I have used Hays travel previously and found them to be helpful. On this occasion we spoke with Lesia. She was very helpful and knowledgeable and it helped that she had previously visited where I want... See more
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Our holiday was booked with minimum fuss. Our Hays rep Sam was extremely helpful and went out of his way to give us the best deal. Our questions were all answered and explained in detail. A very pleas... See more
Company replied
The team at hays northwich are so friendly , helpful , they take time with you search for great prices , places to go best areas to suit the persons needs excelent work keep it up xx
Company replied
Laura was amazing! We went in looking for an affordable holiday for my self, husband, daughter and one of our friends and she was able to find the best place for us. We had gone in with the assumption... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 Witton Street, CW9 5DE, Northwich, United Kingdom
- 01606 263039
4.9
Excellent
954 reviews
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I have been a regular customer of Hays…
I have been a regular customer of Hays Travel for a number of years.
The Northwich shop is clean, bright and airy and you are always welcomed with a smile.
My husband and I return to the same hotel each year and I always have all my details re the holiday with me, having looked it up online at TUI holidays and seen the price.
Hays travel have been able to price match the holiday.
Rebecca was very helpful and we chatted in general about holidays . She took time to go through all the paperwork with me and thanked me for booking with Hays Travel.
19 August 2026
Reply from Hays Travel - Northwich
Missy Gym,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such a positive experience with us and that our team could match your holiday price. It's fantastic to know you appreciate our friendly service and attention to detail. We truly value your continued loyalty.
Kind Regards
Hays Travel Northwich
Holiday
We went in today and sat down with Laura she was absolutely brilliant with us she took her time finding us the perfect holiday thank you so much
24 August 2026
Unprompted review
Reply from Hays Travel - Northwich
Thank you so much for your 5* review. I am glad we managed to find the perfect holiday for you!
Hays Travel Northwich
Ellie was soooo friendly and helpful…
Ellie was soooo friendly and helpful and we have a very excited 18 year old who can't wait for her surprise trip to New York 😊 x
Thank you so much Ellie x
23 August 2026
Reply from Hays Travel - Northwich
Thank you so much for your amazing 5* review. We are glad that Ellie managed to help you book your surprise trip for your daughter. We can not wait to see pictures! Best Wishes Hays Travel Northwich
Time was spent in finding me the right…
Time was spent in finding me the right hotel for the right price.
20 August 2026
Reply from Hays Travel - Northwich
Miss Linda Scott,
Thank you for your wonderful review! We are so pleased to hear that we were able to assist you in finding the perfect hotel at a great price.
Kind Regards
Hays Travel
We went in knowing what
We went in knowing what, when and where we wanted.
Scarlett was lovely, very helpful listened to everything we were after and got it spot on. Called back and emailed when she said she would regarding seats.
Thank you
18 August 2026
Reply from Hays Travel - Northwich
karen stedman,
Thank you for your wonderful feedback! We are so pleased to hear that we were very helpful and listened to everything you were after.
Kind Regards
Hays Travel Northwich
Lovely Laura is amazing
Lovely Laura is amazing. She’s helpful,friendly and always greats us with a smile.
17 August 2026
Reply from Hays Travel - Northwich
Thank you so much for your lovely 5* review. It is always a pleasure to see you both and book your holidays! Laura x
Great company helped us find the…
Great company helped us find the perfect holiday no rushing took their time to make it right for us.
9 August 2026
Reply from Hays Travel - Northwich
Thank you for taking the time to leave a 5 star review. We hope you have a wonderful trip.
Kind regards, Becs :)
It was very easy yesterday the lady…
It was very easy yesterday the lady who dealt with me was pleasant and very professionally and also a fair price to pay
16 August 2026
Reply from Hays Travel - Northwich
Mark,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was pleasant and professional, and that you found our pricing fair.
Kind Regards
Hays Travel Northwich
The staff at Northwich branch were…
The staff at Northwich branch were professional and sorted out my problem 5 stars
8 August 2026
Reply from Hays Travel - Northwich
DENNIS LEATHER,
Thank you for your wonderful feedback! We are so pleased to hear that our team at the Northwich branch was professional and sorted out your problem.
Kind Regards
Hays Travel Northwich
Rebecca dealt with us extremely well
Rebecca dealt with us extremely well, found us the cruise we were looking for and made the booking experience very easy
14 August 2026
Reply from Hays Travel - Northwich
Diana Cross,
Thank you for your fantastic review! We are so pleased to hear that your travel consultant dealt with you extremely well and made the booking experience very easy. We hope you have a wonderful cruise!
Kind Regards
Hays Travel
Our assistant (Lesia) was friendly
Our assistant (Lesia) was friendly, helpful and chatted to us while she was booking our holiday.
13 August 2026
Reply from Hays Travel - Northwich
Eva,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was friendly and helpful while booking your holiday.
Kind Regards
Hays Travel Northwich
Very helpfull staff from booking are…
Very helpfull staff from booking are holiday to getting are euros it was made so easy by your very helpfull staff thank you very much
7 August 2026
Reply from Hays Travel - Northwich
Andrew Lloyd,
We are so pleased to hear that our team made your holiday booking and currency exchange easy and helpful. Thank you for your wonderful feedback!
Kind Regards
Hays Travel Northwich
Helpful Hays Travel
As we always use you we know that the experience is going to be great and it was, we knew exactly what holiday we wanted and she talked us all through then helped us get the extra insurance for my husband
11 August 2026
Reply from Hays Travel - Northwich
Helena Highfield,
Thank you so much for your wonderful feedback! We are so pleased to hear that you had a great experience and that we could help you with the extra insurance for your husband. We truly appreciate your continued trust in us.
Kind Regards
Hays Travel Northwich
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review, Robert. It was a pleasure to chat with you and book your trip. We hope you have a fantastic time! ~ Katie :)
Wonderful staff
As always, Ellie was very helpful and friendly and knowledgeable.
It was a joy to book our holiday
9 August 2026
Reply from Hays Travel - Northwich
Mr & Mrs Cowley,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very helpful, friendly, and knowledgeable, making your holiday booking a joyful experience. We appreciate your feedback!
Kind Regards
Hays Travel Northwich
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review, It was a pleasure to chat with you and book your trip. We hope you have a fabulous time ~ Lesia :)
Just made a booking at the Northwich…
Just made a booking at the Northwich branch Laura was outstanding at getting the right package for us changed our mind on a few occasions as it’s a multi trip Laura went above and beyond until we had the right package nothing was to much trouble couldn’t fault her Thankyou 👌
8 August 2026
Reply from Hays Travel - Northwich
Thank you for leaving a 5* review Donna. It was my pleasure to help create your amazing holiday! It sounds incredible and I hope you all have the best time! Best Wishes Laura x
Explained everything for me showed all…
Explained everything for me showed all papetwork relating to my holiday
6 August 2026
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review, It was a pleasure to chat with you and book your trip. We hope you have a fabulous time ~ Lesia :)
Great advice and service
Great advice and service, made everything feel very easy. Great prices too.
29 July 2026
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review Jenny. It was a pleasure to chat with you and book your trip. We hope you have a fabulous time! - Laura
Reply from Hays Travel - Northwich
Alan Collins,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that our staff went above and beyond for you.
Kind Regards
Hays Travel
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