Clara has been amazing, she initially sent us loads of ideas of where we might stay and when we went into the store she helped us to find flights that suited us and hotels that were in stunning locat... See more
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Rachel at Hayes is the person we always go to. She knows our requirements and always gives us options if we haven't specified a certain holiday. Always matches or beats any price we have found. All th... See more
Company replied
Staff were friendly, helpful and were able to answer our queries regarding travel plans .luggage transfers and where to ask for help if needed. Staff have been reassuring as I have not flown for abou... See more
Company replied
I always get a great service either hayes they listen to what I needed and go the extra mile Chris was great at giving suggestions and putting me at ease
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Huddersfield Road, WF14 8AN, Mirfield, United Kingdom
- 01924919365
4.9
Excellent
460 reviews
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Very swift and efficient service
Very swift and efficient service, personalised, and responsive to the needs/wishes that I came in with. A lovely relaxed and engaging discussion that delivered all that I hoped for, and was followed immediately with written confirmation of all that had been agreed. Impressive throughout.
23 October 2025
Reply from Hays Travel - Mirfield
What a lovely review and very much appreciated. We're so glad that you enjoyed the experience and found the time to make these positive comments.
Excellent customer service
Hays travel was recommended to me and the customer service was so helpful because this was my first booking for my solo trip
9 October 2025
Reply from Hays Travel - Mirfield
Glad you enjoyed the experience and thanks for taking the time to submit this review
Reply from Hays Travel - Mirfield
Thank you for taking the time to complete this we really appreciate your feedback. From all at Hays Travel Mirfield :)
Clara was really efficient and got back…
Clara was really efficient and got back to us promptly and did further research on different resorts to put us in an informed picture before we go.
27 September 2025
Reply from Hays Travel - Mirfield
Thank you so much for taking the time to complete this feedback. It was a pleasure booking your holiday to celebrate your special Anniversary , Regards Clara and the team at Hays Travel Mirfield
Great service and nothing was too much…
Great service and nothing was too much trouble. I had seen a deal with the same travel agent but a different branch on line. Mirfield met that deal despite not getting the same quote when they enquired. Excellent customer service
2 October 2025
Reply from Hays Travel - Mirfield
Thank you for booking with Hays Travel Mirfield! It was a pleasure to book your holiday and we hope you have an amazing time! :)
Bucket list holiday
Chris was fantastic finding what we wanted when we wanted & the best price for us as 2 couples going on a completely different kind of holiday Chris got us the right holiday ( my husband bucket list )
1 October 2025
Reply from Hays Travel - Mirfield
Thank you so much. It was a pleasure booking the holiday for you regards from us all at Hays Travel Mirfield.
Chris was brilliant sorted everything…
Chris was brilliant sorted everything out even hotel in Southampton to stay night before sailing day. Will definitely use again. Cheers Sue and Carl Gash.
30 September 2025
Reply from Hays Travel - Mirfield
Thank you for taking the time to leave review! We are so pleased you enjoyed your experience with Hays Travel Mirfield. Have an amazing time on your holiday!
Reply from Hays Travel - Mirfield
Thank you so much for your review! It was lovely to see you all and I hope you have an amazing time on your holiday :) Bronte
My solo booking
I found my experience with Hays excellent, friendly staff and very capable with dealing with all queries. Came away feeling confident the correct holiday for me was chosen.
18 September 2025
Reply from Hays Travel - Mirfield
So glad to hear you enjoyed your experience with Hays Travel Mirfield! It was a pleasure to book your holiday and we hope you have an amazing time :)
If you were not doing a good job I…
If you were not doing a good job I wouldn’t keep coming back
10 September 2025
Reply from Hays Travel - Mirfield
Thats what we like to hear . Thanks for the feedback
Brilliant company
Brilliant company - really good holiday deals and communication is excellent with lots of information given
7 September 2025
Reply from Hays Travel - Mirfield
Thankyou so much for this lovely feedback it is really very much appreciated
Reply from Hays Travel - Mirfield
Thank you for these lovely comments. They are very much appreciated
Rachel was Very helpful
Rachel was Very helpful, and friendly, got the job done.. spot on… 👍🏻 definitely will use again..
6 September 2025
Reply from Hays Travel - Mirfield
Thankyou so much for this lovely feedback.Glad you enjoyed Rachels service.
friendly and professional
I Knew exactly the holiday I wanted to book and the manager who dealt with me was extremely helpful. The price was great and everything was dealt with very quickly.
14 August 2025
Reply from Hays Travel - Mirfield
Thankyou so much for this lovely feedback and were glad you enjoyed the experience
The staff are always cheerful and…
The staff are always cheerful and helpful. We tend to always go to Chris or Rachel, both are extremely nice people and know their 'stuff'. We tend to go in with what we basically want from our holiday and sometimes leave it with them and they email or ring us.
10 August 2025
Reply from Hays Travel - Mirfield
Thank you Wendy for completing this we really appreciate it. It was a pleasure booking your holiday for you as always. :)
We were greeted with a smile on entry…
We were greeted with a smile on entry and the whole experience was made so easy from start to finish
10 August 2025
Reply from Hays Travel - Mirfield
Thanks for this lovely feedback. We will always aim to make the booking process as simple and pain free as possible.
Reply from Hays Travel - Mirfield
Thankyou for this lovely feedback, it is very much appreciated
Reply from Hays Travel - Mirfield
Many thanks for taking the time to leave a review! We hope to see you in branch again soon.
Booked our trip quickly and was a good…
Booked our trip quickly and was a good experience
3 August 2025
Reply from Hays Travel - Mirfield
Thank you for taking the time to complete this we really appreciate your feedback :)
Patient and knowledgeable
Having not made any firm decisions where we wanted to go Chris was patient and very helpful with finding us many alternatives great service thank you.
30 July 2025
Reply from Hays Travel - Mirfield
Thank you for taking the time to leave a review for our Chris! We're so glad you enjoyed the service you received and hope you have a fantastic holiday!
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