The travel agent Talia was amazing. Very helpful and nothing was a bother even down to checking reviews on TripAdvisor. She even managed to kepp £2 under our requested budget.We will definitely be boo... See more
Company replied
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The travel agent Talia was amazing. Very helpful and nothing was a bother even down to checking reviews on TripAdvisor. She even managed to kepp £2 under our requested budget.We will definitely be boo... See more
Company replied
I made my booking through Hays travel because I knew from previous bookings with them that all would be well. From my initial telephone call requesting information right through to my booking, I had... See more
Company replied
Excellent service from all the staff in morcambe branch. Very helpful in ever way possible. I asked lots of questions regarding holidays. And every time the staff all came back with positive answers.... See more
Company replied
Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
27 Euston Road, LA4 5DF, Morecambe, United Kingdom
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Reply from Hays Travel - Morecambe
Went into Hays when we saw a holiday advertised in the window. Claire was very helpful and answered our queries about the hotel etc.

Reply from Hays Travel - Morecambe
Lily is absolutely brilliant.
She is so knowledgeable.
So Polite.
And makes you feel so comfortable.
My mum has a brain injury,
She doesn’t retain information,
And Lily was so good she just kept repeating information as required.

Reply from Hays Travel - Morecambe
You’re staff very helpful professional understanding

Reply from Hays Travel - Morecambe
I think you get confidence when you see the same staff every year and the staff are always helpful especially Talia who we have dealt with several times

Reply from Hays Travel - Morecambe
Once again great service. Nothing to much trouble. All our questions and concerns were answered. Adele was fantastic. This is why we keep booking with you.

Reply from Hays Travel - Morecambe
The girls in the office are amazing. Can't do enough for you. Booking was extremely easy and pleasurable

Reply from Hays Travel - Morecambe
Very good service from Lily at the Morecambe stop very helpful

Reply from Hays Travel - Morecambe
The lady who dealt with me called Chloe was absolutely brilliant as I’m going on holiday for the first time with my two younger children. She was so helpful so reassuring she had excellent customer service. Will be happy to recommend Hayes to family and friends

Reply from Hays Travel - Morecambe
Talia at the Morecambe shop was very well informed and professional when arranging my holiday. I was made to feel welcome and she listened to my requests

Reply from Hays Travel - Morecambe
The lady talked me through everything and was very good at explaining things, would definitely book with you again

Reply from Hays Travel - Morecambe
From walking into the office service was excellent. No hard sell just listened to what we wanted and delivered. Few queries on phone later were dealt with just as well. Would definitely book again with Hayes.

Reply from Hays Travel - Morecambe
Very helpful got us everything we asked for and more will definitely be back to book again in the future

Reply from Hays Travel - Morecambe
Found a holiday. Bit more than we wanted to pay. Had to be price matched to Easyjet. Some extra choice of affordable holidays would be nice

Reply from Hays Travel - Morecambe
nice warm friendly office smiles from all the staff; helpful and knowledgable assistance. paperwork completed printed within half a hour

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
Going to Hays Travel made booking our holiday stress free! Everyone was so lovely & helpful.
Would definitely book through them again.

Reply from Hays Travel - Morecambe
Talia was effective, quick and very helpful with whatever I needed, she is a great representation of your company

Reply from Hays Travel - Morecambe
Great company to use for your holiday bookings very friendly and helpful

Reply from Hays Travel - Morecambe
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