Hays Travel - Norwich City Reviews 

We wouldn't have booked the hotel and area that we did without the knowledge and helpfulness of the Hay's staff member (Kerry). We felt that she took onboard everything we mentioned to find a suitable holiday in our price range. This is the first time we have booked through Hays and if the holiday works out as expected we will most likely use them again.

We had a lovely lady called Hannah who booked our holiday. She was very patient nothing was to much trouble for her . We would not hesitate to book again with her she was amazing

I had a good wonderful service the staff was friendly ensuring all my need i am impressed with her give time attention to dettaild for my trip vary helpful i am very happy

Laurence has spent a lot of time talking to us and working out itineraries to meet our aspirations. He is knowledgeable and patient.
We are so looking forward to our holiday of a lifetime that we now have booked thanks to Laurence

Have used Hays for our previous holidays, excellent service,professional, courteous

Kerry was so friendly and helpful and found a perfect holiday for me and my family.She gave great advice and ideas of where to visit and booked everything for us including car parking and special assistance for our Son.Highly recommend booking thro Hayes travel for exceptional friendly service.

Excellent service from Kerry.
She did everything we asked of her and was so helpful.

Hannah has been brilliant from when we first came into store a few weeks ago to the time we booked . Working hard to get us the best deal and holiday that suits us

Jo was very helpful and knowledgeable with great advice for a good value holiday

Good knowledge of booking system.
Did exactly what we wanted efficiently

So easy to talk to and they listen, a very helpful bunch!

The staff are always so friendly and today Cathy absolutely made my day. I had been dithering about Canada - where to go , which way I would do it - East to West, just the Mounties etc but she smashed it. A big fat FIVE to her and she should be highly praised.

Totally felt at ease booking ,Aiden very knowledgeable showed us all our options and advice was brilliant.

Th lady who dealt with us ( Cathy ) was exceptional. Very patient and extremely helpful as we weren’t sure where we wanted to go. Couldn’t ask for better service. Brilliant !

Aiden has been very helpful in helping us make a choice for our holiday and finding us the best price

Very pleasant and interested staff. I felt he was knowledgeable and experienced and gave me the time to explore every thing I asked. I enquired about several destinations. He explored all destinations I asked about and we settled on a good value and targeted expectations holiday for each place. I went away with 3 good holidays printed out and came back within the hour and booked 1. Would definitely recommend talking to Aidan.

Kerry went out of her way in dealing and sorting out our cruise. Left Hays with our cruise ideas. Kerry came back after couple of days with all the transfers / hotels and basically did all the leg work. Can not thank her enough.

Really impressed with Aiden.
He was extremely knowledgeable, and helpful about the resorts we looked at. Nothing was too much trouble. I'll definitely use Hays again .

Me and my friend went in to book a coach holiday and the minute we walked through the door we were greeted by Cathy who went above and beyond to make sure we got the holiday we wanted. It took a while as her system was not overly fast but she was patient and lovely. She explained every detail of our holiday so we came away with the holiday we wanted. Very Happy, and thank you Cathy but the terrible busker outside the shop needs to go :)