I feel totally safe with Hays. Especially when Katie looking after me at westcroft branch. Katie is outstanding customer service, goes the extra mile every time ,ensuring all is in place. K... See more
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Well done, Hays Travel, for your excellent customer service. Saima was so knowledgeable and helpful when booking our cruise. She found several different options for us, including suggesting the best c... See more
Company replied
No waiting, very helpful assistant, Ann I think her name was, trainee, listened, sorted out our requests for. 3 rooms on certain cruise. No concerns, all sorted, roll on our holiday. Will attend ther... See more
Company replied
We always make Hays our 1st port of call when making enquiries for any Holiday, they are always helpful, friendly and upbeat and make you feel special. Would recommend them at a heartbeat
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Barnsdale Drive, MK4 4DD, Milton Keynes, United Kingdom
- 01908887556
4.9
Excellent
676 reviews
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10/10 experience fantastic…
We went to hays was welcomed strait away,
We sat down and said we want a cheap holiday the lady found a few to choose from we picked one and within 15 minutes everything was done
Fantastic service.
I prefer a face to face experience rather than online.
13 May 2026
Reply from Hays Travel - Milton Keynes
Hi Sanjay,
Thank you for your 5* review
Kind regards
Hays Travel Westcroft
Jamie was very helpful
Jamie was very helpful and helped us book our holiday. She managed to match the online price so we were very happy.
13 May 2026
Reply from Hays Travel - Milton Keynes
Thank you so much for your lovely review, it was a pleasure to help you.
No hard sell
Saima was very patient and knowledgeable. She didn't put us under any pressure to make a decision
13 May 2026
Reply from Hays Travel - Milton Keynes
Hi Louise,
Thank you for your 5* review regarding Saima's service.
We look forward to welcoming you in the store again soon.
Kind regards
Hays Travel Westcroft
Reply from Hays Travel - Milton Keynes
Thank you! We hope you have a great holiday.
Reply from Hays Travel - Milton Keynes
Thank you so much for your kind review, We hope you have a nice time in the Maldives!
Contentment
The atmosphere and smiles was a nice change from trying to book flights on line, they made me feel confident that I was getting every little detail I requested spot on and made me comfortable that my flight is going to go down without a hitch. They also didn't try push any extra bits and bobs on me,all in all I'll definitely use them again for my next holiday 😀
8 May 2026
Reply from Hays Travel - Milton Keynes
Hi Bruno thank you so much , we really appreciate your feedback and it was a pleasure to help you and please do let us know if we can help any further or come in to let us check you in nearer the time. Look forward to helping you again in the future. Kind regards Jackie and Amy
All the staff at hays travel westcroft …
All the staff at hays travel westcroft are very friendly and helpful.They listen to what you want and do there best to find it for you.
30 April 2026
Reply from Hays Travel - Milton Keynes
Thank you so much for your kind review , its our pleasure to help you.
We look forward to seeing you again in the future.
Kind regards
Jackie
Reply from Hays Travel - Milton Keynes
Thank you for your kind review, we hope you have a lovely holiday.
Reply from Hays Travel - Milton Keynes
Thank you Shirley!
Very good service
Katie was very friendly and helpful. Never used Hayes but would again.
21 April 2026
Reply from Hays Travel - Milton Keynes
Thank you for your kind review, we hope you have a fabulous time in Disney!
Reply from Hays Travel - Milton Keynes
Thank you for your review, we hope you have a lovely holiday.
Jackie was great. Thank you and see you soon for the next holiday.
Jackie was great. Ready for a giggle and attentive finding us a holiday. Used Hays on several occasions and the service has always been fab.
7 April 2026
Reply from Hays Travel - Milton Keynes
Thank you for your kind review!
Third time of booking a P&O cruise
Third time of booking a P&O cruise through Hays and found it all very easy and informative. Will use again, nice people
3 April 2026
Reply from Hays Travel - Milton Keynes
Thank you! We hope you have a wonderful cruise and i'm sure we will see you again soon.
Anita who helped us with our booking…
Anita who helped us with our booking was very friendly and patient .
4 April 2026
Reply from Hays Travel - Milton Keynes
Thank you so much for your review!
The young lady that dealt with us was…
The young lady that dealt with us was very helpful talked us through what would be going on regarding our coach holiday i would encourage more people to go through Hays
1 April 2026
Reply from Hays Travel - Milton Keynes
Thank you so much for your review Susan, it was lovely to meet you and a pleasure to help booking this holiday! - Jaime.
Sarah
Sarah , gave Good advise , choices given went through all destinations and chose one that suited
Great service , not the first time that Sarah has helped us
Tganjs
28 March 2026
Reply from Hays Travel - Milton Keynes
Hi Jackie,
Thank you for your lovely review regarding Sarah's service.
We look forward to welcoming you in store again soon
Kind regards,
Tanveer
Wonderful service - nothing is too much trouble
It is so easy to book a holiday of our choice. From the outset of a phone call everything we required was booked within 20 minutes. And the service of providing assistance, booking our seats, checking us in and printing off all the documentation is brilliant - absolutely priceless to us. All the staff are so helpful and we are proud to be their customers. We recommend this travel agency to all our friends and they have been impressed as well. Many thanks to all the staff.
20 March 2026
Reply from Hays Travel - Milton Keynes
Thank you so much for your kind review Janet its so lovely to help and look after you and it is our pleasure that you book with us, thank you - Jackie
Jackie was very helpful (as usual) and…
Jackie was very helpful (as usual) and spent time listening to our requests and then contacting Mercury Holidays and discussing our needs and negotiating the price for us to suit our budget. Thanks you Jackie.
17 March 2026
Reply from Hays Travel - Milton Keynes
Hi Stuart,
Thank you for your lovely review regarding Jackie's service.
We look forward to seeing you in store again soon.
Kind regards,
Tanveer
Sarah who helped us find the holiday we…
Sarah who helped us find the holiday we wanted was very helpful and listened to what we required and the budget we had. Everything was explained to us and all our questions were answered. Great service.
8 March 2026
Reply from Hays Travel - Milton Keynes
Thank you, for leaving such a lovely review, I am glad we found you what you were looking for.
Kind regards, Sarah.
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