Hayes Travel at Newton Abbot were so helpful to me and my husband as we planned a special road trip to Italy. Good advice pre our booking day and very helpful when we booked. Emma explained everything... See more
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Always a good experience going in Hays. All the consultants are amazing and so knowledgeable. Nothing is too much trouble. They never rush you, they will listen to what you need and they will Taylor a... See more
Company replied
We always book our holidays from your Travel shop in Newton Abbot, The staff are very friendly with a friendly atmosphere, we tend to see Emma Smith as she has helped us for a number of years booking... See more
Company replied
Super helpful, my phone line was terrible but Tanya was patient and called me back several times! Really happy with the offer and the booking process was super slick.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Courtenay Street, TQ12 2DT, Newton Abbot, United Kingdom
- 01626 202021
4.9
Excellent
1K reviews
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Reply from Hays Travel - Newton Abbot
Thank you so much for your very kind comments which are greatly appreciated.
Reply from Hays Travel - Newton Abbot
Thank you so much taking the time to reply, I do appreciate it, Debbie
Fern was the representative that helped…
Fern was the representative that helped me book my once in a life time.e holiday there was quite a lot to sort out and she was very efficient very helpful and very pleasant 😊 I would certainly book any future holidays with them 💯
23 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for your lovely words it is very appreciated :)
Reply from Hays Travel - Newton Abbot
Thank you for your booking and kind feedback :)
Tanya was very helpful and friendly
Tanya was very helpful and friendly, she made booking our holiday very easy.
12 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for your wonderful feedback. I am delighted to hear that you had such a positive experience. It was a pleasure booking the cruise for you. :)
Quick efficient service!
14 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for your feedback. We are always happy to help. Kind Regards, Emma
Always had good service
Very helpful friendly advisors. No rush plenty of time to make calls and answer queries.
19 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for your kind feedback around the service you received whilst booking your fantastic Canadian trip. It was an absolute pleasure meeting you both. I am here to help with anything you need and look forward to hearing how it all goes. Best wishes, Emma
Reply from Hays Travel - Newton Abbot
Thank you so much for your feedback, it was a pleasure to be able to assist you both, not forgetting the opportunity to see the family dog :) Debbie
Sally was professional
Sally was professional, yet friendly. Efficient & made the booking process easy and hassle free.
19 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for you booking and kind feedback :)
Sally was very patient as we researched…
Sally was very patient as we researched our fly drive to south africa , then came up with an excellent range of options for us. Could not fault the service.
12 July 2026
Reply from Hays Travel - Newton Abbot
Thank you very much for your booking and kind feedback, I'm sure you will have an amazing trip. :)
Excellent
Excellent, competent service by Sally. Walked out of the agency with all requirements met- flights, coach and hotels all booked.
However, very disappointed with price quoted for insurance.Just being 74, with no consideration given to our overall good health and fitness levels has meant we did not accept it.If other reputable insurance firms can accept us, after asking about our health etc I feel Hayes could be a lot more competitive. Lin Sharland.
16 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for your booking and for your feedback :)
Reply from Hays Travel - Newton Abbot
Thank you for your kind comments. I hope you have a great time.
Many thanks
Nicki
Kind considerate care and attention to detail
Absolutely brilliant Nicki was so helpful and showed so much paitcence with a very fussy lady( I know I am).
Everything was first class and I know if I have any problems she will sort them out
15 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for your kind comments and glad I was able to suggest a Hotel and resort that you liked. I hope you have a great time exploring the local area.
Many thanks
Nicki
Phone answered promptly and Premier…
Phone answered promptly and Premier holiday booked straightaway. Suggestions made re private transfer and airport parking.
An excellent service.
14 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for your wonderful review! We're so pleased to hear that your holiday booking was handled efficiently and that our suggestions for transfers and parking were helpful. We appreciate your kind words about our excellent service.
Kind Regards
Tanya
The staff were very friendly there was…
The staff were very friendly there was no rush or hassle .
Time was taken to find us the right holiday
14 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for your very kind comments which are greatly appreciated. It was a pleasure to meet you both and assist with finding the right cruise for you.
Shetland
We were made very welcome and were able to book everything for us. Definitely use Hays again. Thank you Debbie.
8 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for your kind comments, I really do appreciate it. I hope you have a great time in the Shetland Islands. Kindest Regards, Debbie
Why spend ages trawling the internet when an expert gets you just what you want in no time?!
We were seen as soon as we arrived. We were looked after by a trainee, who was confident and fully up to speed with the systems. A supervisor looked over to check she was coping- she very much was, but it was great she was being looked after. She got us exactly what we were looking for, at a good price. I’d spent quite some time on the internet before we went, and got lost in the options. She did everything for us. She’ll even check us in and get our boarding passes for us before we go. It was all so easy, and good value. We’ll be back…
11 July 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your kind words. It is very much appreciated :)
A+++ Annie was brilliant as always…
A+++ Annie was brilliant as always takes the time to listen on what we want and where to go hence the reason why we always go back for the knowledge and experience of the whole team at Newton Abbot branch.
12 July 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your extremely kind comments which are very much appreciated. It is always a pleasure to assist with your holiday plans.
I feel safe
I feel safe. They spend time with me and explain everything. Very professional.
2 July 2026
Reply from Hays Travel - Newton Abbot
Thank you for your very kind comments which are much appreciated.
Reply from Hays Travel - Newton Abbot
Thank you for your wonderful feedback! We are so pleased to hear that you found our service helpful and accommodating. We truly appreciate you taking the time to share your experience.
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