We have been using hays for the past couple of years, and all staff stand out in their own way. Always smiling helpfully great knowledge of places you are thinking fabulous advice. Never pushy with... See more
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For many years we've booked through the internet but this time went to the Travel agent and I'm so glad we did. I felt more confident booking with your staff the lady who served us was brilliant she a... See more
Company replied
Excellent knowledge and support choosing a last minute get away from Anna. Happy to listen and make searches as we narrowed options down. Provided further advise on ticket collection, seat booking an... See more
Company replied
We spotted a short break deal whilst booking our summer holiday. One phone call and we received all the relevant information from Anna. A quick and easy process over the phone, holiday booked. Excelle... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 West Mall Upper Level Crystal Peaks, S20 7PN, Sheffield, United Kingdom
- 01144075198
5.0
Excellent
3K reviews
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Reply from Hays Travel - Crystal Peaks
Hi Darren!
Thank you so much for your kind review! - Louise
Reply from Hays Travel - Crystal Peaks
Thankyou for this lovely review - Cathy!
It very good service and good…
It very good service and good information given to us buy the travel agent would use again
16 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your lovely review! We're glad you found us helpful, and look forward to helping you again.
Louise
Louise was very helpful found what we…
Louise was very helpful found what we were looking for straight away was in and out in 15 minutes
23 August 2026
Reply from Hays Travel - Crystal Peaks
Hi Tracey,
Thank you for your kind review! It was wonderful to be able to help your trip to Spain. If you need anything, just let us know! - Louise :)
Will never go anywhere else to book a holiday
We have been using hays for the past couple of years, and all staff stand out in their own way.
Always smiling helpfully great knowledge of places you are thinking fabulous advice.
Never pushy with offers of insurance money exchange ect. definitely recommend 👌
23 August 2026
Reply from Hays Travel - Crystal Peaks
Hi Paul,
Thankyou for your fabulous review, it was such a pleasure to help you. If you need anything, let us know - Louise :)
Abigail was very polite and profisonal…
Abigail was very polite and profisonal she is a bubbly person who knows what she is doing all the staff at hays certianly no what they are doing
23 August 2026
Reply from Hays Travel - Crystal Peaks
Thankyou so much for your lovely review, it is so great to hear. - Abigail x
Excellent customer service
15 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much, that means a lot. Cathy
The staff were very helpful
The staff were very helpful, patient and friendly. They took the stress out of looking for a holiday. I will certainly book with Hayes Travel in the future.
22 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much. We look forward to booking you many more. Louise
Reply from Hays Travel - Crystal Peaks
Thankyou for your review its so lovely to see - Natalia
We always book through Hays Travel they…
We always book through Hays Travel they are very knowledgeable about the hotels & resorts.Our booking experience was very thorough and quick.
22 August 2026
Reply from Hays Travel - Crystal Peaks
Linda,
Thank you for your wonderful feedback! It means a lot to us. Millie
Very nice assistant got us the holiday…
Very nice assistant got us the holiday we wanted at a reasonable price the airport we wanted and accommodation. Many thanks.
20 August 2026
Reply from Hays Travel - Crystal Peaks
Thankyou for your kind review, it is such a pleasure to be able to help with your holiday - Millie
Helpful advice
Jessie guided us through the booking procedure offering friendly, knowledgeable advice. Excellent service
19 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your lovely review! It was all my pleasure :)
Jessie
Back to Travel agent
For many years we've booked through the internet but this time went to the Travel agent and I'm so glad we did. I felt more confident booking with your staff the lady who served us was brilliant she answered our question and left us feeling quite at ease with our holiday.
12 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for giving us a try. We look forward to booking you many more holidays. Michelle
As usual Hays Travel came up trumps
As usual Hays Travel came up trumps, Abigail was excellent, I got the holiday I wanted at the right price, Abigail explained the holiday to me in great detail and she was impressed by the holiday I had chosen.
20 August 2026
Reply from Hays Travel - Crystal Peaks
Graham Morris,
Thank you for your wonderful review! We are so pleased to hear that you received excellent service and got the holiday you wanted at the right price. We appreciate your kind words!
Abi
Excellent knowledge and support…
Excellent knowledge and support choosing a last minute get away from Anna. Happy to listen and make searches as we narrowed options down. Provided further advise on ticket collection, seat booking and currency also provided. Really enjoyable experience.
17 August 2026
Reply from Hays Travel - Crystal Peaks
Deborah Snook,
Thank you for your wonderful feedback! We are so pleased to hear that you had such an enjoyable experience and that I was able to assist you with your last-minute getaway.
Kind Regards
Anna
Always good service
Always good service from David and Rihanna and Louise at Hays travel Crystal Peaks
16 August 2026
Reply from Hays Travel - Crystal Peaks
That's lovely to hear, thank you so much. David
We was seen by David and as usual we…
We was seen by David and as usual we got a very good response from him.We went through several options till we found the right one for us.Well done David and Hays.
18 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much, always a pleasure. David
No waiting to be served
No waiting to be served. Efficient friendly agent Annalie. Matched prices we had found. All booked with relevant paperwork very quickly.
18 August 2026
Reply from Hays Travel - Crystal Peaks
Thanks for the lovely feedback, Glad we were able to help and get you booked. Annalie.
Very helpful and informative young lady…
Very helpful and informative young lady who made you feel you were talking to a friend.
17 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for your lovely words. Abi
all o k
all work done for you, knowing everything isstraight forward no need to worry about anything, very proffesional and friendly staff
12 August 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for the lovely review. We love having the opportunity to take care of everything for you. Thanks for booking with us. Dave.
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