Claire was patient and listened to our needs and offered us the best holiday that best suited our needs and budget. Fantastic customer service and an understanding member of staff thank you.
Company replied
Location
Switch locationAsda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF Blackpool, GB
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See what reviewers are saying
The main man ( very tall and slim ) is so helpful and polite every time, he’s a credit to you at the Blackpool ( Asda) branch
Company replied
Initially spoke to Wayne but booked with Claire ,both of whom were professional yet friendly and knowledgeable. Booked with ease and got confirmation straight away
Company replied
Kieran remembered me from previous bookings. He knew exactly what was required and booked within minutes. So easy
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Asda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF, Blackpool, United Kingdom
- 01253807243
4.9
Excellent
593 reviews
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Excellent service
I walked in and was seen to right away by Wayne. He was very helpful and booked my flights that i wanted. I use this branch every time to book my flights. Overall i have never had a bad experience with them
14 June 2026
Reply from Hays Travel - Blackpool
Hi Tracy, Thank you for the lovely feedback, means alot. I hope you enjoy Tunisia , and congrats on your wedding. Wayne
Good old fashioned customer service is alive and well
We came into the shop knowing exactly what we wanted. Kieran dealt with us and was amazing. We have the holiday we wanted thanks to Kieran. His knowledge and patience is unbelievable. He genuinely cares for your clients.
12 June 2026
Reply from Hays Travel - Blackpool
Hi Stephen thanks for the fabulous feedback on Kieran he will be very pleased. We look forward to seeing you again for your next holiday. Wayne
Staff very helpful nothing to much…
Staff very helpful nothing to much trouble changed my hotel for us when we wanted to upgrade
3 June 2026
Reply from Hays Travel - Blackpool
Hello James,
Thank you for taking the time to leave this review we are happy to hear you find our team Helpful. Thank you again for booking with us. Kieran
Hays travel
Staff at Hays travel in Asda Blackpool are fantastic go the extra mile, polite, friendly and so helpful. I always book with them and would gladly recommend
2 June 2026
Reply from Hays Travel - Blackpool
Hello Mrs. Blunden, thank you for taking the time to leave this review for Wayne and our team. We are delighted to hear you found our staff helpful. Thank you again for booking with us. Kieran
Paris
Polite staff great price booked for myself and family along with booking for Mr Mason asked staff member to request that we have rooms close together and I hope this request has been done also asked to let me know ow when can book seats on the flight
30 May 2026
Reply from Hays Travel - Blackpool
Hello Mr Mason, thank you for taking the time to leave this great review for Claire. I am happy to hear you received great service from us. Thank you again for booking. Kieran
Lovely friendly lady who was so very…
Lovely friendly lady who was so very helpful and positive
31 May 2026
Reply from Hays Travel - Blackpool
Hello Miss Holdsworth, thank you for leaving this review for Claire I will ensure this is passed over to her. I’m glad to hear you received great service in our branch. Kieran
Always a good reception by the stafc no…
Always a good reception by the stafc no matter how busy they are.
Very knowledgeable about holidays, insurance etc.
Never have had any problems with holidays booked through Hays.
30 May 2026
Reply from Hays Travel - Blackpool
Hello Helen, thank you for leaving this great review for the team. I am happy to hear you have always had good service from us at the Blackpool branch. Thank you again for booking with us. Kieran
Claire was amazing so professional and…
Claire was amazing so professional and extremely helpful and friendly
I honestly cannot thank her enough
She made everything so simple and explained all we needed to know
We will be coming back
30 May 2026
Reply from Hays Travel - Blackpool
Thank you Christine for the lovely feedback about Claire i will make sure she hears this feedback. its so nice to hear you will be coming back also. We look forward to welcoming you back anytime. Wayne
Reply from Hays Travel - Blackpool
Hi Annette thank you for the feedback, i will make sure Kieran hears about it. We will see you again soon i hope. Wayne
Happy custom happy customer
Really helpful stuff always snail on the face can’t do enough for you enjoy going in the friendly and they remember if you’ve been in before they remember you and really met you feel welcome and can’t say enough about how nice they are. Thank you so angry we are done. You can do it good luck a week later they had another heated exchange after Patrick accuse Virginia of contacting Paul again Patrick Le Virginia this
21 May 2026
Reply from Hays Travel - Blackpool
Hi Maureen thanks for the lovely feedback, we cant wait to see you again for your next holiday and we hope your current one goes well , Wayne
Fantastic.
Always use them, cant fault them at all, all the staff are great, the manager kieron is excellent. Will always use them.
31 May 2026
Reply from Hays Travel - Blackpool
Hello Jenny, thank you for leaving me this great review it's always a pleasure to help you in branch. Thank you again for booking with us. Kieran
Great service.
28 May 2026
Reply from Hays Travel - Blackpool
Hello Mr Alan, Thank you for the great feedback and booking with us. Kieran
Excellent service every year dealt with…
Excellent service every year dealt with quickly even over the phone . Nothing is too much for this amazing team at Blackpool asda Hays travel xxx
20 May 2026
Reply from Hays Travel - Blackpool
Hi Paula, We truly appreciate your wonderful feedback! It's fantastic to know our team consistently provides excellent service thank you again for booking with us. Kieran
Reply from Hays Travel - Blackpool
Hi James thank you for the nice feedback. I hope you enjoy Greece when the time comes. Wayne
Kieran is a very professional travel…
Kieran is a very professional travel consultant who is at the top of his game and is our absolute go to person when booking a holiday. He runs a great team at the Blackpool branch who are always helpful and friendly.
We wouldn’t go anywhere else.
25 May 2026
Reply from Hays Travel - Blackpool
Hi Diane thank you for the lovely feedback. I'm glad Kieran exceeded your expectations I'm sure he sure he will be pleased to receive such positive feedback. We look forward to booking your next holiday and we hope you enjoy the one you booked. Wayne
September holiday.
When booking the holiday for September, the Hays travel advisor was very helpful considerate and polite.
15 May 2026
Reply from Hays Travel - Blackpool
Thank you for the lovely feedback Stephen i will make sure Derryn is informed. We hope you enjoy your holiday. Wayne
Another impromptu holiday booked!
Another impromptu holiday booked with Kieran. He successfully price matched and got us the flight times we wanted, an absolute star as always 👍
15 May 2026
Reply from Hays Travel - Blackpool
thank you for the feedback Louise i will make sure to pass it on to Kieran, We hope you enjoy the holiday when the time comes. Wayne
Wayne who served me was both pleasant &…
Wayne who served me was both pleasant & very helpful mainly patient
15 May 2026
Reply from Hays Travel - Blackpool
Hello Martin, thank you for the great feedback I will ensure this is passed over to Wayne. Thank you again for booking with us ^Kieran
Very helpful never rushed you and was…
Very helpful never rushed you and was listened to you all the time I will book again
10 May 2026
Reply from Hays Travel - Blackpool
Thanks for the lovley feedback Fiona, i hope you enjoy the holiday. Wayne
We never got we asked for
We never got we asked for
Travel documents not correct
Hotel not next to bars and restaurants like requested
Hotel not on beach like told
26 April 2026
Reply from Hays Travel - Blackpool
Hello Mr Cutts, We are sorry that your travel arrangements did not meet your expectations. We appreciate your feedback and will look into the issues with the documents and hotel specifications once you return I will give you a call to discuss these concerns. Kieran
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