Holly was welcoming & cheerful, nothing was too much trouble. She made our whole booking process seamless & we will definitely go back to book with her again.
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Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... See more
Company replied
We dealt with Zoe who welcomed us with a smile and a coffee. There was a great buzz in the travel agent’s and all the staff said hello and were very upbeat. Throughout the booking process we laughed a... See more
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Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 High Street, SS6 7EA, Rayleigh, United Kingdom
- 01268857283
4.9
Excellent
1K reviews
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Sasha
Sasha, was amazing! I’ve never traveled alone before and have no idea how to book a flight. I am also very anxious. Sasha was so efficient, polite, and very knowledgeable. She took her time with me and really made me feel at ease. I felt like I had known her for years. She is a real gem and a credit to your company.
3 June 2026
Reply from Hays Travel - Rayleigh
Tina Turner,
Thank you for sharing your wonderful experience. We are so pleased our team member made booking your first solo trip easy and stress-free. We appreciate your kind words!
Sasha
Kind Regards
Hays Travel
Dave was extremely helpful
Dave was extremely helpful, assisted with all aspects of the booking experience
1 June 2026
Reply from Hays Travel - Rayleigh
You are more then welcome :) I hope you and Janet have an amazing time in Kos, regards David
Excellent knowledge of all our…
Excellent knowledge of all our requirements. Completed our booking and help with our insurance needs.
30 May 2026
Reply from Hays Travel - Rayleigh
We are so pleased we could assist with your booking and insurance needs. Thank you for your kind words and for booking with us again :)
Sam
Coryann
Coryann, Made our booking the holiday easy and enjoyable. Nothing was too much for her. I much preferred the help I received when filling in the forms so much better than booking on line.
Thank you
23 May 2026
Reply from Hays Travel - Rayleigh
Thank you for your wonderful feedback! We are so pleased to hear that we made your holiday booking easy and enjoyable. We appreciate your kind words.
Coryann
Kind Regards
Hays Travel
Majorca in March
Another great service from David at Rayleigh Hays travel,
After searching several different websites, I came out with a holiday booked for 2027
28 May 2026
Reply from Hays Travel - Rayleigh
Pamela,
We're so happy to hear you had a great experience and found your perfect holiday for 2027! Thank you for your kind words.
David
Kind Regards
Hays Travel
The agent I dealt with was so helpful
The agent I dealt with was so helpful. She answered all the questions I had & made the booking process so easy.
Would highly recommend.
28 May 2026
Reply from Hays Travel - Rayleigh
Sharon Emberson,
We're so pleased to hear our agent made your booking easy and answered all your questions. Thank you for your kind review!
Kind Regards
Hays Travel
So friendly and helpful
8 April 2026
Reply from Hays Travel - Rayleigh
Emma
We appreciate your kind words and are so glad we could assist you. Thank you for your feedback.
Sasha
Kind Regards
Hays Travel
Very friendly and helpful staff member…
Very friendly and helpful staff member daisy ...helped with travel insurance
10 May 2026
Reply from Hays Travel - Rayleigh
Thank you so much for your kind review - Daisy :)
a very pleasant time booking my holiday
9 May 2026
Reply from Hays Travel - Rayleigh
Thank you for the kind review Paul it was a pleasure to book your holiday - Holly :)
David the agent who helped us was so…
David the agent who helped us was so thoughtful and spent a great deal of time with us sorting out exactly what we wanted and getting us the best deal
15 May 2026
Reply from Hays Travel - Rayleigh
Your are so welcome, I hope you have the best time on your beautiful river cruise. :-) David
Helen was very helpful and patient in…
Helen was very helpful and patient in advising on our holiday, this is the second holiday she has arranged for us .
Barry and Yvonne
5 May 2026
Reply from Hays Travel - Rayleigh
Barry Williams,
We are so pleased to hear that you had such a positive experience with us again. Thank you for your kind words!
Kind Regards
Helen
Really helpful
Really helpful, and the agent knew her stuff. Thank you for making the booking process simple.
3 May 2026
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to share your experience. We're so happy to hear that Helen made your booking process simple!
Hays Travel Rayleigh.
cruise holiday
It was very easy to book our cruise the lady who booked it for us was very helpful I usually book on line but I will definitely be coming in the shop thank you so much
9 May 2026
Reply from Hays Travel - Rayleigh
We're happy to hear that booking your cruise was easy and Sasha was helpful! Thank you for your lovely review; we appreciate you choosing us, and we look forward to seeing you again.
Hays Travel Rayleigh
David was very helpful in every way…
David was very helpful in every way making it an enjoyable experience booking my holiday.
8 May 2026
Reply from Hays Travel - Rayleigh
Your welcome Wendy, hope you have a lovely time :-)
Happy holidays
So very relaxed and Coryann was excellent and patient and found us the perfect holiday we were looking for.
8 May 2026
Reply from Hays Travel - Rayleigh
We are happy to hear that you felt relaxed and that Coryann was excellent. We appreciate you choosing us to find your perfect holiday.
Hays Travel Rayleigh
Experience with hays always very good
Experience with hays always very good, this time first with David very knowledgeable and patient excellent advice and also Caitlin who made our booking was very good excellent service all round
7 May 2026
Reply from Hays Travel - Rayleigh
Thanks Mr Baines, It was our pleasure :-) David and Caitlin
Everything was straight forward booking…
Everything was straight forward booking return flights with easy jet Donna did all that for me no problems and gave me good advice
6 May 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review :) I hope you have a lovely time visiting your family. Many Thanks Donna
We had excellent service from Caitlin…
We had excellent service from Caitlin at Rayleigh Branch of Hayes Travel. She went out of her way to help us choose our holiday. Well done .
29 April 2026
Reply from Hays Travel - Rayleigh
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you received excellent service and we were able to help you choose your perfect holiday.
Hays Travel Rayleigh
Sasha found me a great deal and made…
Sasha found me a great deal and made the booking process extremely easy.
5 May 2026
Reply from Hays Travel - Rayleigh
We appreciate you sharing your experience! We are so glad to hear that our assistance made your booking experience easy and enjoyable.
Hays Travel Rayleigh
Reply from Hays Travel - Rayleigh
We appreciate your kind words and we are so happy that we could provide you with helpful and informative service while securing the best deal!
Hays Travel Rayleigh
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