Hays Travel - Middleton Reviews 

1,712
TrustScore 5 out of 5

5.0

Suffield House, 26 Suffield Street, M24 1HB Middleton, GB


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Rated 5 out of 5 stars

As always the team at Hays travel Middleton, go above and beyond to help you with your choice of holiday. Friendly experienced and dedicated staff making the experience stress free and enjoyable. I... See more

Company replied

Rated 5 out of 5 stars

Never had a problem with Hays Travel Middleton, always smiling, polite and courteous. Very helpful finding ur holiday in a price bracket that suits me.and family. Never go anywhere else and my consult... See more

Company replied

Rated 5 out of 5 stars

Staff always go that extra mile to find exactly what your looking for, catering to your needs. Adele in Hays Middleton works so hard to find the perfect holiday , searches the best prices , is pati... See more

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Rated 5 out of 5 stars

The agent we booked our holiday with was very knowledgeable, and helpful with choosing our trip. She suggeted the best places to visit for the time of year we were booking our holiday for making it... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Suffield House, 26 Suffield Street, M24 1HB, Middleton, United Kingdom

  • 0161 4645531

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,712)

119,579 reviews in the last 12 months

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Rated 5 out of 5 stars

The young girl that did the booking was…

The young girl that did the booking was very nice she went through all the details with us she was called Isabelle very pleasant young girl will happily recommend you

11 April 2026
Hays Travel - Middleton logo

Reply from Hays Travel - Middleton

Good Afternoon June,

Thank you so much for your lovely review! We are so glad you were pleased with Isabelle's service. I will pass on your kind feedback onto Isabelle and I am sure she will be frilled to hear this!

We hope you have a fab time on your coach tour and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Alison is brilliant

Alison is brilliant. She is patient, professional and so knowledgeable.
She has booked several holidays for us. She cares that we get the best holiday.
All the staff in the Middleton shop are very helpful and enthusiastic. I really cannot fault them.

10 April 2026
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Reply from Hays Travel - Middleton

Good Afternoon Pauline,

Thank you so much for your lovely and detailed review! We are so glad you were please with Alison's service. I will pass on your kind feedback to her and I am sure she will be frilled to hear this.

We hope you have a fab time on your cruise and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

A very helpful Young lady gave us…

A very helpful Young lady gave us professional advice .She was lovely ,Polite and patient

10 April 2026
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Reply from Hays Travel - Middleton

Good Afternoon Kathryn,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! I will pass on your kind words onto Paige and I am sure she will be frilled to hear this feedback!

We hope you have a fab time in Tenerife and make some amazing memories when you go. If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Fantastic booking my late booking

Fantastic help booking my late booking of a holiday, (following a stressful week having booked and cancelled a holiday previously, not with Hays). She (sorry i didnt get her name) managed to find exactly what i wanted. Everything was explained and printed off (I don't like using Internet!).

10 April 2026
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Reply from Hays Travel - Middleton

Good Afternoon Kathleen,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton. I will pass on your kind words onto Paige who helped you and I am sure she will be frilled to hear this!

We hope you have an amazing time in Gran Canaria and make some amazing memories when you go!If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Friendly helpful professional

Friendly helpful staff who gave great advice and found the perfect holiday at the right price

8 April 2026
Hays Travel - Middleton logo

Reply from Hays Travel - Middleton

Good Morning Christine,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!

We hope you have a lovely time in Greece and make some amazing memories when you go!If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Staff were extremely helpful and found…

Staff were extremely helpful and found us the holiday we needed and for a family of 14. Couldn't of asked for anything else from them.

18 March 2026
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Reply from Hays Travel - Middleton

Good Morning Juliet,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!

We hope you have a fabulous time in Menorca and make some amazing memories when you go!!

Kind Regards,
Hays Travel Middleton

Rated 5 out of 5 stars

Have used Hays travel middleton for a…

Have used Hays travel middleton for a number of years, and have always had good service and good advice staff always very helpful and efficient.

7 April 2026
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Reply from Hays Travel - Middleton

Good Morning William,

Thank you so much for your kind words and for being a loyal customer over the years.

We’re delighted to hear that you’ve consistently received good service and helpful advice from our team. Providing friendly, efficient support is something we pride ourselves on, so it’s wonderful to know this has made a difference to your experience.

We truly appreciate your continued support and look forward to helping you plan many more fantastic holidays in the future.

Warm regards,
Hays Travel Middleton ✈️💙

Rated 5 out of 5 stars

Malta Holiday

The lady who dealt with my booking was very good, asked me various questions of places I would like to travel too, I did end up booking a complete different destination and really looking forward to my holiday in Malta

27 March 2026
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Reply from Hays Travel - Middleton

Good Morning Deborah,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! I will be sure to pass on your lovely words onto Jess who served you and I am sure she will be frilled to hear this!

We hope you have a fabulous time in Malta and make some amazing memories when you go!

Kind Regards,
Hays Travel Middleton

Rated 5 out of 5 stars

Paige was very helpful and answered all…

Paige was very helpful and answered all my questions with a very professional manner

5 April 2026
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Reply from Hays Travel - Middleton

Good Morning Lauren,

Thank you so much for your lovely review! We are so glad you were pleased with Paige's service at Hays Travel Middleton!

