The experience was made great by Holly. She put us at ease and answered all our questions. She was so positive and professional and gave us an anazing service i would definitely book with Holly again.... See more
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From the manager through to the travel consultant and money bureau you could not expect anything better I would recomend Hays Yravel Wrexham to anyone 5 Star + Karen and Gwyn
Company replied
Great member of staff. Ran through everything and checked we had everything we needed. Advised us to check travel updates closer to departure offered travel insurance. All documents sent to us by emai... See more
Company replied
Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Lord Street, LL11 1LH, Wrexham, United Kingdom
- 01978 266611
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Very professional in booking/ polite…
Very professional in booking/ polite felt no pressure on booking

Reply from Hays Travel - Wrexham
Excellent service,great experience
Excellent service, couldn't do enough for me,warm and friendly which made booking a holiday a pleasure, shop manager was a star helpful, couldn't fault her.
I think her name was Liz.👏👏👏

Reply from Hays Travel - Wrexham
Booking was straightforward
Booking was straightforward. Staff looking for our preferred flight time. All staff very friendly & helpful

Reply from Hays Travel - Wrexham

Reply from Hays Travel - Wrexham
Excellent service as always from the…
Excellent service as always from the very lovely Dion

Reply from Hays Travel - Wrexham

Reply from Hays Travel - Wrexham
always found hays staff very helpful
always found hays staff very helpful , very informative and pleasant at the wrexham branch

Reply from Hays Travel - Wrexham
Had to make changeGREAT SERVICE s to the holiday I…
Had to make changes to the holiday I booked,this was done as if it was a pleasure and not a chore.Have used Hay's Travel a few times lately both at Broughton & Wrexham and the service has been exemplary at both branches.

Reply from Hays Travel - Wrexham
Very knowledgeable excellent staff…
I found the staff very knowledgeable and helpful. They were very experienced and were able to filter out a number of holidays that met my criteria. I am very happy with my selection and thought you staff did an excellent job.

Reply from Hays Travel - Wrexham
Staff were friendly
Staff were friendly. Nothing too much trouble. Very helpful going through different options/different holidays. Going forward after booking a holiday more options, more help if needed. Very impressed.
Thank you

Reply from Hays Travel - Wrexham
Everyone in hays is very friendly and…
Everyone in hays is very friendly and very helpful. Holly was very helpful and explained everything about our holiday and made us feel very comfortable thank you 😊

Reply from Hays Travel - Wrexham
Helpful beyond belief!
Helpful beyond belief!
A BIG SHOUT OUT AND THANK YOU firstly goes to Amy. From the initial visit, my husband was given so much information detail that made the process of selecting our next holiday an easy one. We were provided with email information with various suggestions and when we eventually booked on Friday. As we've booked Vietnam, Cambodia and Laos, Amy was extremely helpful thereafter advising us on money; sharing her experience of travelling there and giving us the lowdown thus bringing it all to life and making it all very exciting.
Amy is indeed a credit to Hays Travel, Wrexham and we for sure would not hesitate in booking future holidays with Amy.
She's a superstar!!!!

Reply from Hays Travel - Wrexham
Dion was very helpful
Dion was very helpful, friendly and professional throughout the booking process

Reply from Hays Travel - Wrexham
The lady was very professional really…
The lady was very professional really helpful made you feel at ease. She found us exactly want we wanted. Would definitely use hays to book our future holidays

Reply from Hays Travel - Wrexham
Couldn’t be more thankful for Dion
Couldn’t be more thankful for Dion. Her friendly and approachable personality made it very easy and enjoyable for us when booking our honeymoon - We didn’t know where we were going but Dion broke down all our options and didn’t rest until she know we were satisfied - Huge Thank you to Dion for all her help! - We will definitely be back!

Reply from Hays Travel - Wrexham
Lovely young lady took her time to…
Lovely young lady took her time to explain and sort I shall be back very professional

Reply from Hays Travel - Wrexham
Turkey 2027
We decided that Turkey was our future holiday destination for 2027 . We always book in advance which is always helpful. And the young lady who served us had actually been to Turkey which helped . We were there about an hour and we came away with exactly what we wanted . So thank you all very much at Hays .. and by the way , this is probably our fourth holiday with Hays and they've always been great .

Reply from Hays Travel - Wrexham
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