Hays Travel - Oldbury Reviews 

1,562
TrustScore 5 out of 5

5.0

Unit B Oldbury Green Retail Park, B69 3DD Oldbury, GB


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Rated 5 out of 5 stars

I have been dealing Hays Travel for many years. Excellent service provided by all staff, polite and friendly. Mainly deal with Jenny she always does her very best to accommodate requirements requ... See more

Rated 5 out of 5 stars

Jenny made the experience great because it wasn't just a simple booking. She listened to exactly what we wanted and was patient and very well informed and dealt with all our questions as they came u... See more

Rated 5 out of 5 stars

We have used hays oldbury for quite a few years now and they have always been extremely helpful. Having had to alter our 5 person holiday to later in the year for personal reasons they were so helpful... See more

Rated 5 out of 5 stars

We booked our first cruise with Hays in Olbury in 2024 and we were so pleased with the service and how helpful and friendly Jenny was, we didn't even consider going anywhere else to book our next one.... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, United Kingdom

  • 01213146276

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,562)

121,826 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been dealing Hays Travel for…

I have been dealing Hays Travel for many years.
Excellent service provided by all staff, polite and friendly.
Mainly deal with Jenny she always does her very best to accommodate requirements requested, pleasure to know she's taken care of all the administration work on my behalf .

2 August 2026
Rated 5 out of 5 stars

Jenny made the experience great…

Jenny made the experience great because it wasn't just a simple booking. She listened to exactly what we wanted and was patient and very well informed and dealt with all our questions as they came up.
As usual we came away feeling like valued regular customers.

11 August 2026
Rated 5 out of 5 stars

Very helpful and informative staff that…

Very helpful and informative staff that helped us find the holiday we wanted at the price we wanted to pay. The whole process was pleasant and un-rushed even with it being late in the afternoon on a Sunday.

10 August 2026
Rated 5 out of 5 stars

Hays,oldbury

We have used hays oldbury for quite a few years now and they have always been extremely helpful. Having had to alter our 5 person holiday to later in the year for personal reasons they were so helpful and subsequently cancelling the group vacation was no trouble. We have now booked as a couple and the service with information to help us was invaluable. RHODES HERE WE COME.

2 August 2026

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