We hope you have a fab time in Berlin and make some amazing memories when you go!

Kind Regards,
Hays Travel Middleton

Rated 5 out of 5 stars

We've just booked another holiday with…

We've just booked another holiday with Hays in Middleton. Great value and wonderful staff.Always our favourite travel agent.Thanks again and see you when we book our next adventure.

2 April 2026
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Reply from Hays Travel - Middleton

Good Morning Phillip,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!

We hope you have an amazing time in Fuengirola and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Good friendly advice and explained…

Good friendly advice and explained everything clearly

31 March 2026
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Reply from Hays Travel - Middleton

Good Morning Graham,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!

We hope you have a lovely time in Fuerteventura and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Always made to feel welcome and at…

Always made to feel welcome and at ease and know exactly what we’re looking for.

31 March 2026
Hays Travel - Middleton logo

Reply from Hays Travel - Middleton

Good Morning Colleen,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!

We hope you have a lovely time in Jersey when you go and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Excellent customer service friendly…

Excellent customer service friendly polite helpful staff. Thank you Gaynor for your help.

21 March 2026
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Reply from Hays Travel - Middleton

Good Morning Teresa,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! I will pass on your kind words onto Gaynor and I am sure she will be frilled to hear this!

We hope you have a fab time in Salou when you go and make some amazing memories! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Always the best experience booking with…

Always the best experience booking with Paige at Hays. She tailors everything to what we like, and takes care of everything.

30 March 2026
Hays Travel - Middleton logo

Reply from Hays Travel - Middleton

Good Morning Holly,

Thank you so much for your lovely review! I will pass on your kind words onto Paige and I am sure she will be frilled to hear this!

We hope you have a lovely time in Gran Canaria and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars
Hays Travel - Middleton logo

Reply from Hays Travel - Middleton

Good Morning Michelle,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton!

We hope you have an amazing time in Tenby & Pembrokeshire and make some amazing memories when you go!If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Isabelle made booking my holiday so…

Isabelle made booking my holiday so easy and straightforward

25 March 2026
Hays Travel - Middleton logo

Reply from Hays Travel - Middleton

Good Afternoon Michelle,

Thank you so much for your lovely review! We are so pleased you were glad with your experience at Hays Travel Middleton! I will pass on your lovely words onto Isabelle and I am sure she will be frilled to hear this!

We hope you have a fab time in Rhodes and make some amazing memories when you go! If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Great service

Adele is extremely helpful, I wouldn't consider booking holidays anywhere else

18 March 2026
Hays Travel - Middleton logo

Reply from Hays Travel - Middleton

Good Afternoon Mark,

Thank you so much for your lovely review! We are so glad you were pleased with your experience at Hays Travel Middleton! I will pass on your lovely words onto Adele and I am sure she will be frilled to hear this!

We hope you have a fab time in Ibiza and make some amazing memories when you go!If there’s anything else we can help with before you travel, please don’t hesitate to get in touch.

Kind Regards,
The Hays Travel Middleton Team ✈️💙

Rated 5 out of 5 stars

Always helpful and go all the way to…

Always helpful and go all the way to sort out everything

19 March 2026
Hays Travel - Middleton logo

Reply from Hays Travel - Middleton

Good Afternoon Derek,

We appreciate you taking the time to leave us such positive feedback; we are so glad we could help you sort everything out!

We love having you book with us it is a pleasure! We hope you have a fab time on your cruise and make some amazing memories!

Kind Regards,
Hays Travel Middleton

Rated 5 out of 5 stars

The girls at the shop are brilliant

The girls at the shop are brilliant. Always happy to help and get you what you want. They are really friendly and treat you with a lot of respect yet you can have a good banter with them

18 March 2026
Hays Travel - Middleton logo

Reply from Hays Travel - Middleton

Good Afternoon Julie,

We appreciate your kind words! We are so happy to hear that our team is helpful, friendly, and respectful, and that you enjoy your time with us.

We hope you have a fab time in Salou and make some amazing memories when you go!

Kind Regards,
Hays Travel Middleton

Rated 5 out of 5 stars

Well what can I say but AMAZING AND THANK YOU

Well what can I say! Your team came highly recommended and didn’t fail ! Unbelievable , friendly , helpful , caring and very professional staff! I won’t be booking my holidays anywhere else from now on ! Thank you Lyndsey and Hays , Middleton. You’re amazing . 🤩

17 March 2026
Hays Travel - Middleton logo

Reply from Hays Travel - Middleton

Good Morning Maria,

Wow—thank you so much for your incredibly kind words! 🤩

We’re absolutely delighted to hear how happy you were with your experience. It means the world to us that you felt supported, cared for, and in safe hands throughout your booking. Lyndsey will be over the moon to read this!

Your recommendation and loyalty truly mean everything, and we can’t wait to help you plan your next amazing holiday. If there’s ever anything you need, we’re always here for you.

Kind Regards,
Hays Travel Middleton

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