The agent in Hamilton Jule is excellent. Very knowledgeable efficient and patient. She genuinely cares about the customer and their satisfaction which is very rare nowadays. Also Hays does full packag... See more
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Staff were both professional, efficient and friendly and arranged the holiday we wanted very quickly, including plane tickets and currency. The staff in this branch work very hard to please their c... See more
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From start to finish , Julie and Bethany made booking my cruise so easy and trouble free . Can’t speak highly enough about the help and service they provide, whatever the occasion, they make booking a... See more
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We recently visited Hamilton branch. We liked the fresh decor and revised layout. Amanda has helped us with previous holidays. She is friendly, always helpful and is never rushed. Our recent visit s... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Regent Way, Regent shopping Centre, ML3 7EF, Hamilton, United Kingdom
- 01698616044
4.9
Excellent
662 reviews
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Amanda was brilliant
Amanda was brilliant, we were booking a cruise with a balcony and she even searched where the best balcony cabin was highly recommend hays wouldn’t go anywhere else 🩷🩷
10 May 2026
Reply from Hays Travel - Hamilton
Thank you Amanda
Hamilton Hays Travel
Julie was very friendly and helpful as always. Great service booked 2 holidays on same visit.
Have used this shop in Hamilton for 30 years + always got good service.
9 May 2026
Reply from Hays Travel - Hamilton
Thank you so much for your kind words, always a pleasure, warmest regard's Julie
Reply from Hays Travel - Hamilton
Thank you amanda
Great girls
The girl was very nice talk me different holidays and prices and insurance for holidays she was very helpful
9 April 2026
Reply from Hays Travel - Hamilton
Thank you so much ~ Bethany
Answered and complied with all…
Answered and complied with all questions asked confidently.
1 May 2026
Reply from Hays Travel - Hamilton
Thank you amanda
Reply from Hays Travel - Hamilton
Thank you Peter always a pleasure ~ Cassie
I was helped on Wednesday by a girl…
I was helped on Wednesday by a girl named Carrie, I just wanted to leave a proper review to say how genuinely grateful I am for the amazing help I received when booking my holiday. She took so much time to really understand what I wanted, asking thoughtful questions and listening to all the little details that mattered to me. I never once felt rushed or pressured, which made such a difference. She was incredibly patient while I changed my mind a couple of times and explored different options. Made the whole process completely stress-free. Everything was explained clearly, and I felt confident that everything was being taken care of properly. It gave me such peace of mind knowing I was in good hands. I’ll definitely be booking through her again in the future, and I wouldn’t hesitate to recommend her to anyone looking to book a holiday.
29 April 2026
Reply from Hays Travel - Hamilton
Thank you so much it was a pleasure ~ Cassie
Had a good experience booking holiday
Had a good experience booking holiday staff are lovely service great
26 April 2026
Reply from Hays Travel - Hamilton
Thank you so much for your kind words ~ Team Hamilton
Reply from Hays Travel - Hamilton
Thank you so much for your kind words ~ Team Hamilton
Booking my “happy” place.My experience with this company has…
My experience with this company has always been that I find everyone extremely knowledgeable and helpful.
19 April 2026
Reply from Hays Travel - Hamilton
Thank you so much for your kind words
From the moment we were there Cassie…
From the moment we were there Cassie was fantastic would recommend anyone too book through Hays Travel
19 April 2026
Reply from Hays Travel - Hamilton
Thank you so much ~ Cassie
Amanda is absolutely amazing
Amanda is absolutely amazing, nothing is too much trouble we wouldn’t go or deal with anyone else. One in a million !!!
17 April 2026
Reply from Hays Travel - Hamilton
We appreciate your wonderful feedback!
Kind Regards
Cassie
The service was brilliant from start to…
The service was brilliant from start to finish. The staff were helpful and no detail was too much trouble. Thoroughly recommended
17 April 2026
Reply from Hays Travel - Hamilton
We appreciate your wonderful feedback!
Kind Regards
Cassie
Best place to bock a holiday
Amanda is so helpful it is like visiting a friend. She is also very knowledgeable.
15 April 2026
Reply from Hays Travel - Hamilton
We appreciate your wonderful feedback!
Kind Regards
Cassie
Very patient knowledgeable staff (Julie…
Very patient knowledgeable staff (Julie at Hamilton)
6 April 2026
Reply from Hays Travel - Hamilton
We appreciate your wonderful feedback!
Kind Regards
Cassie
I use Hays on a regular basis (Hamilton)
I use Hays on a regular basis, i research at home before visiting, and then get Cassis to double check, and price match if posible. She always very helpful,patient, and goes that bit firther to ensure everything is right for me.
14 April 2026
Reply from Hays Travel - Hamilton
We appreciate your wonderful feedback!
Kind Regards
Cassie
Friendly staff as usual
Friendly staff as usual. The best travel agents by far. Always have amazing holidays
12 April 2026
Reply from Hays Travel - Hamilton
Thank you Amanda
Excellent service
Excellent service. Answered all our questions in a friendly positive manner
10 April 2026
Reply from Hays Travel - Hamilton
We appreciate your wonderful feedback!
Kind Regards
Cassie
Staff were very friendly and helpful
Staff were very friendly and helpful. Our 2 holidays were booked with ease.
10 April 2026
Reply from Hays Travel - Hamilton
Thank you amanda
City Break
Julie went out of her way to make sure we found the right break for us. Nothing was too much trouble.
We have been dealing with her for more years than I care to count and she has never let us down.
31 March 2026
Reply from Hays Travel - Hamilton
Thank you amanda
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