The experience was made great by Holly. She put us at ease and answered all our questions. She was so positive and professional and gave us an anazing service i would definitely book with Holly again.... See more
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From the manager through to the travel consultant and money bureau you could not expect anything better I would recomend Hays Yravel Wrexham to anyone 5 Star + Karen and Gwyn
Company replied
Great member of staff. Ran through everything and checked we had everything we needed. Advised us to check travel updates closer to departure offered travel insurance. All documents sent to us by emai... See more
Company replied
Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Lord Street, LL11 1LH, Wrexham, United Kingdom
- 01978 266611
4.9
Excellent
767 reviews
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Very friendly and professional service
Very friendly and professional service. The agent we dealt with was very efficient and knowledgeable and sorted out a flight. She fully explained all that I needed to know.
3 March 2026
Reply from Hays Travel - Wrexham
Hello,
Thank you so much for your kind words :) We are gldd you found out service friendly and professional. We will pass your feedback over to Dion :)
Hays Travel Wrexham
Very helpful and informative staff
Staff were very helpful and informative, when booking our cruise I felt very relaxed as we were in good hands
22 February 2026
Reply from Hays Travel - Wrexham
Natalie,
We are so happy to hear that our staff were helpful and informative when booking your cruise. We will pass your kind feedback to Holly :)
Hays Travel Wrexham
Reply from Hays Travel - Wrexham
Hello,
Thank you for your kind review! we hope your looking forward to your holiday
Kind regards
-Caitlin
Reply from Hays Travel - Wrexham
Good Afternoon,
Thank you for your kind words! We value your feedback.
Hays Travel Wrexham
Booked in hays travel Wrexham Courtney…
Booked in hays travel Wrexham Courtney was so helpful she answered every question
Really helpful
14 February 2026
Reply from Hays Travel - Wrexham
We are so happy to hear that your booking experience was helpful, and all your questions were answered. Thank you for sharing your positive feedback. Thank you Courtney :-)
Amy who helped us book holiday
Amy who helped us book holiday, was an absolutely amazing lady she put our client at ease, she was so patient, happy, nothing was a bother, she helped us get the holiday we wanted, what a genuine lovely lady, Hays Travel are so lucky to have the amazing team that they have in their Wrexham branch
20 February 2026
Reply from Hays Travel - Wrexham
Thank you for your lovely review and for booking with us :) many thanks - Amy
Reply from Hays Travel - Wrexham
We appreciate you mentioning our friendly and helpful staff. We are so glad that you had a positive experience with us. Enjoy your Holiday Thanks Holly :-)
Reply from Hays Travel - Wrexham
Hello :)
We're happy it was easy and that our expertise was helpful to you. Thanks so much for your lovely review!
Kind Regards,
Hays Travel Wrexham
Wrexham shop. 5 stars again.
Attended to finalise my holiday details. Dion was fantastic, really friendly, helpful and knowledgeable. She answered all my questions thereby putting me at ease.
I would highly recommend booking a holiday here.
16 February 2026
Unprompted review
Reply from Hays Travel - Wrexham
Hi Darren,
We're happy to hear that your experience was so positive! We appreciate you mentioning how helpful and knowledgeable our team member Dion was and recommending us.
Kind Regards,
Hays Travel Wrexham
Reply from Hays Travel - Wrexham
Christopher,
We're so happy booking was easy and staff were great. Thank you for your positive feedback!
wrexham, Hays Travel
Amelia's 18th birthday
We had a idea for a few days city break and it was tailored perfectly to our wishes
15 February 2026
Reply from Hays Travel - Wrexham
We're so glad to hear Amelia will be celebrating her 18th in style! Cant't wait to hear all about it :)
Always book with hayes always brilliant…
Always book with hayes always brilliant service
13 February 2026
Reply from Hays Travel - Wrexham
We appreciate you choosing us for your bookings. We're happy to hear you consistently receive brilliant service from our team. Have a lovely Holiday. Thanks Dion :-)
Reply from Hays Travel - Wrexham
We are so happy we could assist you, we appreciate your wonderful feedback.
Thank you again. Amy x
Lovely travel agents
Extremely friendly and calm
Custom made holiday/honeymoon
No stress and plenty of choices
1 February 2026
Reply from Hays Travel - Wrexham
Good Morning Shaun,
We appreciate your feedback and are so glad Holly could provide a calm, stress-free experience in creating your custom holiday. We will pass your kind words over to our Holly :)
Hays Travel
Reply from Hays Travel - Wrexham
Mr Adrian Sudlow,
We appreciate you sharing your experience with us; we are always happy to help our customers in any way we can!
Hays Travel
Reply from Hays Travel - Wrexham
Thank you for your kind review and for booking with us :) - Many Thanks, Courtney
Chloe in the Wrexham office has been…
Chloe in the Wrexham office has been brilliant!
I gave her an outline of what we were looking for and between Chloe and her colleagues they have arrived with a tailermade holiday for the price we had.
I would highly recommend Hayes Travel.
6 February 2026
Reply from Hays Travel - Wrexham
Susan,
We're happy to hear that you received excellent service and a tailored holiday. We appreciate your recommendation of our services. Have a brilliant time. Chloe
Always fantastic customer service in…
Always fantastic customer service in hays Wrexham.
5 February 2026
Reply from Hays Travel - Wrexham
Thank you so much for your kind feedback, we appreciate it :)
Effective and efficient service
Liz was very knowledgeable about the holiday destination
Super helpful and informative giving superb service with a great smile 😃
Thank you so much
3 February 2026
Reply from Hays Travel - Wrexham
We're so happy to hear you received such lovely service, our Liz always has a smile on her face! We look forward to seeing you again soon :)
Fantastic member of staff very helpful…
Fantastic member of staff very helpful and patient. Looking forward to our holidays many thanks
2 February 2026
Reply from Hays Travel - Wrexham
Hello,
We appreciate your kind words! We are so happy we could provide helpful and patient service. We hope you enjoy your upcoming holidays.
Hays Travel
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