up from a bad dream, phew! wait a minute....

10 September 2020
Unprompted review
Rated 5 out of 5 stars

Straightforward

Whenever I have wanted to cancel subscriptions of any kind in the past, I always run into trouble, because it feels like the cancelation process is meant to give you such a hard time that it puts you off trying. So I just wanted to say thank you HBO for not only having a variety of great entertainment, but making it easy as hell for my broke ass to leave you and come back as I please.

21 August 2020
Unprompted review
Rated 2 out of 5 stars

WHY CANT I FAST FORWARD?

WHY CANT I FAST FORWARD?! I was watching Wonder which was amazing....SO FAR! It glitched out, I clicked, “start from left off,” and it started it from BEGINNING! I try to fast forward.....and it said, “fast forward not allowed,” LATLEY THATS EVERY MOVIE! “Fast forward not allowed,” on EVERY MOVIE I WATCH!

13 August 2020
Unprompted review
Rated 1 out of 5 stars

Worst customer service

Worst customer service. I’ve had HBO for 9 months now. Recently I realized they were charging me twice a month back to back since I started my service with them. I contacted them and sent them pictures of the charges they are claiming the supervisors can only deal with this but supervisors don’t talk on the phone they only email. And they are very busy. I cannot get a response from a supervisor at all it’s been days. I’m getting the feeling this is their way of avoiding the issue they don’t want tor resolve.

2 July 2020
Unprompted review
Rated 1 out of 5 stars

Gone with the Wind!

I have had HBO probably for at least forty years I've been paying into this. I very rarely watch but I always wanted the option to watch it in the event that I chose. I was very disappointed in the hoopla about Gone with the Wind , my favorite movie, so I decided to take this opportunity to cancel my HBO. When I went to the cable company, I could cancel the package entirely, or just HBO. I chose to cancel just HBO which only made an $8 difference in my bill. This is a principle! Not about money. My advice to the HBO management, you cannot change history and you cannot change a great movie like Gone with the Wind. Hattie McDaniel won her first Oscar for this movie. If you erase Gone With the Wind you erase that fact. I hope other people will follow and cancel their subscription or at least consider it.

13 June 2020
Unprompted review
Rated 1 out of 5 stars

NOT WORTH THE EFFORT>

NOT WORTH THE EFFORT>
I was talked into adding hbo to my Spectrum account for half price for 1 year. there is not enough current content to make it a value even at half price. I was also promised i could stream HBO anywhere with HBOGO as partt of the deal. there were so many hoops to jump thru to sign on to HBOGO it wasn't even worth the efffort to complete the process. After serewing around for an hour the web site is like a list from a windows95 program. their interface sucks. I deleted the app and am trying to get Spectrum to cancel my HBO billing. Stick with Netflix and Prime. way more current contnent and better interface.

HBO YOU SUCK

7 June 2020
Unprompted review

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