This is the second holiday I've booked through Adam at Hays Travel in Rothwell and once again, the service has been fantastic. He recently helped us book a trip to Madeira, having previously arranged... See more
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I spoke to a lovely lady named Jane at Hayes Travel Rothwell she was great answered my questions,Holiday booked & sorted really quickly so efficient the staff at this Travel Agency brilliant thank you... See more
Company replied
The staff in this branch are amazing,all really friendly but especially Karen..she’s gone above and beyond finding me and my group the best holiday/price/deal. The patience,plus knowledge and unders... See more
Company replied
Adam you are a star, thank you for your help booking our cruise, great service and great advice from start to finish.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Jail Yard Parade, LS26 0AF, Rothwell, United Kingdom
- 01138275441
4.9
Excellent
539 reviews
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Very good service and friendly staff…
Very good service and friendly staff and very helpful sorting me out for are family holiday for next year would recommend them
10 September 2025
Reply from Hays Travel - Rothwell
Always happy to help! See you again soon! - Charlotte
Patience
It was perfect no hassle everything was done professionally thank-you Karen for your help
2 September 2025
Reply from Hays Travel - Rothwell
Thankyou! Have a great holiday!
Karen was really helpful with us all
Karen was really helpful with us all. Got our holiday booked for next year. Excellent customer service throughout. Can't thank her enough. Also the other staff were really helpful and also excellent customer service throughout. Will definitely be booking at Rothwell branch in future. ⭐⭐⭐⭐⭐
31 August 2025
Reply from Hays Travel - Rothwell
Thankyou! Glad we were able to get your next escape booked!
Reply from Hays Travel - Rothwell
Thankyou! See you again soon! - Karen
Reply from Hays Travel - Rothwell
Thank you so much for your lovely feedback :)
Reply from Hays Travel - Rothwell
Always happy to help! - Adam
Very helpful with Hotel choices as we…
Very helpful with Hotel choices as we have used them before and they know what we like.
Friendly and constructive help
26 July 2025
Reply from Hays Travel - Rothwell
So glad we were able to help! See you again soon! - Karen
The experience was very positive
The experience was very positive. Member of staff greeted us as we walked in, he smiled too. He was easy to talk to and he listened to what we required. He logged our preferences and checked with us every step of the way. Excellent service
27 July 2025
Reply from Hays Travel - Rothwell
Thankyou so much for your kind words, so glad I was able to help! Adam 😊
nice atmosphere in the travel agents…
nice atmosphere in the travel agents the staff are fantastic. As a solo traveler all my concerns were addressed.Just so good to book with . A big thank you to Karen for sorting my travel.
2 August 2025
Reply from Hays Travel - Rothwell
So happy that we were able to get you sorted! See you again soon! - Karen
Staff always friendly and take care and…
Staff always friendly and take care and time with you to book the holiday of your choice and take care of everything.
Thanks to Karen we just can just enjoy the holiday now.
26 July 2025
Reply from Hays Travel - Rothwell
Thankyou for your kind words, always happy to help find that dream escape. Enjoy! - Karen
Reply from Hays Travel - Rothwell
Thankyou for your review, glad we were able to help! - Charlotte
HAYS Rothwell Branch
3 holidays booked with Adam at the Rothwell branch, fantastic personal service and attention to detail.
19 July 2025
Reply from Hays Travel - Rothwell
Thankyou Richard! Always happy to help! See you again soon - Adam 😊
Good service
To be looked after by a hays rep named Karen at rothwell branch who new what she was doing and did it with professionalism talked us through everything about our cruise we were booking including any silly questions I asked , well done karen
18 July 2025
Reply from Hays Travel - Rothwell
Thankyou for your kind words! Have a great holiday and see you again soon! - Karen
Inviting and welcoming
From walking in to the branch, it was inviting and welcoming. Karen was informative without being pushy and had a sense of humour too, she was able to advise on everything and got us a brilliant deal. Always our go to branch.
17 July 2025
Reply from Hays Travel - Rothwell
Thankyou Gail! We are always here to help find you the best deal! - Karen
We visited our local hays shop in…
We visited our local hays shop in rothwell leeds and booking our holiday was hassle free and efficient
16 July 2025
Reply from Hays Travel - Rothwell
Thankyou for your kind words! Glad we were able to help! Adam 😊
Great holiday
Great holiday. Booked very last minute, Adam from the Rothwell branching Leeds went above and beyond to get things sorted for us at short notice.
9 July 2025
Reply from Hays Travel - Rothwell
Thankyou for your kind words, So very happy that I was able to help you get that last minute holiday in! - Adam
Brilliant service
We spoke with Holly Simkins at the Rothwell branch in Leeds, she was brilliant, got us 3 different holidays to look at and when we telephoned her back to go through our options she couldn’t have helped us anymore.
13 July 2025
Reply from Hays Travel - Rothwell
Thankyou so much Peter! Glad I was able to help! - Holly
Karen was absolutely brilliant
Karen was absolutely brilliant, from start to finish. Stayed in budget intact, saved us some money! We got exactly what we wanted for less then we thought. Will definitely be coming back very soon to book again!
9 July 2025
Reply from Hays Travel - Rothwell
Thank you for such lovely feedback, i will pass this on to Karen! Look forward to seeing you again :)
Reply from Hays Travel - Rothwell
Thank you for your lovey feedback :)
Grand canaria
Very helpful. Only went in to pick a brochure up. I sat down with the lady and ended up coming put with an holiday. I was found a great deal.
Very pleased with everything and I have a holiday all sorted and booked with no hassle.
6 July 2025
Reply from Hays Travel - Rothwell
Thankyou for your kind words! So glad we were able to get you a great deal! - Charlotte
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