I spoke with Emily Walker at the Spalding branch and she was extremely accommodating. She offered solutions and was prompt in her responses. Lovely manner and quick and efficient.
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See what reviewers are saying
Alicia, was able to act as a one stop shop, holiday package and a discounted parking at airport sorted in under an hour. Only a short walk to the terminal, no need for a shuttle bus.
Company replied
Very warm wellcome from girls in the shop , took their Time with us booking our holiday , looked after us really well , will allways use this travel agent , no problems at all, wouldn’t go anywhere el... See more
Company replied
the girls in the shop were great , but were rearly not happ y that within half hour of accepting the price , the tour operatore had put the price up by £800 give or take . and so we are now thinking o... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Market Place 6, PE11 1SL, Spalding, England, United Kingdom
- 01775 667070
4.9
Excellent
209 reviews
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Staff very helpful
Staff very helpful in ensuring we got the perfect holiday. Originally emailed them with what sort of holiday we wanted, for how many people, board etc. They sent a good few options for me to look at within a few hours. Went in the following day and booked. No pushy sales, just helpful staff.
19 April 2026
Reply from Hays Travel - Spalding
Thank you for taking the time to leave us such a positive review!
We're delighted to hear that our team helped you find the perfect holiday! Thank you for your positive feedback!
Kind Regards
- Hays Travel Spalding Team
Gave us lots of options to meet our…
Gave us lots of options to meet our expectations, so we were fully informed.
18 April 2026
Reply from Hays Travel - Spalding
Thank you for taking the time to leave us a 5* review!
We appreciate your feedback and are so happy to hear that we met your expectations!
Kind Regards
- Hays Travel Spalding
My first time using Hays travel
My first time using Hays travel, will use again as Kayleigh was so attentive, patient and professional.
27 March 2026
Reply from Hays Travel - Spalding
Thank you for taking the time to leave this review- We are so pleased you had a great first experience and we look forward to welcoming you again soon.
-Alicia (Assistant Manager)
Always great service staff very helpful…
Always great service staff very helpful still like going in to a shop easy booking service
19 March 2026
Reply from Hays Travel - Spalding
Thank you so much for taking the time to leave us this review, we appreciate it and are so glad you had a great experience in store :)
-Alicia
Very helpful staff did everything for us
Very helpful staff did everything for us, this is the second year we have used them will use them in the future would recommend them to anyone
25 March 2026
Reply from Hays Travel - Spalding
Thank you for taking the time to leave us this review. We really appreciate it and so glad you had a good experience in store :)
-Alicia
Reply from Hays Travel - Spalding
Thank you for your lovely feedback :)
-Hays Travel Spalding
Excellent customer service very…
Excellent customer service very knowledgeable about the country
18 March 2026
Reply from Hays Travel - Spalding
Thank you for your great feedback :)
-Hays Travel Spalding
Very helpful and knowledgeable staff
17 March 2026
Reply from Hays Travel - Spalding
Thank you for your great feedback! :)
-Hays Travel Spalding
Kayleigh was excellent in dealing with…
Kayleigh was excellent in dealing with our request.Nothing was too much trouble.Thank you!
Clive Susie
12 March 2026
Reply from Hays Travel - Spalding
Thank you Clive for your lovely feedback.
-Kayleigh
Reply from Hays Travel - Spalding
We appreciate your feedback and are so happy to hear you found our staff knowledgeable and helpful!
- Hays Travel Spalding Team
Proffesional and nothing too much…
Proffesional and nothing too much trouble,special thanks to Denise.
19 February 2026
Reply from Hays Travel - Spalding
Thank you for your great feedback :)
-Hays Travel Spalding
very well explained to us about choices,
25 February 2026
Reply from Hays Travel - Spalding
Thank you for your great feedback :)
-Hays Travel Spalding
Reply from Hays Travel - Spalding
We appreciate your positive feedback. We are so glad you had a brilliant experience with our team in Spalding.
- Emily (Branch Manager)
Very helpful & friendly staff
11 November 2025
Reply from Hays Travel - Spalding
Thank you so much for your lovely feedback!
- Emily (Branch Manager)
Always a pleasure dealing with the…
Always a pleasure dealing with the lovely ladies in Spalding.
13 February 2026
Reply from Hays Travel - Spalding
Thank you for your lovely feedback, its always a pleasure booking your holidays :)
-Alicia
(Assistant Manager)
Absolutely love booking through Hays…
Absolutely love booking through Hays Travel Spalding x everyone is so helpful x big shout out to Alicia she is a diamond x thanks so much for your patience and advice x
7 February 2026
Reply from Hays Travel - Spalding
Thank you for your lovely feedback :)
-Alicia
Great service
Alicia found holidays that met our criteria, left us time to consider & we went back to her to book. She answered the questions we had & assisted us with booking our holiday keeping us updated along the way.
4 February 2026
Reply from Hays Travel - Spalding
We really appreciate you sharing your positive experience! We are so glad we could find the perfect holiday for you and assist you throughout the booking process.
- Alicia (Assistant Manager)
Alicia has made booking our holiday so…
Alicia has made booking our holiday so easy polite and and quick to getting back to us worh any questions we had
3 February 2026
Reply from Hays Travel - Spalding
Thank you for your great feedback :)
Alicia
We were looking for a price match and…
We were looking for a price match and they did it for us as we went in just before closing all the staff helped with our booking very polite and professional service
31 January 2026
Reply from Hays Travel - Spalding
We appreciate that our team's politeness and professionalism made your booking experience a positive one!
Thank you for the feedback, we are so pleased we could book your holiday for you!
- Emily (Branch Manager)
Very helpful and friendly
Very helpful and friendly, not rushed, holiday sorted and booked
3 January 2026
Reply from Hays Travel - Spalding
Thank you so much for the great review :)
-Denise
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