Hays Travel - Warrington Birchwood Reviews 

Joe dealt with our booking.
Excellent, friendly and very efficient.
We asked if there was any chance if a later flight than that which came with the booking.
He said he would do his best and call us back if successful.
Goes without saying. All sorted
Thank you joe.

Diane was amazing today, we had no idea where in Tenerife we should go, she gave us loads of advise and so patient with us, she found us the perfect hotel, in the right place, with an excellent view of the sea. We booked it there and then. Excellent service, walked us through the booking process and we came home happy, absolutely wonderful service.

Amazing nothing was too much trouble. Lovely friendly staff

The team at Birchwood are always very welcoming and helpful and seem to go above and beyond to find the perfect holiday. They are also very quick to pick up the phone and call the tour operators direct to clarify if its not clear in the brochure or online. I wouldn't go anywhere else to book now. Bev, John and the team do a great job.

I always find the staff in birchwood very helpful

The staff member went through the booking process with a friendly and efficient manner also a younger member of staff came over to learn more and also put the hays travel app on my phone most appreciated.

Dianne is very approachable and uses her professional skills to ascertain what will meet our needs and then uses her willingness to work hard to make all our arrangements with holiday providers.She makes the booking process so wonderfully easy.

The staff in Birchwood are really helpful especially Bev . They kept us updated and go out of their way to answer any queries.

Staff are freindly and very helpfull booked with them before and will keep going back thankyou

Hays Travel is local to us and we always get a warm welcome and individual service from the experienced staff.

Diane Potts is always polite and professional and knows exactly what we are looking for .

We spoke to a lady called Bev and she was so helpful and very knowledgeable about what we wanted

Time to book our holiday for 2027, so straight to Hays Birchwood to see Joe.
Decided we'd like to revisit Eygpt, last there 20 years ago.
Joe has booked all our holidays for years now, knows all our likes and is very knowledgeable about so many resorts.
Showed us options, choice made, perfect. Sharm el Sheikh here we come.
Joe even gave us advice on currency and tipping .

Excellent customer 👌 service from Beverly the travel agent .

I emailed the Birchwood office to ask when Joe was there I received a email back off a staff named Bev to say Joe would be in the next day we went the next day to see Joe he knows what we want and need to make our holiday as always he greeted with a smile Holiday all booked Thanks Joe

Very helpful and knowledgeable staff at Birchwood shop especially Diane and Joe

Friendly and efficient staff make finding a suitable holiday easy.
John B.

I have always come to Hayes Travel to book our tickets . The staff is approachable, helpful & willing to help . It has a nice atmosphere in the stire

Bev was very helpful