Ruby at the Denton branch has been amazing at helping book our Disneyland holiday. Going through all the options and adapting to suit our needs and budget. Even thinking about the transfers and provid... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hays at Denton is where I've booked both my holidays this year. Always a good Morning/afternoon as soon as you enter the shop from anyone of the staff. Both my holidays booked by Isaac. Amazing, pleas... See more
Company replied
Isaac helped put together what should be an amazing once in a lifetime holiday. He was incredibly patient as I chopped and changed my mind via email as to where we would stay. He was really knowledgea... See more
Company replied
Fantastic service from start to finish. Sophie from Denton branch was outstanding so helpful in everyway. Booking was so quick and efficient and paperwork sent straight away Thank you
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
30 Manchester Rd, Crown Point, M34 3LE, Denton, United Kingdom
- 01615328941
4.9
Excellent
875 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sophie in Denton was amazing finding us…
Sophie in Denton was amazing finding us the best deal
24 May 2026
Reply from Hays Travel - Denton
Thank you for you five star review :)
Isaacs was very informative and very…
Isaacs was very informative and very precise in booking our city break to Dublin he was also very thorough in double checking everything x all with a smile on his face . Would highly recommend hays travel 5 stars from me x
26 May 2026
Reply from Hays Travel - Denton
We really appreciate your positive feedback and so glad you were happy with Isaacs service here in branch.
Reply from Hays Travel - Denton
We are so glad to hear you had such a wonderful experience with us. We appreciate your kind words!
Nicole was really helpful &…
Nicole was really helpful & professional and did everything to find us the holiday we were looking for
26 April 2026
Reply from Hays Travel - Denton
We are so glad to hear you had such a wonderful experience with us. We appreciate your kind words!
Reply from Hays Travel - Denton
We are so glad to hear you had such a wonderful experience with us. We appreciate your kind words!
10/10
Staff are friendly and knowledgeable pointing out key places to visit and can help book tickets for attractions, sort out travel money and travel insurance. They get you the best prices possible and are always helpful.
17 May 2026
Reply from Hays Travel - Denton
Thank you for your 5 star review and your continue loyalty :)
Reply from Hays Travel - Denton
Thank you for your five star review .. we truly appreciate it :)
Reply from Hays Travel - Denton
Thank you for taking the time to leave your positive review
A good level of Customer Service…
A good level of Customer Service provided where I was provided with guidance and recommendations on the best options to meet my needs. Excellent
11 May 2026
Reply from Hays Travel - Denton
Thankyou so much for your lovely review!
Many thanks to Hays travel Denton
Many thanks to Hays travel Denton, for the wonderful service when booking my holiday! Resort, flights and excursions booked for our much needed trip! Will definitely be back.
12 May 2026
Reply from Hays Travel - Denton
Thank you for continued loyalty and the support you give the store :))))
Sophie is a great listener to our needs…
Sophie is a great listener to our needs and always finds us the best holiday and at the right price when you on a budget thank you Sophie
4 May 2026
Reply from Hays Travel - Denton
Thanks for the lovely feedback Paula:) x
The young man who helped us book our…
The young man who helped us book our holiday was most helpful. Nothing was to much trouble and he explained everything to us.
1 May 2026
Reply from Hays Travel - Denton
We appreciate your wonderful review and are so glad you were impressed Isaac. We will be sure to pass along your kind words.
We hope you have a lovely holiday :-)
Reply from Hays Travel - Denton
Thank you for taking the time to reviews Pearls service we truly appreciate it :)
Great experience
When we first went right Hays Travel in Denton the staff were very welcoming. We spoke with Ruby and she started straight away trying to find the right trip for us. Eventually we found something that worked. Ruby kept in touch daily as we were making a big decision about our trip as it includes myself and my partner getting married. She was helpful and communicative. We spoke with Ruby over the phone and by email.
19 April 2026
Reply from Hays Travel - Denton
Thank you for taking the time to write this review and for your kind words.
Issac was absolutely amazing
Issac was absolutely amazing. We were all booked and sorted within half an hour. Had a good laughter too. He really is a credit to Hays as a whole.
26 April 2026
Reply from Hays Travel - Denton
Thank you for this lovely review. It was a pleasure to help you and your family.
Great service
As usual lovely people who put you at ease and arrange your holiday with a smile all questions answered
23 April 2026
Reply from Hays Travel - Denton
Thankyou so much for your lovely feedback, we really do appreciate it! :)
Felt welcomed,very helpful to find me a…
Felt welcomed,very helpful to find me a holiday
14 April 2026
Reply from Hays Travel - Denton
We appreciate you taking the time to leave us this wonderful 5-star review.
Pearl is just absolutely amazing…
Pearl is just absolutely amazing at what she does, she booked us the perfect holiday when our Dubai holiday was cancelled and bonus it was almost half the price we paid so have booked for Disneyland Paris for March! Thanks Pearl, it was quick and painless and you made us feel super relaxed.
18 April 2026
Reply from Hays Travel - Denton
We're so glad to hear that our team member was excellent in sorting out your holiday and went above and beyond to help . Thank you
Amazing …
The help we got booking our special cruise was amazing she got us the right holiday at the right price , she was very helpful cheers Pearl
12 April 2026
Reply from Hays Travel - Denton
We appreciate you taking the time to share your experience.
Great experience.
Great experience.
Easy booking, friendly staff, great communication and a fair price.
10 April 2026
Reply from Hays Travel - Denton
Thank you for the lovely feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.