Hays Travel - Nantwich Reviews 

Sam was able to quickly inform us that the apartments we wanted to book for November 2025 were closed for the winter. He was able to find and book an apartment in the same town, with Jet2 holidays. We were pleased with the excellent service from Sam.

Kerry greeted me as soon as I walked in and she was very friendly and helpful throughout. As I was booking a cruise she made suggestions that I would not have considered eg position of cabins in the ship and also ensuring that my booking for 2 cabins for single occupancy was on the same order.

The help we received from the assistant was really important to us on this our first trip abroad for over 30 years.

Excellent, efficient, friendly service.

Downside is the office itself. Sounds echo round and noise from other work stations make it difficult to hear the agent you are talking to. This is particularly noticeable by hearing aid users like myself. Carpeting should solve this problem.

Very helpful,nothing was to much trouble,certainly would call in again to discuss other holidays

Great service as always from walking in to leaving with the holiday we wanted with discussion on length of holiday with checking prices for different lengths of stay

Efficient service. Friendly and very helpful staff. Details were fully explained. We are looking forward to our holiday.

Luci was great all booked in less than an hour

Samsung was experienced in his knowledge and knew what he was doing and saying. Couldn't fault him in any way what so ever.

A very friendly, patient advisor helped us book an 11 night holiday over a 7 night one for little more money and also worked hard to get us very good flight times. Hays Nantwich advisors go out of their way to help. All our documentation, Boarding passes, etc were given to us in a handy wallet.

Having never used a travel agent before, we were very impressed with the friendly and helpful service by the wonderful Kelly in the Nantwich branch.
All the stress we have experienced in previous years in booking or holidays is now a thing of the past. We have Kelly...
P.S. as you may have gathered we are seniors! Thank you, we'll be back.

Luci was great and really helpful in looking for our holiday

Kelly was very polite and listened what we wanted. Her knowledge and experience certainly showed.

Kelly was just fantastic - polite, efficient, certainly know the business extremely well. I would certainly go to her for business again. Brilliant woman. Thank you Kelly. Val

Always helpful that's why I use Hays for my holidays

Initial enquiry through Luci and a visit to the shop and Kerry sorted us out as always. Spent 2 hours with Kerry and walked away with a beautiful 5 star holiday. Thank you Kerry for your patience and endless time going back and to on the screen. As always a very satisfied customer. We will be back.

Hays travel Nantwich organised everything for us on our holiday. The coach to pick us up from Keele service station, we were taken straight to Southampton fast tracked onto the ship. The holiday started immediately, I cannot thank them enough.

The staff are always happy to help us every step of the way to book our holidays, with good knowledge on tips & recommendations. Sam at Nantwich is great.

Great service again from Sam