Advisers were very helpful with the booking process for my Alaska cruise. They contacted the cruise line directly and sorted out the cabin I wanted. They seemed very knowledgeable and kept me updated... See more
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We had booked a holiday to Sri Lanka and Claire sorted out all the flights hotels for our big group proficiently. We had asked her to look out for another cheap holiday. Once found she contacted us st... See more
Company replied
Wonderful being able to sit down with travel agent face to face and not just a voice at the end of a telephone and discuss what our requirements are for our next holiday This company could not have b... See more
Company replied
Staff at Bolton store was very helpful, polite & listened to everything what we would like on our holiday would highly recommend.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
St Andrews Court, BL1 1LD, Bolton, United Kingdom
- 01204 397367
4.9
Excellent
936 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Talia was so friendly and very…
Talia was so friendly and very efficient organising the perfect package for us. Amazing price.
19 August 2026
Reply from Hays Travel - Bolton
Thank you for your fantastic 5-star review! We are so pleased to hear that our team member was friendly and efficient in organizing your perfect package at an amazing price
Fantastic
Staff at Bolton store was very helpful, polite & listened to everything what we would like on our holiday would highly recommend.
8 August 2026
Reply from Hays Travel - Bolton
Thank you for your lovely review! We are so pleased to hear that our team was helpful and polite, and listened to your holiday preferences. We truly appreciate your recommendation.
Reply from Hays Travel - Bolton
Thank you for your wonderful 5-star review! We are so pleased to hear that your holiday booking process was easy and problem-free. We appreciate your kind words.
Reply from Hays Travel - Bolton
Thank you very much for your kind words
Very helpful and friendly ,helpful…
Very helpful and friendly ,helpful sorting out my holiday for next year and getting me an excellent price for my family, Sarah the person I spoke with was very helpful and friendly, would recommend speaking to Sarah.
14 August 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We're glad to hear Sarah was able to get your family holiday sorted for the price you wanted. We hope you have an amazing time!
Great Service Bolton Branch
As always great service from Gemma and her team at the best Hays travel company Bolton branch
14 August 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We're glad to hear your comments about the Bolton team. We hope you have an amazing holiday!
Advisers were very helpful with the…
Advisers were very helpful with the booking process for my Alaska cruise. They contacted the cruise line directly and sorted out the cabin I wanted. They seemed very knowledgeable and kept me updated throughout the whole process.
13 August 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback. We're glad to hear Amanda was able to get your Alaska cruise sorted with the cabin that you were wanting. We hope you have a great holiday!
Well my Tui River cruise was cancelled
Well my Tui River cruise was cancelled, however Brandon found an alternative ocean cruise and I’m over the moon.
8 August 2026
Reply from Hays Travel - Bolton
Hi Louise, I am just so glad that we managed to find you an alternative cruise. I'm sure you will both have a great time :)
Wonderful being able to sit down with…
Wonderful being able to sit down with travel agent face to face and not just a voice at the end of a telephone and discuss what our requirements are for our next holiday
This company could not have been more helpful and price driven would certainly recommend them
8 August 2026
Reply from Hays Travel - Bolton
Thank you for your wonderful feedback! We are so pleased to hear that you appreciated the face-to-face service and found our team helpful and focused on getting you the best price for your next holiday.
Professional and friendly service.
5 August 2026
Reply from Hays Travel - Bolton
Thank you for your wonderful feedback! We are so pleased to hear that you experienced professional and friendly service.
Very Nice to speak to Sarah about the…
Very Nice to speak to Sarah about the Holiday in Sicily she's as polite and knowledgeable and helpful as ever 😀 👍. Many thanks.
5 August 2026
Reply from Hays Travel - Bolton
Thank you for your fantastic review! We are so pleased to hear that you found our colleague polite, knowledgeable, and helpful while discussing your holiday to Sicily. We truly appreciate your kind words.
we have used Hays beforeandhas always…
we have used Hays beforeandhas always very very good
6 August 2026
Reply from Hays Travel - Bolton
Thank you for your fantastic 5-star review! We are so pleased to hear that you have consistently had very good experiences with us. We truly appreciate your continued support.
Reply from Hays Travel - Bolton
Thanks for your review, it means a lot
The service we always receive is second…
The service we always receive is second to none. Very helpful and knowledgeable staff mean booking is so simple and efficient. We never consider using any other company.
28 July 2026
Reply from Hays Travel - Bolton
Thank you so much for your wonderful feedback! We are thrilled to hear that you consistently receive excellent service from our helpful and knowledgeable staff. We truly appreciate your loyalty and look forward to assisting you with your future bookings.
Reply from Hays Travel - Bolton
Thank you for your feedback. We're glad to hear we could make the booking process so easy for you. We hope you have a lovely holiday
We had booked a holiday to Sri Lanka…
We had booked a holiday to Sri Lanka and Claire sorted out all the flights hotels for our big group proficiently. We had asked her to look out for another cheap holiday. Once found she contacted us straight away and now we have booked that holiday. We are grateful to her for this.Claire is an expert on dealing/booking holidays for which we commend her
2 August 2026
Reply from Hays Travel - Bolton
Thank you for your wonderful review! We are so pleased to hear that we could proficiently sort out your holidays and that you are grateful for the assistance you received. We hope you have fantastic trips!
Reply from Hays Travel - Bolton
Thank you for your feedback. We're glad to hear that Claire was helpful in getting your holiday booked. We hope you have a lovely time!
Helpful and considerate service
Helpful and considerate service . Always booked online previously but now my partner is disabled i need a lot of help choosing the right options and your staff are great.
Kind regards .
23 July 2026
Reply from Hays Travel - Bolton
Thank you for your kind words! We are so pleased to hear that our team was able to provide the assistance you needed in choosing the right options, especially with your partner's disability. We always strive to offer helpful and considerate service to all our customers.
The young lady who helped us with our…
The young lady who helped us with our booking was very helpful and explained everything well. Thank you
29 July 2026
Reply from Hays Travel - Bolton
Thank you for your feedback! We are so pleased to hear that our team member was very helpful and explained everything so well. We truly appreciate your kind words.
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