We contacted Hays Travel through a Facebook advertisement, we asked for a quote for a Fjords cruise, Laura contacted us and asked a few questions and came back to us with a quote. We rang a couple of... See more
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See what reviewers are saying
Kelly helped us book our holiday she has a lot of expertise she talked us through everything we wanted to know and answered every question many thanks Kelly highly recommend
Company replied
We really enjoy the personal service we experience,every time we book our holidays at the St Thomas branch. Laura and all her colleagues are very welcoming. We are always confident that they will ad... See more
Company replied
Staff were very professional, friendly and inviting. Gave clear explanations of our options and pricing with no pressure applied as to which one we chose. Followed up with a phone call on the same day... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, United Kingdom
- 01392 202066
4.9
Excellent
853 reviews
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Reply from Hays Travel - Exeter St Thomas
Thank you so much for your kind review, it was a pleasure booking your holiday :) -Theresa
Booking experience
Theresa was very approachable, friendly, patient and able to answer my numerous questions. She was very knowledgeable and gave very useful tips. As a result of time spent with Theresa, I returned a few days later and confidently booked my holiday. Highly recommended!
29 July 2026
Reply from Hays Travel - Exeter St Thomas
Thank you so much for your lovely review, it is most appreciated. It was a pleasure booking your holiday :) -Theresa
What a fabulous team
What a fabulous team, from email enquiry to booking, brilliant.
The staff are friendly and knowledgeable, won’t book a holiday with anyone else
7 August 2026
Reply from Hays Travel - Exeter St Thomas
Thankyou for leaving me a lovely review, always my pleasure to book your holidays. Laura :)
Very good service very well explains I…
Very good service very well explains I can’t fault them excellence
5 August 2026
Reply from Hays Travel - Exeter St Thomas
Thank you for your kind review :) -Georgia
Very helpful assistant who booked our…
Very helpful assistant who booked our holiday for us, gave us all the information we needed and gave excellent advice.
28 July 2026
Reply from Hays Travel - Exeter St Thomas
Thank you so much for your kind review, it is most appreciated. It was a pleasure booking your holiday :) - Theresa
Excellent service very helpful nothing…
Excellent service very helpful nothing to much trouble.
3 August 2026
Reply from Hays Travel - Exeter St Thomas
Thank you for your kind words, always a pleasure booking your holidays Kind Regards Hayley
Friendly Staff and Quickly Booked.
2 August 2026
Reply from Hays Travel - Exeter St Thomas
Thank you for leaving a lovely review, always a pleasure to book your holidays :)
Hayley is so knowledgeable and finds…
Hayley is so knowledgeable and finds the best deals with the best locations. Wouldn’t book anywhere else
2 August 2026
Reply from Hays Travel - Exeter St Thomas
Thank you for your kind words, always a pleasure booking your holidays. Kind Regards Hayley
Reply from Hays Travel - Exeter St Thomas
Thankyou for leaving me a lovely review. Theresa :)
Cruise booking
We were served by Theresa who was very helpful and booked us exactly what we wanted with no hassle
1 August 2026
Reply from Hays Travel - Exeter St Thomas
Thank you so much for your lovely review, it was a pleasure to book your holiday :) -Theresa
Reply from Hays Travel - Exeter St Thomas
Thank you for your kind comment :)- Esme
Great
Georgia was really helpful and knowledgeable and friendly too so makes it all so easy for us x
30 July 2026
Reply from Hays Travel - Exeter St Thomas
Thank you so much for your lovely comment - can not wait to hear all bout your Sharm Holiday :) ~Georgia
Reply from Hays Travel - Exeter St Thomas
Thank you for your kind comments, it was a pleasure booking your holiday :) -Theresa
Fabulous Hayes !!
Hayes ! Our lovely local travel agent ! We always book with Hayes as the girls are so helpful and always do their best to meet our needs ! Nice friendly atmosphere and nothing is too much trouble!
20 July 2026
Reply from Hays Travel - Exeter St Thomas
Thank you for your lovely review, your kind words are always appreciated. It is always a pleasure to book your holidays :) -Hays Travel Exeter
Reply from Hays Travel - Exeter St Thomas
Thank you for your lovely comment, it was a pleasure to book your cruise for you! :) - Theresa
Everything was really good
Everything was really good. A very nice young lady called Georgia helped us find just the holiday we were looking for!
23 July 2026
Reply from Hays Travel - Exeter St Thomas
Thank you for your kind comment Cheryl, It was lovely to meet you both & find your holiday :) - Georgia
Reply from Hays Travel - Exeter St Thomas
Thankyou for leaving me a lovely review. Hayley :)
Hayley was very helpful in sorting our…
Hayley was very helpful in sorting our holiday. Very efficient and very pleasant.
21 July 2026
Reply from Hays Travel - Exeter St Thomas
Thankyou for leaving me a lovely review. Hayley :)
Reply from Hays Travel - Exeter St Thomas
Thankyou for leaving me a lovely review, always my pleasure to book your holidays. Laura :)
Excellent service
20 July 2026
Reply from Hays Travel - Exeter St Thomas
Thank you for your lovely comment :) -Hays Travel Exeter
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